ECM Articles

  1. Who Else Wants To Increase Profitability?
    6/18/2013

    Whew! What a month it’s been. Since I last wrote this column, I’ve done a bit of traveling, written a fair amount, had tons of phone calls, and done a lot of reading. Despite the variety of tasks, there was a common theme that presented itself. One that is directly related to you.

  2. The Road To Survival Is Challenging, But Profitable
    5/20/2013

    I’ve been writing for a while now about taking the important and necessary action of expanding your line card beyond the core technologies you currently sell. Never has there been a time when this was more important. Evaporating margins are one thing, while increased competition is another. In either case, many reading this article need to change their businesses to survive.

  3. How MPS Creates An MFP And Printer Sales Advantage
    11/13/2012

    By showing the value of managed print services (MPS), an imaging and information services provider wins a large MFP install with a similar MPS printer deal to follow.

  4. 4 Mistakes That Could Make You Look Dumb In 2013
    11/13/2012

    What an exciting time to be a VAR, integrator, or MSP! Sure, there are a lot of changes occurring — both from a technology and vertical-specific perspective — but the bottom line is that whoever is willing to adjust to the changes is going to reap the rewards. Following are some mistakes (or examples of not adjusting) that can threaten your business in 2013.

  5. Retail IT VARs: Your Key To Increased Profitability
    10/18/2012

    One of the challenges I often hear about from retail IT VARs regarding switching to a managed services model is coping with the way money flows into their company. Many of you are used to getting large lump sums of money for your work as opposed to the smaller steady stream associated with recurring revenue models. The large lump sum might help in the short term and actually be a necessity to keep your business afloat, but a steady stream can be the key to a more profitable and stable company if you make the transition. Keep that thought in mind for a minute.

  6. Can You Really Trust Apple To Protect Your Customers’ Data?
    9/14/2012

    I read an interesting story recently about how an editor at Gizmodo had his digital identity stolen. The hacker gained access to his Twitter account, his Gmail account, and — with the help of a simple Amazon account hack — his Apple account. After the security breach, the hacker deleted the victim’s Gmail account, posted messages on his Twitter account, and even went so far as to remotely wipe out his MacBook, which contained more than a year and a half of family photos that weren’t backed up anywhere else.

  7. Thrive As A POS VAR: Here’s How
    8/17/2012

    During last month’s RSPA RetailNOW 2012, one message was repeatedly hammered home by speakers and roundtable panelists: The world of retail technology is changing, and those who don’t change with it will be left behind.

  8. How To Overcome Cloud Security Objections In 5 Minutes
    7/18/2012

    IBM announced recently that it banned the use of DropBox for corporate use due to security concerns. Around the same time, it was also reported that presidential candidate Mitt Romney’s personal cloud storage account was hacked.

  9. The Truth About Retailers & PCI
    6/19/2012

    An occasional topic amongst editors at Jameson Publishing, the parent company of Business Solutions, is getting “too close” to a topic. More specifically, we ask — due to our perspective, number of people we interview, the successful nature of the people we interview, the amount of knowledge we have, etc.

  10. 7 Distributor Offerings You Can’t Neglect Any Longer
    6/19/2012

    Four value-added distributors share the most overlooked services you should be taking advantage of.

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