Featured Field Service Articles

  1. Field Service IT News For VARs — November 19, 2014

    This week’s news includes an article on the cloud’s impact on the growth of field management solutions, the threat of information overload from an increasingly connected fleet, and Apple’s efforts to make inroads into the business IT market.

  2. Invest In Your Company By Planning For 2015

    December has always been one of my favorite times of the year. I’ve found it to be a very hectic month in some ways and a quiet one in others.

  3. What You Need To Know About 2G Network Sunsetting

    With carriers announcing plans to discontinue 2G service within the next few years, how should you and your customers with M2M (machine-to-machine) systems plan for this now?

  4. Field Service Survey: U.S. Customers Concerned With Having The Right Parts, Canadians, With Communication

    Americans and Canadians, while sharing the same continent, hold different opinions on what constitutes good customer service from a field service company. According to a Moneris Solutions Corporation survey, 80 percent of Americans respond they have received outstanding service from SMB field service companies, while 69 percent of Canadians respond the same way.

  5. FMCSA Publishes Notice To Collect Information For Electronic Logging Device Vendor Registration

    Although legislation to require electronic logging devices (ELDs) on interstate commercial trucks and buses is not final, the Federal Motor Carrier Safety Administration published a notice in the Federal Register on Oct. 28, 2014, announcing its plan to submit an Information Collection Request (ICR) to the Office of Management and Budget (OMB) for electronic logging device vendor registration.

  6. Field Service IT News For VARs — November 12, 2014

    In the news, a biotech company’s field service personnel use iPads to provide real-time information to the company from healthcare facilities. Also, QR codes on vehicles can provide information to first responders, and swipe cards can help keep track of elementary school students on school buses.

  7. Field Service IT News For VARs — November 5, 2014

    In this week’s news, businesses are using telematics to reduce their carbon footprints and service relationship management solutions to automate. Also, package shipping is expected to increase 8.8 percent this holiday season over last year.

  8. Field Service IT News For VARs -- October 29, 2014

    News includes how GPS is putting a stop to aggressive driving at work, how wearables impact the field of sports monitoring and performance, and some of the risks associated with the grey fleet.

  9. Field Service IT News For VARs — October 20, 2014

    In the news, articles tackle the topics of cybersecurity, how to help your clients sell more, and how creating a disruption in your market can give you the jump on the competition.

  10. Uber Provides A Lesson In Geofencing Fleets

    Recently, Uber tweaked its taxi app algorithm at LAX to include a geofencing function to keep Uber drivers from clogging the roads and parking structures at the airport.