BDR Articles

  1. Managed Services, Backup And Recovery, And Networking News From January 2015

    Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, LogicNow releases a new IT infrastructure management platform, Autotask Endpoint Management is now available, MaxxVault releases the latest version of its data management software, and Carousel Industries offers a new cloud-based conferencing service. In addition, Sophos adds end point protection solutions, snom offers new desktop and mobile VoIP phone solutions, Unitrends introduces new backup and recovery appliances, and CompTIA releases its “Quick Start Guide to Managing a Managed Services Sales Organization.”  

  2. Make The Anthem Data Breach Part Of Your Marketing Plan

    The recent cyber-attack on healthcare insurance giant Anthem (up to 80 million names, SSNs, birthdays, email address, etc.) has made me realize that, if you’re a VAR or MSP and you’re not pitching security solutions, you’re missing a huge opportunity.

    The volume of attacks and media attention is practically doing your marketing for you. The fear of a breach, or resulting lawsuit, is enough to get a conversation started. All you need to do is give your customers a little nudge.

  3. Can You Successfully Partner With Another IT Solutions Provider?

    When a client asks for an IT solution beyond your competency, you can provide it by partnering with another provider. The alternatives would be trying to add that solution to your line card quickly or telling the customer to find someone else to provide it — and someone else could be a competitor who wants all of your customers’ business.

  4. What’s The Best Piece Of Business Advice You’ve Ever Received?

    While interviewing industry experts for the articles “Why A PSA Solution Should Be A Part Of Every IT Provider's Business” and “Deriving New Revenues From Payments And POS,” Business Solutions also asked: “What is the best piece of advice you’ve ever received concerning business?” Their responses follow:

  5. Report : Global Disaster Recovery-as-a-Service Market Will Grow At Dramatic Rate

    TechNavio predicts that disaster recovery services will grow at a CAGR of 52.05 percent between 2015 and 2019.

  6. What Does Consolidation Really Mean To The Channel?

    Today I began crunching the data from a Business Solutions reader survey on the topic of consolidation, mergers, and acquisitions in the channel. The special report will appear in our March issue. Let me tell you right now, we received some great feedback in the survey. Without spoiling the entire report, I did want to share a couple trends I’m seeing immediately.

  7. CompTIA Offers Legal Services Benefit To Premier Members

    Last week, CompTIA offered its first professional service benefit. The CompTIA Legal Services Program offers legal services to the association’s premier members.

  8. CompTIA Adds “Future Leaders” Community For Young IT Professionals

    This week, CompTIA, the IT industry association, announced the addition of a new CompTIA community: Future Leaders. CompTIA’s communities now total 10 with the addition of this group that brings together members of the IT industry, age 35 and younger.

  9. Are You a Shrewd IT Vendor Manager?

    Most VARs and MSPs recognize that expanding their services offerings is a smart and necessary solution for achieving growth. And, when you can achieve a 99% customer retention rate as Alura Business Solutions has done, it suggests your customers like you and are likely to go with your recommendations. But, with a bigger line card comes the responsibility of managing more vendors, which some IT solution providers aren’t prepared to handle.

  10. Self-Evaluation: Are You Doing These 4 Things To Increase Your Revenue?

    For literally years now, I’ve been harping on a few key things I believe would make in a difference in a solutions providers business. These recommendations center on getting close to your business — whether it’s measuring your financials, monitoring your business’ key performance indicators, or planning for the future. Today, I have evidence that these things can make a marked difference in revenue.