Articles By Jim Roddy

  1. Epson, BlueStar Execs Analyze The Channel’s “Mobility Metamorphosis”
    6/14/2016

    The “Mobility Metamorphosis” breakout session May 18 at the Retail IT VAR Of The Future Conference in Chicago featured insights from two veteranl channel executives: Luis Artiz, Group Product Manager, Epson America Inc. and Jason R. Firment, Director of POS and VARCOM,  BlueStar.

  2. Growing MSPs Share Advantages Of ASCII Membership
    6/6/2016

    Three successful managed services providers (MSPs) detailed how The ASCII Group has benefitted their businesses during a lively panel discussion at Business Solutions’ Channel Transitions Conference June 2 in Philadelphia.

  3. E-Myth Author Gerber Sounds Wake-Up Call For VAR, MSP Owners
    5/10/2016

    In addition to being recognized worldwide as a small business guru, Michael Gerber is known for his straight talk. And he’s eager for solution provider owners to be candid with themselves and embrace their reality as well. In a recent interview with Business Solutions President Jim Roddy, Gerber said, “Until the straight talk happens, until somebody pulls the chain, until somebody says something that strikes (VARs and MSPs) so deeply that they can't avoid it or ignore it any longer, nothing's going to change for them.

  4. From ASCII Milwaukee: Build A Better Brand Through SOPs
    4/28/2016

    I can’t keep up with Karl Palachuk. Recognized in our channel as a managed services pioneer and the owner of solution provider advisor Small Biz Thoughts, Palachuk dispensed an avalanche of wisdom today at the ASCII Success Summit in Milwaukee, so much that I couldn’t capture it all.

  5. VAR Lesson From ASCII Milwaukee: Laser Focus On A Market
    4/28/2016

    At the ASCII Success Summit in Milwaukee today, C.J. Ezell, CEO of managed services provider PointClear Networks, gave an encore performance of his 2015 ASCII presentation titled “Adding Dental Integration To Your Managed Services Practice.”

  6. Pool Helps ASCII MSPs Understand “One Hour Marketing”
    4/27/2016

    Herman Pool has worn many hats during his lifetime: entrepreneur, managed services provider, father (now grandfather), and marketing guru among them. Later this year he will add one more title to that list – author – and so he shared highlights from his soon-to-be-published book One Hour Marketing on stage at today’s ASCII Success Summit in Milwaukee.

  7. From ASCII Milwaukee: MSPs Can “Hack” Prospects, Grow Sales
    4/27/2016

    ASCII President Jerry Koutavas kicked off the ASCII Success Summit in Milwaukee today instructing nearly 100 MSPs (managed services providers) how to “hack” their prospects. No, no, no – he didn’t encourage attendees to break into someone else’s computer network.

  8. Business Solutions Adds New Channel Resource: “Ask Michael Gerber”
    3/30/2016

    Business Solutions and renowned small business expert Michael Gerber have expanded their partnership with a new offering that will benefit the entire IT channel. For a limited time, executives from VAR, MSP, and ISV organizations can have their business-related questions answered directly by Gerber at no charge.

  9. VAR’s Customer Service Secret: “You Can’t Train Nice”
    3/10/2016

    A common mistake made by business managers, including solutions providers, is hiring a tech based solely on the candidate’s résumé. This is probably why you’ve crossed paths with so many high-skilled technicians who offend customers with their gruff demeanor.

  10. Niche Media Honors Business Solutions For B2B Event Success
    3/7/2016

    Niche Media, a leading event management advisor and host of the annual Niche EventFest Conference, recently featured Business Solutions conferences on its event best practices podcast and blog.