It’s Time To (Re)invest In Expertise
CompTIA recently released its IT Industry Outlook 2014, a 41-page report chock-full of very interesting information relevant to the IT channel. If you’re a CompTIA member, get your free copy now. Apart from a bunch of data that points to growth and opportunity for solutions providers in 2014, the report contains a thorough overview of the most significant trends to watch this year.
Government IT News For VARs — February 12, 2014
In the news, federal agencies struggle to implement Cloud First, and the June deadline for cloud service providers to comply with FedRAMP is approaching.
Managed Services, Backup and Recovery, and Networking News From January 2014
Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, SYNNEX provides the Google Chrome Management Console, Ingram Micro enters the 3D printing market, and Intronis Cloud Backup Integrates With Continuum RMM Platform. Also, PHD Virtual Technologies offers a new disaster recovery solution. StorageCraft introduces new ShadowProtect Granular Recovery for Exchange versions. FalconStor enhances its partner choice program, Autotask is hosting service desk training, GFI MAX announces the latest version of GFI MAX Backup and CompTIA releases its 2014 industry outlook.
Government IT News For VARs — January 28, 2014
How the Digital Accountability and Transparency Act (DATA) could affect you and your customers is in the news, as well as a forecast that software and services will have the biggest share of the growing Big Data market and storage will be the fastest growing segment. An article also explains OpenSaaS and provides key tests to see if an organization is a candidate.
Overcome the #1 Sales Objection to Managed Services. Here’s How.
Studies show that managed services providers as a whole are struggling to convert their customers over to a recurring revenue model. While attending an N-able by SolarWinds conference, former MSP Gary Pica, CEO and founder of TruMethods, an MSP mentoring company, addressed this pain point to an engaged audience of managed services providers. Pica shared a story from his managed services days when he presented a plan to convert a customer over to a recurring revenue model and was met with the classic objection many MSPs face: “Our IT is fine. Why should I spend more money with you?”
Government IT News For VARs — January 21, 2014
The news includes a GAO report on how well government agencies respond to data breaches involving personally identifiable information. Also, a panel focusing on privacy issues related to Big Data will reach out to technologists and business leaders to see how these matters are handled in the private and public sectors.
Field Service IT News — January 21, 2014
Field Service IT proves that businesses are only as strong as their data, as the most recent push is made to integrate information across platforms. The news includes how a combination of mobile, cloud, and Big Data can benefit your customers. Also, the EIA predicts oil production in the U.S. will rise by 48 percent by 2019.
Financing Options Your Customers Will Love
Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.
Ditch Your “Wait-And-See” Approach To Selling BDR In 4 Easy Steps
Because the majority of my conversations are with VARs and MSPs that sell BDR (backup and disaster recovery) services, I sometimes have to remind myself that not all resellers are proactively selling BDR and/or experiencing great success. A recent study conducted by cloud backup vendor Intronis in conjunction with the 2112 Group and Business Solutions magazine revealed a very different picture: 44 percent of the more than 350 channel partners recently surveyed on this topic said they are not proactively selling BDR services to their clients. Instead, they are taking a wait-and-see approach to the problem.
Avoid These 4 Deadly Sins Of Managed Services
During a conversation I had with Bob Lawson, product director at GFI MAX, we discussed the major pitfalls MSPs run into that can sabotage their practices.