Featured SMB Articles
How To Provide Network Security To SMBs
Business Solutions interviewed Dave Martin, VP of marketing for Edgewater Networks, about selling security services to your SMB clients.
Is 2014 The Beginning Of The End?
Before you jump to the conclusion that this is a doom-and-gloom article, let me promise you it isn’t. It’s a story about opportunity. True, where there’s opportunity, there’s often the other side of the coin where weakness and threats lie. My goal, and that of Business Solutions, is to keep readers like you on the opportunity side of business. I want you profitable and thriving in 2014 and into 2015.
Why The AVG-Level Platforms Deal Is Good News For SMBs
AVG Technologies acquired remote monitoring and management (RMM) company LPI Level Platforms earlier this year, which brought together two companies with the goal of providing cloud-based tools to help manage small business customers.
Q&A: Benefits Of Mobility For Delivery And Distribution
Business Solutions magazine asked Brad Wall, director of mobility sales in North America for Datalogic, about mobility for delivery and distribution operations and about mobile device management.
Here’s How One VAR Trounces Its Competition
I recently had the privilege of interviewing Joe Amaral, owner of The Amaral Group, an IT products and services provider that earned the #92 spot on the prestigious Ingram Micro SMB 500 list of top-performing partners in 2012.
Looking To Grow Your Cloud Revenue? Don’t Pass On PaaS
Most VARs and systems integrators make their foray into the cloud by offering data backup, hosted Exchange, and/or selling SaaS (software as a service) offerings. After gaining a comfort level with the cloud, some service providers take the next step, which is building solutions in the cloud, a service that’s known as PaaS (platform as a service).
Autotask PSA (Professional Services Automation) Product Review
Autotask, which is a SaaS-based PSA, starts at $55 per user per month for its Essentials Edition, which is the version of its PSA used by most small business MSPs and/or those just getting started with managed services. For a higher monthly fee, the vendor bundles its most commonly purchased extensions and add-ons in its Premium edition and even has an Ultimate edition for MSPs requiring more customization, a development sandbox, and direct developer support.
2 Reasons Cybercriminals Love Your SMB Customers
According to Symantec's research, in 2010 approximately 286 million different types of malware were responsible for more than 3 billion total attacks on computer users.
The SMB Market: A $1 Trillion Secret You Can't Ignore
After covering the IT industry for 12+ years, it's rare that I'm surprised by news announcements, industry studies, or other IT events. That said, it does happen, and here's a recent example that I'd like to share. A study by analyst group Gartner projects the SMB market to surpass the $1 trillion mark in IT spending by 2015, representing 44% of the total IT spend worldwide. With so many hot vertical markets (e.g. banking and finance, education, government, healthcare, legal, and retail) out there, this one market accounts for nearly half of all the IT spending!
Backup And Disaster Recovery (BDR) Solutions Product Reviews - Testing Methodology
Prior to starting the BDR (backup and disaster recovery test), I had several calls with Eric Brown, CEO, and Kevin Danis, technical manager, Remote Technology Management (RTM). We discussed the criteria we wanted to use for the tests to ensure every product was tested fairly. One of the challenges we had to take into consideration was the fact that some of the BDR vendors, like Datto and Axcient, bundle their software with their hardware appliances. Other BDR vendors, such as StorageCraft and Asigra, are purely software based. Following are some details regarding the basic test methodology RTM followed.