Featured Field Service Articles

  1. Field Service IT News For VARs — September 30, 2014
    9/30/2014

    This week’s news spotlights predictions the field service management market will grow through 2018 and a new website that provides information on technologies that contribute to increased efficiency for fleets.

  2. Field Service IT News For VARs — September 23, 2014
    9/23/2014

    In the news, M2M technologies have ROI in field service, the 2014 FLEET Learning Expo and Efficient Technology Symposium is taking place this week, and why VARs can expect delays from the Federal Motor Carrier Safety Administration (FMCSA) in the wake of Anne Ferro’s departure as the administrations head.

  3. Janam CEO Lerner Details New Mini-Tablet At VARTECH
    9/22/2014

    One of the more interesting products I saw last week at VARTECH, the annual conference hosted by value-added distributor BlueStar, was Janam’s XT1 Rugged Mini-Tablet. Company CEO and co-founder Harry Lerner discussed it during a wireless breakout session at the show, and then I met with him near the busy Janam booth on the CodeZone expo floor.

  4. Telematics Data Can Earn Insurance Discounts For Fleets
    9/17/2014

    Telematics is used by many fleets — now, according to a FleetOwner article, insurance companies are getting in on the telematics trend. They are offering customers lower prices on insurance premiums for safe-driving practices — practices determined through the use of telematics solutions, such as those that use GPS.

  5. Field Service IT News For VARs — September 16, 2014
    9/16/2014

    In the news, the development of autonomous haulage systems benefits the mining industry, determining the GPS tracking solution for your client, and how to measure the success of a private fleet.

  6. Business Advice: Exhibit "Technology Humility"
    9/15/2014

    It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he provided a handful of tips for solutions providers...

  7. New Solution Addresses Demand For Sales Rep-Centric Mobile App
    9/10/2014

    Mary Brittain-White, CEO of Retriever Communications, a provider of mobile field service automation, discusses the demand for rep-centric mobile applications for sales teams and Retriever Communication’s app designed to meet this demand.

  8. Field Service IT News For VARs — September 9, 2014
    9/9/2014

    This week in field service news looks at mergers and acquisitions that took place over the summer, as well as the fuel-saving benefits of idle-reduction technology and a prediction of fleet management system market growth.

  9. Field Service IT News For VARs — September 2, 2014
    9/2/2014

    In this week’s news is the outlook on trucking trends and how security plays an important role in field productivity. Also, an article reports taking photos while in the field can build customer trust and loyalty, and article discusses how enhancements to the Android OS will benefit your field service IT clients. 

  10. “The Drive to Thrive:” Are Federal Agencies Able To Meet Data Center Challenges?
    8/29/2014

    Study says 70 percent of agencies suffer significant downtime that interferes with workload.

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