ECM Magazine

  1. MSP Panel: As-a-Service Won’t Work With The Wrong People
    10/18/2013

    Changing your business model from break-fix to managed services means training your employees on a new way of doing business — and it may even mean hiring new employees. At Business Solutions magazine’s Channel Transitions Conference on October 7 in Philadelphia, the VAR/MSP panels shared their experiences making sure the right people, in the right positions, have the proper training and incentives to make the new business model work.

  2. Experienced MSPs Reveal How To Fund The Transition From Break-Fix
    10/15/2013

    Changing your business model from break-fix to managed services most likely includes potentially turbulent changes to your cash flow. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, a VAR/MSP panel discussed funding the transition to the new model and setting the right prices to establish a sufficient revenue stream.

  3. Channel Transitions Conference Takeaways, Via Twitter
    10/15/2013

    Business Solutions’ Channel Transitions VAR/MSP Executive Conference provided education and networking designed to help attendees learn how to best implement and manage the as-a-Service model. Attendees shared some of the takeaways via Twitter from the October 7 conference in Philadelphia.

  4. Break-Fix VARs Ask, MSPs Answer: As-a-Service Advice From The Pros
    10/11/2013

    Attendees at Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, had the opportunity to ask VAR/MSP panelists questions about making the transition to providing managed services. Here are some of the questions and answers.

  5. MSP Secrets For Overcoming Customer Objections
    10/11/2013

    VARs beginning to offer managed services can hear objections from their break-fix customers about the idea of a monthly bill. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, members of the VAR/MSP panels weighed in on how to respond to, “Why do I have to pay more?”

  6. Practical Advice On Providing Managed Services
    10/9/2013

    Business Solutions’ Channel Transitions VAR/MSP Executive Conference featured John Rutkowski, CEO of BOLDER Designs, who filled the morning keynote at the conference on October 7 in Philadelphia with practical takeaways for VARs making the transition — and for MSPs looking for ways to grow their businesses.

  7. Jameson Publishing/Business Solutions Supports Epilepsy Awareness "Pay It Forward" Campaign
    10/9/2013

    During the opening of Business Solutions’ Channel Transitions VAR/MSP Executive Conference on October 7 in Philadelphia, the magazine’s president Jim Roddy explained why VAR/MSP/ISV registrants and conference sponsors received a $5 Starbucks gift card marked “#AJO.”

  8. 8 Tips for Selling Subscription-Based Services
    9/18/2013

    If your business model is or has transitioned to selling any of your solutions via a subscription or “As a service,” we’ve got some great advice for you when it comes to sales. Following are eight tips to consider when selling subscription-based services.

  9. Peer-to-Peer: Partnering Could Save Your Technicians' Time
    9/16/2013

    Business Solutions magazine recently interviewed Tim Brien, director of channel managed print services at OKI Data Americas, who information on how MSPs can handle servicing of multifunction peripherals and printers.

  10. How Selling Managed Print Services Protects Your Business
    9/16/2013

    This MSP’s (managed services provider’s) decision to become MPS-certified paid off when it landed a six-figure project with the Major League Baseball (MLB) Network.