Supply Chain Executive Commentary

  1. 5 Characteristics Of A Great IT Employee — And None Of Them Are Technical Skills
    10/16/2014

    My underlying principle about recruitment is that specific skills and training are important, but they shouldn’t be your primary concern during the hiring process. Job skills are necessary, of course, but you should look beyond skills and consider the behavioral characteristics that spell success in your company. My belief has always been that I can teach you to do your job better, but I can’t change who you are. Behavioral skills are much harder to teach and to change. People skills, management, leadership, creativity, ability to deal with adversity: these are of more value in the long term than any specific “job” skill. In the end, those are what we need.

  2. 3 Key Trends In Mobile Enterprise Technology
    10/10/2014

    To remain competitive in the fast-moving mobile enterprise market, VARs, ISVs, distributors and other channel partners who resell and support IT solutions for business need to stay ahead of the curve on how mobile business and applications are evolving.  Following are three emerging trends that will likely affect how mobility-based businesses and government agencies evaluate, purchase, and deploy mobile systems and components.

  3. The Best Way To Grow Your Business
    10/7/2014

    The best way to grow your business is to grow your leaders. All of you choose every day what you will spend your time on in your business. Tactical issues, sales, service tickets, and projects all come to mind. These types of activities are the basic blocking and tackling that have to be done well for a business to succeed. Functional growth, however, takes more than just executing tasks. It takes leadership beyond just you.   

  4. The Needle Is In The Haystack … Find It!
    10/7/2014

    I think the headline of this article accurately reflects the hope of most prospecting efforts. Regardless of what you and your team sell, if you’re engaged in prospecting as it has been taught for decades, then you are directing your team to find the proverbial needle in a haystack.

  5. Your Small Business Is Compliant, Right? Probably Not.
    10/6/2014

    I can hear you saying, “Why yes, of course it is!  We’ve crossed all our T’s, dotted all our I’s, paid a lot of money to get it right, WE’VE GOT THIS!”  And I’m sure you do...when it comes to the IRS, OSHA, and whatever other agency we can think of with regard to your operational structure.  But what about your HR processes?  Can you honestly say you’ve got this?  I’m betting you can’t. 

  6. The Quest For The Holy Grail: The 5 Best Metrics For Your Team (Part 2)
    10/3/2014

    I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. In my last post I wrote about the fact that my own search for the holy grail of metrics has served fruitless. I proposed that many of you, like me, have at times suffered from “Metric Envy” (measuring the same metrics as someone you deem successful) or “Metric Overload” (measuring too many things and managing none).

  7. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 4)
    10/2/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  8. The Quest For The Holy Grail: The 5 Best Metrics For Your Team (1 Of A 2-Part Series)
    10/1/2014

    I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. That task is pretty easy. I would guess that given an hour or so, I could probably give you 40 important metrics.

  9. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 3)
    9/25/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  10. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 2)
    9/22/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.