ECM Articles

  1. What’s Your Plan For Sustained Growth?

    Well, it’s May (or soon to be depending on when you’re reading this), and the year is nearly half over. Late last year, I challenged readers to get out of their comfort zones by making some changes in 2015. How’s that going?

  2. 4 Mistakes To Avoid When Selling Healthcare IT

    Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.

  3. The Education IT Market Could Offer More Opportunity Than You Think

    Schools are buying solutions that help them control operational costs, comply with regulations, and evolve with the ways students consume information.

  4. Channel Consolidation: Big Trouble Or Business As Usual?

    We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.

  5. Create A Win-Win Managed Services Model

    Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.

  6. How Good Is The Managed Services Business? Damn Good.

    The results of Business Solutions’ latest survey of its managed services readers are in — and the data is compelling.

  7. Avoid The 3 Deadly SLA Pitfalls

    Your service level agreement (SLA) holds an important key to managing customers’ expectations and mitigating costly and unexpected surprises.

  8. Best Channel Vendors 2015

    How were the Best Channel Vendors survey and special report generated? For a seventh consecutive year, we relied on the wisdom and experience of Penn State University to help ensure the survey’s statistical accuracy. Back in 2009, Penn State agreed with our philosophy of conducting a Web-based survey (as opposed to a phone-solicitation survey) of our subscribers to capture significant data from our most active resellers. The technology categories were determined by the Business Solutions magazine (BSM) editorial staff.

  9. Best Channel Vendors 2015 - ECM Hardware, ECM Software, General Computing, Video Surveillance/Access Control, & VoIP

    Video surveillance and access control technologies continue to be great line-card additions for networking VARs looking for additional revenue streams. This year’s winners represent a good starting point for anyone interested in getting involved. Axis Communications and Honeywell are two well-known names in the physical security world, and Cisco’s enterprise networking experience is unquestionable.

  10. Capitalize On This Golden Age Of Technology Innovation

    Managed IT services are expected to grow at a CAGR (compound annual growth rate) well into the double digits.