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  1. Best Practices For Professionals: Attitude, Self-Image, And Self-Discipline
    9/2/2014

    In his last series, Gary Pica focused on increasing managed services practices sales. In this four-part series, he shifts the focus to best practices for individuals that will make a positive impact on your businesses. Each week of this series, Pica challenges you to examine your own systems, methods — and habits — and consider changes, if needed, for the better.

  2. Posiflex Terminal Survives Restaurant Fire
    8/29/2014

    A New Jersey fine dining restaurant, was engulfed in a blazing inferno taking 150 emergency responders to contain. In the rubble, they found a Posiflex terminal wet, filthy and melted. After replacing the heat-damaged power cord, the reseller plugged the terminal in, and the familiar glow of the Posiflex logo appeared. The terminal was 100% working. Posiflex, a fire survivor.

  3. Partying Is A Shore Thing — Surviving Hurricane Sandy
    8/29/2014

    Superstorm Sandy in 2012 ripped through the eastern seaboard with winds up to 115 mph, causing untold misery and $75 billion in damage. La Costa Lounge, a popular party destination on the New Jersey shore, was hit hard by the storm, but their POS terminals --including the ones that were left outside on the patio, facing the brunt of the storm and covered with sand and water -- booted up immediately.

  4. Tacky Jacks Reduces Downtime And Maintenance With POS Solution
    8/29/2014

    The Tacky Jacks seafood restaurant franchise, located on the Gulf Coast of Alabama, has spectacular views of the ocean and the surrounding seaside coast. The only problem is, they are continually exposed to the salty air, causing major issues to their outdoor POS equipment. Their previous POS hardware terminals continued to fail due to the corrosion from the salty air. By switching to Posiflex touch screen terminals, it allowed them to keep their equipment outside for over five years -- trouble-free!

  5. What Keeps CIOs/CSOs Awake At Night?
    8/29/2014

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

  6. Will Open Source Hadoop Last?
    8/28/2014

    When it comes to Big Data implementation, there’s no bigger name around than Hadoop, to the point that many people think that Hadoop is Big Data. For a variety of reasons the Hadoop framework has become the go to system for numerous Big Data options.

  7. 10 Quick Things The IT Channel Should Know About Image-Based Backup
    8/28/2014

    Ask any expert about backup and disaster recovery (BDR) and you’ll quickly learn it is no longer what it used to be. There are more options out there than ever, and figuring out what will work best for your small to midsize business (SMBs) customers up front — before they make the investment — is essential. Image-based backup, also known as sector-based backup, is emerging as a top choice for channel partners and their SMB clients today, and that’s because it makes up for the limitations of competing alternatives in a number of ways.

  8. The Cloud Is For Everyone, But Not For Everything
    8/28/2014

    As a business consultant to manage services providers (MSPs), I often help my clients build a cloud offering to sell to their customers. The first thing I tell them is, “The cloud is for everyone, but not for everything.” Sometimes when I say this I get that “deer in the headlights” look from them.  I then explain my thoughts to them and in this post I will explain them to you as well.

  9. Leading Your Service Team Through A Merger Or Acquisition
    8/28/2014

    I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired.  I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.

  10. The (IT) Price Is Right: 5 Tips For Spinning Service Costs To Your Advantage
    8/28/2014

    When it comes to IT, it’s pretty clear that cost is boss. In today’s business climate, how could it not be? Companies rely on IT more than ever as they strive to remain competitive within their industries.

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