ECM Magazine

  1. Convert Break-Fix Customers To Managed Services Through MPS

    Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.

  2. If You Don't Sell 3D Printers Now, You'll Hate Yourself Later

    Business Solutions magazine asked TJ Trojan, senior vice president of product management for SYNNEX Corporation, about opportunities to sell 3D printers, anticipated margins, and how to add 3D printers to your line card.

  3. Financing Options Your Customers Will Love

    Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.

  4. Education IT News For VARs — January 10, 2014

    In the news, Knewton and Cengage partner to enhance a platform with adaptive learning, schools are finding “assistive” uses for technology, and a new platform assesses and provides feedback on written assignments. 

  5. Baby Steps: Better Planning, New Priorities Inch Partners Toward Growth

    Channel partners are realizing a small but measurable uptick in growth and overall revenue fueled in part by an increase in prudent business planning, new research from The 2112 Group finds.

  6. How To Own A New Company In 2014: Rebrand

    In the final weeks of 2013, you might begin thinking about New Year’s resolutions. As you reflect on all the things that could use a fresh start in 2014, add one more to the list: your brand. Hayman Consulting Group provides information and advice.

  7. Peer-To-Peer: What VARS and MSPs Need To Know About Managed Print

    Bob Larsen, director of managed print services at RTC, offers some advice to VARs and MSPs who are considering adding the MPS to their portfolios.

  8. MSP Panel: As-a-Service Won’t Work With The Wrong People

    Changing your business model from break-fix to managed services means training your employees on a new way of doing business — and it may even mean hiring new employees. At Business Solutions magazine’s Channel Transitions Conference on October 7 in Philadelphia, the VAR/MSP panels shared their experiences making sure the right people, in the right positions, have the proper training and incentives to make the new business model work.

  9. Experienced MSPs Reveal How To Fund The Transition From Break-Fix

    Changing your business model from break-fix to managed services most likely includes potentially turbulent changes to your cash flow. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, a VAR/MSP panel discussed funding the transition to the new model and setting the right prices to establish a sufficient revenue stream.

  10. Channel Transitions Conference Takeaways, Via Twitter

    Business Solutions’ Channel Transitions VAR/MSP Executive Conference provided education and networking designed to help attendees learn how to best implement and manage the as-a-Service model. Attendees shared some of the takeaways via Twitter from the October 7 conference in Philadelphia.

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