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  1. How To Stop The Next SMB Breach
    8/10/2015

    The need to secure critical assets and data against today’s cyber threats is imperative. We regularly hear about new system vulnerabilities, acts of corporate espionage, or company data being compromised. In order to thrive and protect critical data, business owners need to invest in resources and hire employees that specialize in information and data security.

  2. Best Practices For Defining Business Continuity Plans
    8/7/2015

    Today’s SMBs tend to run a wide variety of applications, some of which are more critical to the operation of the business than others. As such, it has become increasingly important that SMBs gain a clear understanding of how the failure of one or more of these applications will affect their business, and how much downtime they can afford if one were to go offline for a few minutes, a few hours, or even a few days.

  3. How To Make Money From Compliance Audits
    7/31/2015

    VARs and managed services providers (MSPs) who choose to sell compliance audits have one great advantage:  Compliance, by definition, is mandatory. That in itself gives companies an incentive to purchase, and creates opportunities for resellers and MSPs to build their businesses. Resellers need to decide which market to pursue, and need to inform businesses exactly what they have to lose if they are found non-compliant by the bodies that govern these mandates.

  4. 3 Qualities Of An IT Solutions Provider That SMBs Want
    7/31/2015

    Small-to-midsize businesses (SMBs) are faced with an ever-growing list of technological challenges. A few of those challenges are keeping IT systems humming, deciding which technologies to invest in, and keeping up with the latest technological developments that impact their business.

  5. MSP Teams: Not Just From IT Backgrounds Anymore
    7/30/2015

    As the cloud continues to displace locally installed and managed solutions, businesses need experts to help them strategically use technology in a way that improves the efficiency of their business operations. While smart techs who’ve mastered the wizardry of registry keys and quirky Microsoft technology are able to now turn their attention to the equally opaque world of APIs and policies, smart MSPs are adding skills not often seen in technology teams in the small and medium business market: business analysts who combine high level knowledge of complex technology with an understanding of business needs.

  6. EMV Status Update: What Your Merchant IT Clients Need To Do For The EMV Liability Shift
    7/30/2015

    With less than two months to the Europay MasterCard Visa (EMV) liability shift begins, many businesses accepting credit and debit cards are either scrambling to become EMV compliant or are not prepared. Rest assured the sun will rise the day after the liability shift goes into effect Oct. 1, 2015 and those businesses that have not implemented EMV will still be able to accept payments.  If your merchant client is one of those business owners who is not ready, here are some short-terms actions you can take.

  7. Ask The Consultant: How To Have One-To-One Meetings That Matter To Your IT Solutions Provider Team
    7/30/2015

    In business, we often talk about mission, vision, and values to our teams and the importance of ongoing discussions and communications around those major themes. 

  8. The Changing Landscape Of Software And Payments
    7/29/2015

    Over the past 10 years we have seen the merging of two previously distinct businesses ‐‐‐ payment processing and retail software. Organizations such as Mercury Payments, Accelerated Payments and PayPros (now openedge), Braintree and Stripe have not only captured attention with major headlines but also massive financial valuations. Interestingly, much of the heavy lifting associated with the success of these organizations was performed by technology providers, software vendors and value added resellers (VARs).

  9. 3 Things Solutions Providers Can Do To Build Partnerships With SMBs
    7/29/2015

    Partnering as an IT solutions provider with the small and medium business client is the sole focus of many integrators and MSPs (managed services providers). Though SMBs have many of the same needs as bigger firms, they are usually less tech savvy, have fewer resources and a less strategic view of their IT. So they are looking to you for three things.

  10. Just Own It: Can Self-Leadership Work In Your IT Solutions Provider?
    7/28/2015

    In the ultimate move toward self-leadership in the workplace, Zappos (among others) recently announced they were eliminating managers in an effort to keep things less corporate.  In a movement called holacracy, teams are expected to know what needs to get done and do it, focusing on the relationships rather than the individual to meet objectives.

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