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  1. It’s Time To Rebrand Your Sales Team
    2/19/2015

    Recently a co-worker of mine forwarded a WSJ article addressing why it’s so hard to fill high paying tech sales positions. The article came as no surprise to me, as the sales positions I have been trying to fill the last couple of years have presented challenges. It’s hard to fathom why, in this economy, folks aren’t jumping at the chance to earn $75K+, right? 

  2. The Year Of The Services Provider: 5 Ways To Avoid Security Breaches
    2/19/2015

    A new security breach seems to hit the news every week, and services providers must take proactive steps to make certain that they — or a partner provider — don’t unknowingly add an organization to the growing list of victims.

  3. Ask Coach: Making Your Team Part of Strategic Planning, Part 1
    2/19/2015

    How do you invite your team to be part of strategic planning? Coach: Instead of “invite,” “engage.”

  4. The Merchant And EMV: What You Need To Know To Prepare For The Magstripe To EMV Transition
    2/18/2015

    The EMV standard was developed in the 1990s to mitigate card-present fraud in Europe and other markets where online, real-time connectivity to issuers’ authorization systems was not widely available. The unique data provided by the EMV chip embedded in payment cards with this standard makes it nearly impossible for fraudsters to produce counterfeit cards. Fraud related to counterfeit cards has essentially been eliminated in countries where EMV was widely adopted.

  5. Why Solutions Providers Need Automation That Scales
    2/17/2015

    One of the oldest sayings in technology is both simple and true: almost everything breaks at scale. From operations and maintenance, to deployment and provisioning, to the development of the technology that gets used inside enterprise data centers every day, we see this truism manifest itself. Whether it’s new tech, new operational and consumption models, or new business models, everything evolves and changes as the scale with which it operates gets larger.

  6. A Marketer’s Guide To Data Science
    2/17/2015

    Big Data holds lots of potential, but hasn’t quite lived up to the hype everyone originally expected. Many companies have heavily invested in building data strategies, but ROI has been slower than they anticipated. For the moment, many point the finger at still developing technologies, inexperienced professionals, and a lack of communication between analysts and marketers.

  7. Essential Guide To Selling Managed Cloud Services
    2/17/2015

    In this guide we will address what a good prospect looks like, where to spend your time selling managed cloud services and how to close the deal.

  8. 10 Pieces Of Advice For A New MSP (I Wish I Knew Then What I Know Now…)
    2/17/2015

    Most of life’s milestones for me are accompanied by some amount of reflection; looking back, smiling about the good times and successes, holding back a few tears earmarked for the failures and wincing just a bit (or a lot) at the things I now know that I didn’t know.

  9. Diversify Or Die: A Copier Dealer Moves Into Managed Services
    2/17/2015

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  10. Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution
    2/17/2015

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

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