Featured SMB Articles

  1. Why The AVG-Level Platforms Deal Is Good News For SMBs
    11/12/2013

    AVG Technologies acquired remote monitoring and management (RMM) company LPI Level Platforms earlier this year, which brought together two companies with the goal of providing cloud-based tools to help manage small business customers.

  2. Q&A: Benefits Of Mobility For Delivery And Distribution
    10/2/2013

    Business Solutions magazine asked Brad Wall, director of mobility sales in North America for Datalogic, about mobility for delivery and distribution operations and about mobile device management.

  3. Here’s How One VAR Trounces Its Competition
    8/30/2013

    I recently had the privilege of interviewing Joe Amaral, owner of The Amaral Group, an IT products and services provider that earned the #92 spot on the prestigious Ingram Micro SMB 500 list of top-performing partners in 2012.

  4. Looking To Grow Your Cloud Revenue? Don’t Pass On PaaS
    7/19/2013

    Most VARs and systems integrators make their foray into the cloud by offering data backup, hosted Exchange, and/or selling SaaS (software as a service) offerings.  After gaining a comfort level with the cloud, some service providers take the next step, which is building solutions in the cloud, a service that’s known as PaaS (platform as a service).

  5. Autotask PSA (Professional Services Automation) Product Review
    6/26/2013

    Autotask, which is a SaaS-based PSA, starts at $55 per user per month for its Essentials Edition, which is the version of its PSA used by most small business MSPs and/or those just getting started with managed services. For a higher monthly fee, the vendor bundles its most commonly purchased extensions and add-ons in its Premium edition and even has an Ultimate edition for MSPs requiring more customization, a development sandbox, and direct developer support.

  6. 2 Reasons Cybercriminals Love Your SMB Customers
    3/7/2013

    According to Symantec's research, in 2010 approximately 286 million different types of malware were responsible for more than 3 billion total attacks on computer users.

  7. The SMB Market: A $1 Trillion Secret You Can't Ignore
    3/6/2013

    After covering the IT industry for 12+ years, it's rare that I'm surprised by news announcements, industry studies, or other IT events. That said, it does happen, and here's a recent example that I'd like to share. A study by analyst group Gartner projects the SMB market to surpass the $1 trillion mark in IT spending by 2015, representing 44% of the total IT spend worldwide. With so many hot vertical markets (e.g. banking and finance, education, government, healthcare, legal, and retail) out there, this one market accounts for nearly half of all the IT spending!

  8. Backup And Disaster Recovery (BDR) Solutions Product Reviews - Testing Methodology
    2/21/2013

    Prior to starting the BDR (backup and disaster recovery test), I had several calls with Eric Brown, CEO,  and Kevin Danis, technical manager, Remote Technology Management (RTM). We discussed the criteria we wanted to use for the tests to ensure every product was tested fairly. One of the challenges we had to take into consideration was the fact that some of the BDR vendors, like Datto and Axcient, bundle their software with their hardware appliances. Other BDR vendors, such as StorageCraft and Asigra, are purely software based. Following are some details regarding the basic test methodology RTM followed.

  9. StorageCraft: Backup And Disaster Recovery (BDR) Solution Product Review
    2/21/2013

    The StorageCraft solution is a software solution only. The benefit of this is that there is no hardware that you have to purchase to get started. You can also control where you would like to replicate the data. You can choose to replicate the backups to a USB drive, your own data center (using StorageCraft software and an FTP client), or directly to one of their data centers.

  10. 3 Lies Enterprise Storage Vendors Like To Tell SMB Resellers
    1/31/2013

    Read about 3 lies enterprise storage vendors like to tell SMB resellers. This IT solutions provider’s experience with enterprise storage vendors taught his one thing; you can’t cram an enterprise storage solution into a small to midsize business.

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