Articles By Jim Roddy

  1. Business Solutions Adds New Channel Resource: “Ask Michael Gerber”
    3/30/2016

    Business Solutions and renowned small business expert Michael Gerber have expanded their partnership with a new offering that will benefit the entire IT channel. For a limited time, executives from VAR, MSP, and ISV organizations can have their business-related questions answered directly by Gerber at no charge.

  2. VAR’s Customer Service Secret: “You Can’t Train Nice”
    3/10/2016

    A common mistake made by business managers, including solutions providers, is hiring a tech based solely on the candidate’s résumé. This is probably why you’ve crossed paths with so many high-skilled technicians who offend customers with their gruff demeanor.

  3. Niche Media Honors Business Solutions For B2B Event Success
    3/7/2016

    Niche Media, a leading event management advisor and host of the annual Niche EventFest Conference, recently featured Business Solutions conferences on its event best practices podcast and blog.

  4. Speakers At Channel Events: Read This Book, Please!
    3/7/2016

    I hope every speaker I listen to at future channel conferences for the rest of my life follows the principles in the book Do You Talk Funny? 7 Comedy Habits to Become a Better (and Funnier) Public Speaker. I think tolerating dry presentations at events has taken a few years off all of our lives. Or at least it feels that way to me.

  5. Best Quotes From ISV IQ Live! Santa Ana
    3/2/2016

    A crowd of nearly 150 channel executives participated in the first-ever ISV IQ Live! Conference Feb. 24 in Santa Ana, CA – and they had quite a bit to say on the topics of raising capital, partnering, and marketing. I wanted to share with you some the best quotes, comments, and insights from two of the event’s four panel discussions.

  6. Top Quotes From The Recurring Revenue Conference 2016
    2/29/2016

    An added bonus to my trip last week to Santa Ana for BSM’s ISV IQ Live! Conference was driving north to Los Angeles to attend the Recurring Revenue Conference 2016. The Feb. 23 event attracted nearly 200 entrepreneurs and investors from Southern California to the gorgeous Skirball Cultural Center just outside LA.

  7. Session On Crystal Clear Communication Closes INSPIRE 2016
    2/3/2016

    “The greatest power you have is to talk with your people during times of change and uncertainty.” That’s how Dr. Robert Bies, the keynote speaker for RSPA INSPIRE 2016 in San Diego, began today, the final day of the conference for leaders in the retail IT channel.

  8. Innovation Is Job #1 On Day #2 Of RSPA INSPIRE 2016
    2/2/2016

    “Innovation” was one of the trending words at NRF’s Big Show a couple weeks ago and I’m hearing it over and over again at RSPA INSPIRE 2016. The conference for executives in the retail IT channel is taking place at the Park Hyatt Aviara Resort in San Diego, CA.

  9. INSPIRE Speaker Shows Our Channel Needs More Creativity
    2/1/2016

    I will have deathbed regrets. There are a few things I wish I never said, several missed opportunities I wish I’d taken advantage of, and many, many shots I missed back in my basketball playing days.

  10. RSPA INSPIRE 2016: First Impressions From San Diego
    2/1/2016

    RSPA INSPIRE is one of my favorite events of the year because of the relaxed and candid atmosphere. Leading executives in the retail IT channel gather in a gorgeous locale (this year at the Park Hyatt Aviara Resort in San Diego Jan. 31 to Feb. 3) and engage with each other across four days of education, networking, and excursions.