White Papers & Case Studies

  1. Mobile Thermal Printers Help Streamline DSD/Route Operations
    11/7/2012

    This case study from Brother Mobile Solutions takes a look at Auto-Chlor System, a market leader in the production, service, and maintenance of commercial dishwashing machines as aging printers in their service vehicles began to require more resources and maintenance budget while hindering delivery driver efficiency.

  2. The Value Of Mobile Printers In Home Healthcare
    11/7/2012

    Midwest CareCenter has a staff of nearly 300 professionals that work to deliver medical and hospice care to a broad network of patients at numerous locations. Midwest CareCenter operates a large clinical workforce with complex route considerations and mobile printing has become a major part of their compliance, patient safety, and education process.

  3. Noble Automates Delivery Processes And Improves POD Capability With Handheld Computer Solution
    11/2/2012

    This case study from Intermec takes a look at Noble, a wholesale supplier of plumbing, HVAC, hydronics, industrial, building maintenance, and fire protection products, as they are searching for a way to improve their proof of delivery capabilities and automate their shipping and receiving process.

  4. MobileDemand And PeopleNet Streamline Operations For Heniff Transporation Systems Saving Them $1m+ Per Year
    10/5/2012

    This case study from MobileDemand takes a look at Heniff Transportation Systems, one of the top 20 liquid bulk carriers in the United States. Heniff is experiencing problems with the older fixed mounted fleet management system they utilize for onboard computing and mobile communications.

  5. Now You’re Speaking My Language: New Standards For Enterprise Thermal Printer Management
    10/1/2012

    Unlike most technology solutions, thermal printers have not used an open standard programming language for communication and print control. Printer manufacturers developed their own proprietary language because it was easy to develop, required a minimal investment to enter the market and there were no incentives to standardize a printer language in the thermal printing industry.

  6. Smartphones As Bar Code Scanners? Not So Fast.
    10/1/2012

    This white paper from Datalogic ADC discusses the introduction of digital imaging technology and the spread of smartphones which has led to the use of these consumer devices in data capture.

  7. Utilities And Mobile Computing: Leveraging Real-Time Visibility To Drive Customer Engagement
    9/7/2012

    This white paper from Motion Computing covers the need in this service-driven economy to strategically equip frontline workers with mobile solutions to streamline performance and drive customer interactions according to a study from VDC Research Group.

  8. Automated Data Collection Made Easy
    8/24/2012

    This white paper from Unitech takes a look at the problems resellers face when learning to master some data collection software products and how to simplify data collection with the right system.

  9. Logistics And Transportation Need Rugged Tablet PCs
    8/17/2012

    From passenger services to commodities transport, transportation and logistics organizations require devices that confront all-weather conditions, perform in airspace or on back roads, provide GPS location and sustain long-term battery power.

  10. Key Trends In Workforce Management
    8/10/2012

    Attendees at Aberdeen's 2010 Chief Service Officer (CSO) Summit indicated that field service was the top area of improvement for their service organizations in 2011. As opposed to just relying on scheduling changes to drive more from a day-to-day execution, Best-in-Class CSO's are beginning to invest in tools and processes around planning and employee management that allow the field worker to be more effective in the delivery of service.

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