Featured Field Service Articles

  1. Field Service Survey: U.S. Customers Concerned With Having The Right Parts, Canadians, With Communication

    Americans and Canadians, while sharing the same continent, hold different opinions on what constitutes good customer service from a field service company. According to a Moneris Solutions Corporation survey, 80 percent of Americans respond they have received outstanding service from SMB field service companies, while 69 percent of Canadians respond the same way.

  2. FMCSA Publishes Notice To Collect Information For Electronic Logging Device Vendor Registration

    Although legislation to require electronic logging devices (ELDs) on interstate commercial trucks and buses is not final, the Federal Motor Carrier Safety Administration published a notice in the Federal Register on Oct. 28, 2014, announcing its plan to submit an Information Collection Request (ICR) to the Office of Management and Budget (OMB) for electronic logging device vendor registration.

  3. Field Service IT News For VARs — November 12, 2014

    In the news, a biotech company’s field service personnel use iPads to provide real-time information to the company from healthcare facilities. Also, QR codes on vehicles can provide information to first responders, and swipe cards can help keep track of elementary school students on school buses.

  4. Field Service IT News For VARs — November 5, 2014

    In this week’s news, businesses are using telematics to reduce their carbon footprints and service relationship management solutions to automate. Also, package shipping is expected to increase 8.8 percent this holiday season over last year.

  5. Field Service IT News For VARs -- October 29, 2014

    News includes how GPS is putting a stop to aggressive driving at work, how wearables impact the field of sports monitoring and performance, and some of the risks associated with the grey fleet.

  6. Field Service IT News For VARs — October 20, 2014

    In the news, articles tackle the topics of cybersecurity, how to help your clients sell more, and how creating a disruption in your market can give you the jump on the competition.

  7. Uber Provides A Lesson In Geofencing Fleets

    Recently, Uber tweaked its taxi app algorithm at LAX to include a geofencing function to keep Uber drivers from clogging the roads and parking structures at the airport.

  8. Field Service IT News For VARs — September 30, 2014

    This week’s news spotlights predictions the field service management market will grow through 2018 and a new website that provides information on technologies that contribute to increased efficiency for fleets.

  9. Field Service IT News For VARs — September 23, 2014

    In the news, M2M technologies have ROI in field service, the 2014 FLEET Learning Expo and Efficient Technology Symposium is taking place this week, and why VARs can expect delays from the Federal Motor Carrier Safety Administration (FMCSA) in the wake of Anne Ferro’s departure as the administrations head.

  10. Janam CEO Lerner Details New Mini-Tablet At VARTECH

    One of the more interesting products I saw last week at VARTECH, the annual conference hosted by value-added distributor BlueStar, was Janam’s XT1 Rugged Mini-Tablet. Company CEO and co-founder Harry Lerner discussed it during a wireless breakout session at the show, and then I met with him near the busy Janam booth on the CodeZone expo floor.

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.