Articles By Jim Roddy

  1. How To Manage An Underperforming Salesperson: VARs Weigh In
    3/5/2015

    Acclaimed business author Chip Heath did more than just present a pre-planned speech at the RSPA INSPIRE 2015 Conference. He engaged the 100+ retail IT channel executive attendees in real-world problem solving within the framework of his presentations, including a mini-workshop that featured resellers sharing their biggest dilemmas.

  2. Sorting Through The Tablet POS OS Debate
    3/5/2015

    In an interview with Business Solutions, John Giles, president of Future POS, offers his insights into tablet POS (point of sale) for hospitality and retail — specifically the issue of the choice of operating system and what that means in terms of the devices that will run it and the cost.

  3. Future POS’s Giles Talks EMV, Tablets, Reseller Relevance
    2/25/2015

    Who better to talk about the future of the POS channel than the president of Future POS? I recently sat down with John Giles (pictured) in his office in Butler, PA, just north of Pittsburgh, to discuss a range of important topics facing the retail IT channel.

  4. The Best Business Advice You’ve Ever Received: RSPA INSPIRE Edition
    2/23/2015

    One of my favorite articles posted recently on the Business Solutions website is What’s The Best Piece Of Business Advice You’ve Ever Received? Five channel executives weighed in with guidance that would benefit any business leader.

  5. Best Quotes From The Day 3 Reseller Forum At RSPA INSPIRE 2015
    1/28/2015

    Day 3 at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference in Maui kicked off with an open-forum discussion among the nearly 100 retail IT channel executives in attendance. Led by RSPA solutions provider board members Mike Seymour, COO at Postec in Atlanta, and Bob Bauer, president at BMC POS in Michigan, the half-hour session produced some memorable insights.

  6. Heath, INSPIRE 2015 Attendees Discuss VAR Salesperson Challenges
    1/27/2015

    I was fortunate to participate in a very interesting exercise this morning at the RSPA INSPIRE 2015 Conference. Chip Heath, the event’s featured presenter, facilitated a workshop among the 100+ channel executives in attendance focusing on how solutions providers must train their salespeople to become consultative partners, not just hardware pushers.

  7. RSPA INSPIRE 2015: Heath Says Channel Leaders Need To Find “Bright Spots”
    1/27/2015

    If it’s true that great conference speakers cause the attendees to act constructively, then Chip Heath, the featured presenter at the RSPA INSPIRE 2015 Conference in Maui, HI, has proven to be a great speaker. Many of the 100+ channel executives attending this conference said Heath has taught them principles and actions they told me they will implement at their businesses.

  8. Heath Answers Questions From Channel Execs At RSPA INSPIRE 2015
    1/26/2015

    Acclaimed business author Chip Heath (pictured, right) isn’t just speaking at the Retail Solutions Providers Association (RSPA) INSPIRE 2015 Conference — he’s carving out significant time to engage with retail IT channel executives in the audience. Here’s a portion of the Q&A from Heath’s January 26 discussion.

  9. Fast Receipt Printer Demo By CognitiveTPG At NRF 2015
    1/21/2015

    One of the products at the 2015 NRF show that caught my eye – though my eyes couldn’t quite catch up to it – was the A799II thermal receipt printer by CognitiveTPG. Promoted as the “fastest receipt printer,” the A799 shows in this video it can print the over 4,500-word United States Constitution in about 9 seconds. Cognitive executives told me the demonstration was inspired by French artist/engineer Thibault Brevet who presented at the SXSW Conference in 2014.

  10. Top Quotes From Heath's “Made To Stick” — RSPA INSPIRE 2015 Preview
    12/9/2014

    This is the last of three Business Solutions articles sharing the best quotes and lessons from a Chip Heath business book. Heath, a best-selling co-author with his brother Dan, will be the much-anticipated featured speaker at the RSPA (Retail Solutions Providers Association) INSPIRE 2015 conference January 25-28 at the Grand Wailea Resort in Maui.

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