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  1. Randy Clark At Channel Transitions Midwest
    10/20/2014

    Randy Clark, senior vice president of marketing at Mercury, spoke about having a clear transitional strategy, the importance of picking the right partners, and go-to-market opportunities.

  2. The Perpetually Valuable MSP
    10/20/2014

    Nadia Karatsoreos, community manager at GFI MAX, gave a presentation titled, “The Perpetually Valuable MSP,” which discussed core advantages of the business model.

  3. Why Still Do That By Hand? 3 SMB Processes To Automate
    10/20/2014

    As a business grows, you should leave Excel spreadsheets and pen and paper tracking behind. Continuing to use an outdated, manual process to manage a growing business will cost more money in the long run than investing in an automated process. Here are three processes your SMB customers will find benefits in automating.

  4. How To Future-Proof A Business: Discovering The Internet Of Things
    10/20/2014

    In this scientific era, each and every vertical in business is focusing towards the Internet of Things (IoT) to optimize its business strategies by facilitating easiness and comfort. Globalization and advancements in the fields of machine communication with wireless information technology has driven companies to focus more on the Internet for effectively managing their businesses and potential marketing for their products.

  5. The Managed Network Services Business Case
    10/20/2014

    How MFP companies are building recurring revenue and increasing profits through managed network services

  6. Quick Start To Managed IT Services
    10/20/2014

    Brian Sherman, CompTIA faculty member and principal consultant at Tech Success Communications, delivered a keynote address titled, “Quick Start To Managed IT Services.” He covered customer collaboration, creating the right team, partnering techniques, pricing models, and investing in growth.

  7. Security Risks From Shadow IT
    10/17/2014

    Security risks are introduced when data or applications are moved outside protected systems, networks, physical locations, or security domains. In an IT environment, when we rely on different sources to manage the data within the organization it may lead to loss of data and that is the reason for shadow IT. For a better view, when an organization is in need of service from an external source to maintain its data, then we can conclude the firm is at risk by software and devices used by the external source.

  8. 5 Things Managed Service Providers Need To Know About Cloud Security
    10/17/2014

    For a term as light and carefree as “the cloud,” things are a bit dark and stormy in the wake of what seems like daily news headlines about data security breaches, even if they don’t directly relate to cloud-based security. These headlines underpin the pressing concern that executives working with managed services providers (MSPs) face: How can I keep my valuable data safe when I constantly hear about problems related to data security issues?

  9. Four Keys To Managing Customer Relationships
    10/17/2014

    By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

  10. What Does The Data Center Of The Future Look Like?
    10/16/2014

    As detailed in a recent article on Wikibon, data centers are at the center of modern software technology, serving a critical role in the expanding capabilities for enterprises. Both in terms of physical space and time required to create and maintain critical information, data centers have enabled the enterprise to do much more with much less.

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