Featured HTG Peer Group Content

  1. 20 Great Books That Can Help Build Your IT Solutions Provider’s Leadership Team
    4/14/2015

    Building a leadership team is an ongoing challenge. Yet it is one of the single most important tasks an owner/entrepreneur must do. Fortunately, there are many great books that can help make the task a little simpler.

  2. 4 Tips For Improving Financial Reporting
    4/14/2015

    Accurate and timely financial reporting can be a valuable tool in managing any size business. A leadership team equipped with accurate financial data is empowered to make quicker, more informed decisions and effectively keep up with changing market conditions.

  3. 25 “Leadership Learnings” To Help You At The Helm Of Your IT Solutions Provider
    4/9/2015

    I am blessed to be able to spend a lot of time with leaders from all over the globe. Over the years, I’ve collected some observations about the disciplines and habits they live by. Here is a compilation of things I’ve observed and learned as I’ve watched these leaders do what they do.

  4. Ask Coach: How To Connect Better With People (In Particular Your IT Solutions Provider Staff)
    4/8/2015

    Q: How can I better connect with people (and in particular, my staff)? Coach: What do Maxwell Smart’s shoe phone and the movie My Big Fat Greek Wedding have in common? Both teach valuable lessons on effectively connecting with others.

  5. Top 10 Pieces Of Advice For A Growing MSP (If I Only Knew Then…)
    4/6/2015

    Building a managed services practice is a tedious and never ending process. I first got involved in building a managed service practice at HTS (Heartland Technology Solutions), back in 2005 when the topic became a focus for our HTG group. I sold HTS in 2012, but I still vividly recall the meeting in Madison, Wisconsin, when the group debated the idea of managed services — this concept of providing flat fee services for a monthly rate.

  6. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1
    3/30/2015

    I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background.  So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.

  7. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 2
    3/30/2015

    In the first part of this series, I shared some strategies around onboarding a salesperson into a new industry.  This article will focus on the second question of how to immerse a new hire in your company culture and expectations.

  8. How IT Solutions Providers Can Strategically Plan A Benefits Package
    3/30/2015

    All IT companies are facing a shortage of qualified workers, and this is especially true for SMB owners.  It seems as though the “big boys” have the competitive edge when it comes to compensation packages, perks, and benefits. In addition, the changes brought about via the Affordable Care Act have frustrated many employers, forcing them to reevaluate their benefit packages by dropping some benefits, adding additional benefits, or modifying the plans themselves.

  9. Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress
    3/24/2015

    I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

  10. IT Solutions Providers: Which Lake Are You In?
    3/24/2015

    When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

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