Articles By Anna Rose Welch
Retail IT News For VARs — February 12, 2014
In the news, retailers are facing pressures to invest in cybersecurity, and a report reveals “payment friction” could have cost retailers billions this holiday season as frustrated mobile shoppers abandoned the purchase process.
Restaurant And Hospitality IT News For VARs — February 10, 2014
In the news, hospitality industry websites lead in mobile-friendliness. Also, luxury hotel chains are considering free Wi-Fi for guests, and not all loyalty programs are paying off for restaurants.
Grocery And Convenience Store IT News For VARs — February 6, 2014
Trends dominate the news roundup this week, with analysts noting growth in the demand for mobile coupons, digital sales circulars, digit gift cards, mobile payment, and bringing the online experience into brick-and-mortar stores.
Retail IT News Roundup For VARs — February 5, 2014
In the news, the demand for digital gift cards is growing, mobile payments account for about 20 percent of transactions worldwide, and an Accenture study shows more consumers plan to shop in brick-and-mortar stores in 2014.
Restaurant And Hospitality IT News For VARs — February 3, 2014
In the news, a pilot program is under way to gauge acceptance of smartphone apps that turn a phone into a digital hotel room key. Also, an NRA survey reveals more than half of consumers have used restaurant-related technology, and table service and quick service restaurants are planning to invest in technology that closes the gap between what they offer now and what consumers want.
Grocery And Convenience Store IT News For VARs — January 30, 2014
In the news is the importance of smartphones in personalization and marketing initiatives, and predictions that location-based marketing could be worth $10 billion by 2018.
Retail IT News For VARs — January 29, 2014
Topics in the news include the growth of location-based marketing, Top 100 Retailers’ implementation of RFID initiatives, and a study that shows CIOs’ plans for new technologies — mobile devices, mobile payments, digital signage, and mobile POS. Data-centric security is also expected to trend.
Restaurant And Hospitality IT News For VARs — January 27, 2014
In the news, the National Restaurant Association (NRA) is predicting industry sales to reach $683 billion in 2014. Also, NRA includes in its 2014 Industry Forecast that restaurant customers are looking to engage more with restaurants via smartphone or tablet.
Grocery And Convenience Store IT News For VARs — January 23, 2014
In the news, a study shows monitoring shopping habits and preferences using smartphones could produce valuable data for grocers. Also, top grocery trends for 2014 include “Click and Collect” — select online and pick up in store — programs and a move to online sales circulars.
Retail IT News For VARs — January 22, 2014
In the news are predictions that most mobile apps and BYOD programs will not succeed. Also, a study reveals customers are more willing to provide personal information if it is exchanged for a good deal, and a poll shows customers find POS prompts “intrusive.”