Downloads

  1. How Small Businesses Can Achieve Big Security
    7/28/2016

    Today, most companies weather cyber-attacks on a frequent basis. By Richard Walters, SVP of Security Products at Intermedia

  2. Selling SMBs On IP Video
    7/20/2016

    If you thought IP video was too costly and too complex for SMBs, it’s time to take another look. With every new generation, IP video has become more powerful, more affordable and easier to use — making network video solutions a perfect fit even for SMBs with minimal technical know-how and limited budgets.

  3. 3 Reasons Hybrid Cloud Solutions Make The Most Sense For Financial Institutions
    7/18/2016

    Cloud data vaulting services have become increasingly prevalent in the financial services market, especially with the growing digitalization of customer transactions and low tolerance for downtime, but there is no one-size-fits-all cloud model for financial institutions. By Brandon Tanner, Senior Manager, Rentsys and ASCII Group Member Since 2016

  4. Appropriate Person Prospecting
    7/18/2016

    Recently, one of my client’s salespeople told me he was having no luck cold-calling. By Gil Cargill, Sales Acceleration Coach

  5. MSP Pricing Mistakes You Will Make
    7/15/2016

    Even seasoned, 10-year veteran MSPs wrestle with how to price their services. Moreover, no matter how you roll your managed services, whether you either are offering only one plan or have broken your offerings into tiers, you will certainly hit some bumps along the way. By Joshua Liberman, President, Net Sciences, Inc., ASCII Group Member Since 2013

  6. Top 5 Issues To Consider Before Customizing Technology
    7/15/2016

    Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives

  7. Multichannel, Omnichannel, What’s The Difference? Hint: It’s About Customer Experience And Retention
    7/15/2016

    It’s not unusual to hear the terms used interchangeably. But when it comes to guiding and perfecting the online customer journey, multichannel and omni-channel solutions are anything but interchangeable. By Jessica Foreman

  8. Warning: What You Need To Know About Malware
    7/14/2016

    Most people think if they have a firewall and some kind of anti-virus program they are good, thumbs up, no need to worry about all that cyber stuff. Unfortunately, it is this kind of thinking that makes cyber criminals so wealthy and the rate of cybercrime go up. By David Nathans, director of security, SOCSoter

  9. Channel Partners Chasing Profitability Due To Lack Of Product Support
    7/14/2016

    Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice

  10. Healthcare Technologies: An Important Investment
    7/13/2016

    The demand for medical services is present across all geographies. By Paul Constantine, president, ScanSource POS and Barcode