ECM Magazine

  1. Financing Options Your Customers Will Love
    1/17/2014

    Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.

  2. Education IT News For VARs — January 10, 2014
    1/10/2014

    In the news, Knewton and Cengage partner to enhance a platform with adaptive learning, schools are finding “assistive” uses for technology, and a new platform assesses and provides feedback on written assignments. 

  3. Baby Steps: Better Planning, New Priorities Inch Partners Toward Growth
    1/9/2014

    Channel partners are realizing a small but measurable uptick in growth and overall revenue fueled in part by an increase in prudent business planning, new research from The 2112 Group finds.

  4. How To Own A New Company In 2014: Rebrand
    12/13/2013

    In the final weeks of 2013, you might begin thinking about New Year’s resolutions. As you reflect on all the things that could use a fresh start in 2014, add one more to the list: your brand. Hayman Consulting Group provides information and advice.

  5. Peer-To-Peer: What VARS and MSPs Need To Know About Managed Print
    11/6/2013

    Bob Larsen, director of managed print services at RTC, offers some advice to VARs and MSPs who are considering adding the MPS to their portfolios.

  6. MSP Panel: As-a-Service Won’t Work With The Wrong People
    10/18/2013

    Changing your business model from break-fix to managed services means training your employees on a new way of doing business — and it may even mean hiring new employees. At Business Solutions magazine’s Channel Transitions Conference on October 7 in Philadelphia, the VAR/MSP panels shared their experiences making sure the right people, in the right positions, have the proper training and incentives to make the new business model work.

  7. Experienced MSPs Reveal How To Fund The Transition From Break-Fix
    10/15/2013

    Changing your business model from break-fix to managed services most likely includes potentially turbulent changes to your cash flow. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, a VAR/MSP panel discussed funding the transition to the new model and setting the right prices to establish a sufficient revenue stream.

  8. Channel Transitions Conference Takeaways, Via Twitter
    10/15/2013

    Business Solutions’ Channel Transitions VAR/MSP Executive Conference provided education and networking designed to help attendees learn how to best implement and manage the as-a-Service model. Attendees shared some of the takeaways via Twitter from the October 7 conference in Philadelphia.

  9. Break-Fix VARs Ask, MSPs Answer: As-a-Service Advice From The Pros
    10/11/2013

    Attendees at Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, had the opportunity to ask VAR/MSP panelists questions about making the transition to providing managed services. Here are some of the questions and answers.

  10. MSP Secrets For Overcoming Customer Objections
    10/11/2013

    VARs beginning to offer managed services can hear objections from their break-fix customers about the idea of a monthly bill. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, members of the VAR/MSP panels weighed in on how to respond to, “Why do I have to pay more?”

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.