ECM Magazine

  1. Verizon Data Breach Report: Everyone Is Vulnerable
    5/9/2014

    In an effort to gain further insight into the ever changing landscape of data breaches, Verizon has released a report, covering 50 global organizations, 1,367 data breaches, 95 countries and 63,437 security incidents in 2013. The report provides a month-by-month breakdown of breaches and security threats across the year.

  2. Channel Transitions West: CharTec CEO Says Don’t Sell — Get People To Buy
    5/5/2014

    That was one of the compelling questions Alex Rogers, CEO of ARRC Technology and CharTec, asked his audience at Channel Transitions West on April 29, in Santa Ana, CA, the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine.

  3. Channel Transitions West: Established MSPs Give Advice On Funding The Transition To Managed Services
    5/1/2014

    Practical advice on funding managed services was one of the topics the VAR/MSP Panel tackled at Channel Transitions West on April 29, the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine.

  4. The Critical Diversify Or Die: Move Into MPS
    4/21/2014

    This office supply company’s foray into managed print services (MPS) brought in a new, multimillion-dollar, recurring revenue stream that’s offsetting its shrinking office products business and positioned it for growth.

  5. Book Review: The Trusted Advisor
    4/7/2014

    Our industry — both reseller and vendor executives — would benefit if we all followed the principles outlined in The Trusted Advisor  by David Maister, Charles Green, and Robert Galford. Successful channel companies try to help their clients; mediocre companies are just pushing products.

  6. The ASCII Group Provides First Guide To Managed IT Services Sales Tax
    4/4/2014

    California responds with answers about charging state sales tax, and group is preparing guides for solutions providers in other states.

  7. Government IT News For VARs — March 12, 2014
    3/12/2014

    In the news, the proposed federal IT budget for 2015 totals a little less than 2014 — mostly related to the Defense Department’s requested tech budget. In other news, MeriTalk announces the “Fed RAMP OnRAMP” portal to help with the government transition to cloud computing, and the OTSP seeks comments from you on the impact of Big Data on privacy, the economy, and public policy.

  8. Convert Break-Fix Customers To Managed Services Through MPS
    2/13/2014

    Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.

  9. If You Don't Sell 3D Printers Now, You'll Hate Yourself Later
    1/24/2014

    Business Solutions magazine asked TJ Trojan, senior vice president of product management for SYNNEX Corporation, about opportunities to sell 3D printers, anticipated margins, and how to add 3D printers to your line card.

  10. Financing Options Your Customers Will Love
    1/17/2014

    Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.

Newsletter Signup
Get the latest channel trends, news, and insights