White Papers & Case Studies
BYOD Insights 2013: A Cisco Partner Network Study
Millions of American workers are setting up the office wherever and whenever they can find an internet connection. But what devices do they use and who owns them? Are workers being reimbursed, and if so, for how much? Are there security risks?
Enterprise Mobility Cloud Report
This quarterly report of enterprise mobility practices is based on aggregate data from Citrix customers who have deployed enterprise mobility management in the cloud.
5 Services To Help Grow Your IT Services Business In 2013 – And Beyond
What’s your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands.
Is Managed Hosted Voice Right For You?
Hosted Voice (VoIP) is a cloud phone service that allows businesses, particularly small and medium-sized businesses, to enjoy the many feature advantages of an IP PBX, without having to lease, manage, and continuously update IP PBX equipment.
Key Trends In Workforce Management
Attendees at Aberdeen's 2010 Chief Service Officer (CSO) Summit indicated that field service was the top area of improvement for their service organizations in 2011. As opposed to just relying on scheduling changes to drive more from a day-to-day execution, Best-in-Class CSO's are beginning to invest in tools and processes around planning and employee management that allow the field worker to be more effective in the delivery of service.
Community Food Bank Opens Its Lines Of Communications With VoIP
3/20/2012As a specialist in small to medium-sized business technology integration, David Moran of Oklahoma City, OK, based commercial IT provider Quo Vadimus LLC is well aware non-profit organizations usually have a similar set of needs as their for-profit counterparts – cost efficiency and operational simplicity are paramount, while functionality and the flexibility to grow are closely behind.
How An IT Firm Cut Travel Costs By $36,000 With Telepresence
2/29/2012IT firm Intelligent Technologies Labs (ITL) had several offices in the United States and in Saudi Arabia. The necessity to communicate clearly and routinely grew as the company expanded into various territories. Rather than continuing to increase its travel, which was far exceeding 180 hours a year, the company invested in a telepresence solution, which provided an immediate increase in productivity and simultaneously provided a significant cost savings. By Zenith Infotech
How Unified Communications Pays For Itself
2/2/2012There are many factors that drive UC’s innovative product developments. One component is the underlying merging of voice, data, and video communications into consolidated architectures. By Don Van Doren, principal and co-founder, UniComm Consulting
Allworx Makes The Grade For Douglas County School District
9/26/2011Douglas County School District serves the communities of Gardnerville, Minden, and Zephyr Cove, Nevada in the beautiful Carson Valley and Lake Tahoe regions.
Allworx Creates Significant Savings For Boy Scout Council
9/26/2011The Greater New York Councils, Boy Scouts of America (GNYC) serves all five boroughs of New York City. It also owns and operates the Ten Mile River Scout Camps located in the Sullivan County Catskills in New York State.