Featured HTG Peer Group Content

  1. What Effect Are M&As Having On The Channel?

    M&A is definitely the buzz in the channel today. Not only on the IT managed services provider (MSP)/solutions provider front, but also in the vendor/cloud provider area as well. Things are changing rapidly as companies acquire, merge, partner, or find any number of ways to combine forces. The landscape changes daily, and the discussion is about where the next deal will come from. 

  2. Ask Coach: How To Give Up Control Of Tasks In My IT Solutions Provider Business

    Q: How do I give up control of things I shouldn’t do anymore? Coach: It has been said the longest journey a man will ever take is the 18 inches from his head to his heart. I think this adage has some application to your question.

  3. Leading Your IT Solutions Provider Business To Stay On Budget

    The benefits of managing a business according to a sales plan and budget are proven and well documented. Companies that submit to this one basic discipline tend to execute better, improve speed in decision making and make better course corrections, all while adding more dollars to the bottom line.

  4. IT Solutions Providers: Remember It Takes An Orchestra To Sell

    As a salesperson have you ever considered what role that would be in another industry? I have always envisioned myself as the conductor of an elite orchestra. The conductor’s responsibility is to know the music, to know how each part of the score is supposed to compliment the other parts and instruments, to know the exact moment when they should play and how much energy they should have. It is also the conductor’s job to NOT play any of the instruments. He or she has a job, and the orchestra would fail if the conductor were to try to do too much.

  5. Principles Of Effectively Presenting Your Finances Well To Your Leadership Team

    How do you keep your leaders in the loop about the financials of the business? The importance of the leadership team of any business understanding the current financial state of affairs cannot be understated. As the year progresses and certainty of plans and budgets give way to the reality of actual performance, it is vital that leaders are kept abreast of current conditions on the ground.

  6. What SMBs Are Looking For From Their IT Solutions Providers

    I do coaching for one of our member’s sales executives. Their owner asked for some feedback on a blog we were reviewing. One of the sales executives replied with the following...

  7. MSP Sales Teams Are Not Just From IT Backgrounds Anymore

    I read an interesting interview by Jill Konrath of Brent Adamson, coauthor of “The Challenger Sale.” In the interview, Mr. Adamson talks about some of the research they have done around the point in the sale when the purchaser engages with the supplier.

  8. What To Consider When Planning Your Business Exit Strategy (Part II)

    In the first post of this series, I talked about the financial preparation required to maximize your outcome when you exit your business. Of course, that assumes you will sell or value the company at exit.

  9. Ask The Consultant: How To Have One-To-One Meetings That Matter To Your IT Solutions Provider Team

    In business, we often talk about mission, vision, and values to our teams and the importance of ongoing discussions and communications around those major themes. 

  10. Just Own It: Can Self-Leadership Work In Your IT Solutions Provider?

    In the ultimate move toward self-leadership in the workplace, Zappos (among others) recently announced they were eliminating managers in an effort to keep things less corporate.  In a movement called holacracy, teams are expected to know what needs to get done and do it, focusing on the relationships rather than the individual to meet objectives.