Supply Chain Executive Commentary

  1. Keys To Managing Customer Relationships
    3/6/2015

    The keys to managing customer relationships are the same as managing any personal relationship. It boils down to listening, being a good partner, having good rapport, building trust, being transparent, having integrity, and being there when someone needs you. A good customer-IT solutions provider relationship is like a successful marriage.

  2. Advantages Of Simultaneous Bluetooth And Wi-Fi Connectivity In Mobile Printers
    3/6/2015

    ISVs and VARs should consider wireless printer selection as an integral part of the IT solution design and development process to ensure meeting varied connectivity requirements.

  3. How EMI And BI Drive Operational Performance For Your Manufacturing Clients
    3/6/2015

    To be able to leverage enterprise manufacturing intelligence (EMI) and business intelligence (BI), it is importance to understand what each brings to the table for a manufacturer. Do you know the differences between enterprise manufacturing intelligence (EMI) and business intelligence (BI)? Are they interchangeable? Complementary?

  4. 5 Reasons Your IT Clients Should Adopt A Business Rules Management System
    3/4/2015

    Today’s enterprise is working harder than ever for increased effectiveness and agility in business operations. The management of business decisions is a critical means to achieving these goals, and operations and IT teams should be able to quickly modify the business rules that affect decisions.

  5. Ask Coach: How Do I Develop A True Leadership Team? Part 2
    3/3/2015

    Q: How do I develop a true leadership team? Coach: In our previous discussion on leadership teams, we examined how a diverse team enhances your ability to come up with innovative ideas or to solve complex problems. Just to recap, issues generally have three dimensions: tactical (task), relational (people) and systemic (big picture).

  6. The Transition From Entrepreneur To Leader
    3/3/2015

    Without a doubt the biggest challenges most small businesses face revolve around people.

  7. Selling To The Millennial Customer
    2/27/2015

    Many of us have owned our businesses for numerous years and come from the Boomer Generation. Boomers are frugal for the most part, and were raised with dial telephones, three-channel television, and in a single-income family.  We saved our leftovers, ate everything on our plates, and the stores were closed on Sundays. We grew up with a mindset of budgets, and when we got out of college it was the ‘70s. We listened to vinyl records, FM radio, and drove an American-made car.

  8. 3 Reasons Why Specialization Is Critical To Success
    2/27/2015

    You’ve more than likely heard the saying, “jack of all trades, master of none,” and while in most cases this applies to individuals, it can also pertain to businesses, including solutions providers and MSPs (managed services providers).

  9. 5 Opportunities For Independent Software Vendors In Education
    2/27/2015

    Technical advancements have completely reshaped the way we live and function today. These advances are an outcome of creative minds and innovative ideas stimulated by effective learning, imparted to a great extent, by our esteemed educational institutions. Interestingly, the education sector has always been notoriously slow to adopt new technology with very little changes made in the past so-many decades.

  10. Solutions Providers: Whatever You Do, Don’t Do This
    2/27/2015

    The “this” that I’m talking about is the practice that I’ve seen MSPs (managed services providers) and IT consultants repeat many times.  Tragically, each repetition costs the MSP and/or IT consultant a ton of cash.  The behavior that I’m talking about is the result of success that the MSP has had. Ironically, the more successful small MSPs are, the more rapidly they want to grow, hire more engineers, and enjoy more recurring revenue.

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