Feature Article: Methodology Drives Profitability
I talk to many IT solutions providers that started out in the IT consulting business, but then discovered that deep pools of revenue lurked behind those in-depth assessments and recommendation reports.
From The Editor: Are You Equipped To Sell Mobile POS? Today?
In July, I had the honor of moderating a panel discussion
at RSPA RetailNOW on new and trending technologies in
the point of sale (POS) space.
Executive Outlook: Wake Up And Look At Your Mobile Worker’s Routine
In my life, there’s no process that’s quite as regimented as the one that starts my day. The alarm clock rings at 5:45 a.m. I hit snooze once, twice, and then rise at 5:59 a.m.
The coffee pot starts brewing (automatically) one minute later. By Doug Brown, LXE
Feature Article: Benchmark Your Managed Services Success
One of the biggest complaints about managed services is the difficulty of completely changing the trajectory of a break/fix company to the managed services business model. By Gennifer Biggs, Business Solutions magazine.
From The Editor: A Snapshot Of Cloud And Its Value Proposition
In the last couple months, I’ve twice heard the clearest
explanation to date of cloud computing and its value
proposition. By Gennifer Biggs, Security, Storage, and Managed Services Editor, Business Solutions magazine.
From The Editor: Can Mobile POS Hurt Your Business?
I recently got back into the office after three straight
weeks of attending industry events. At each event (a visit to Motorola corporate headquarters, the Ingram Micro DC/POS Partner conference, and the ETA [Electronic Transaction Association] payment processing-related show) the concept of mobility in the retail space was a hot topic of conversation.
Feature Article: Don’t Fear The Cloud
The response to hosted solutions via the cloud by some IT solutions providers has been a “the sky is falling” mentality. For others, cloud is simply another opportunity to sell something new, different, and valuable to both existing and new customers.
From The Editor: Build Your Strategy Around Evolving IT Market Drivers
One of my favorite presentations at the Ingram Micro VTN Invitational events is the State of the Market address from Gartner analyst Tiffani Bova. By Gennifer Biggs, Business Solutions magazine.
Installation Review: Chance Call Leads To Successful Wireless Infrastructure Project
Sometimes it pays to take a chance. Such was the case when a Business Communications Inc. (BCI) sales rep cold-called the superintendent of the El Dorado, AR, School District. By Pedro Pereira, Business Solutions magazine.
Lead Gen: Get Your Strategy Straight
As a company that makes software to help technology solutions providers run their businesses better, we’re always asking the question, “What’s your biggest business issue?” The answers vary, and more often than not we get lists. By Bob Vogel, Autotask Corp.