Supply Chain Executive Commentary

  1. The PDF Paradigm: Should You Use PDF On The Web?
    9/15/2014

    It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.

  2. Tips To Identify And Leverage A Wedge To Break Into Managed Services
    9/15/2014

    A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.

  3. Top 5 Tips For Developing A Customer Satisfaction Survey
    9/10/2014

     “How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?

  4. How To Sell Against Consumer-Grade Technologies
    9/10/2014

    There’s no such thing as a free lunch, and the same goes for technology. You get what you pay for.

  5. How To Identify An Ideal Channel Program
    9/10/2014

    As most businesses develop and expand, their lists of partnerships and alliances expand as well. This is not a coincidence. Part of a business’ growth potential comes in its ability to profit from successful channel partner relationships. However, a key component of this strategy is the symbiotic nature of these arrangements. A vendor’s business only benefits if its channel partner does, and the channel partner will benefit the most from the relationship if the vendor puts the time into making it a competitive reseller. So, it’s in everyone’s best interest to prepare the partners to maximize their potential. As a channel partner, how can you spot these programs? It all comes down which vendors offer the proper training.

  6. 3 Reasons Why The Android Operating System Is Ready For The Enterprise
    9/9/2014

    Do you remember the days before cable television? Similar to the evolution of television, mobile computer operating systems (OS) are undergoing a revolution. Microsoft maintains a strong position with enterprise-class device deployments and will remain a viable contender — unlike analog TV.

  7. When It Comes To HR, You Don’t Know What You Don’t Know
    9/4/2014

    Most small businesses out there are “building the engine while flying the plane” with regard to their operations, and human resources is no exception. In many cases the HR process isn’t even considered until after employees have been hired, and even then not so much. 

  8. The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?
    9/4/2014

    SaaS-based GPS tracking services offer VARs and MSPs tasty new recurring revenue opportunities, but what is the current state of the art?

  9. Why You Should Charge Your Customers More
    9/3/2014

    Whether you provide conventional IT, cloud backup services, professional automation packages or high tech security, you can and should charge your customers more than you currently do.

  10. Not All Bar Code Scanners Are Created Equal: What Makes Them Different?
    9/2/2014

    Most of today’s bar code scanners do a very respectable job scanning good quality bar codes.  However, when selecting a bar code scanner, one size does not fit all.  Today’s bar code scanners are highly specialized and designed to go beyond the traditional paper-based bar code. They are designed to match specific environments and are packed with features that increase productivity and streamline operations. As such it can sometimes be difficult to choose between the various scanners available. Below are some of the key features to consider when selecting a bar code scanner for your customer.

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