Grocery & Convenience Store Premium Content

  1. Top 15 Free Software And Tools For Retailers
    8/28/2014

    The role of a retail VAR is changing. Retail VARs can no longer just sell and install POS hardware and sign up retailers for merchant services. Today’s VARs need to position themselves as the trusted IT consultant to their retailer clients.

  2. 3 Security Strategies Worth Considering Along With EMV, BYOD
    7/17/2014

    A spate of high-profile data breaches and the ongoing threats posed by antiquated magnetic stripe technology has created the need for transformation across the retail and financial sectors — including the upcoming adoption of Europay-MasterCard-Visa (EMV) global standard chip cards throughout the U.S.

  3. 5 Lies You Might Hear About Mobile POS
    7/8/2014

    Scott Holt, Vice President of ROAM, responds to concerns some merchants — and maybe even some VARs — have about mobile point of sale.

  4. Top 8 Benefits Of Mobility For Hospitality
    7/2/2014

    Mobility improves efficiencies of all tasks in all verticals — look at police cars all equipped with laptops nowadays and utility workers and package delivery services equipped with mobile PDA devices. But nowhere is it more useful than in restaurants.

  5. What’s Apple Up To In Payments?
    7/2/2014

    The POS (point of sale) and payments communities were hoping that Apple would provide some visibility into its strategy for mobile payments at its annual Worldwide Developers Conference (WWDC) held in early June in San Francisco.  However, Tim Cook’s and Craig Federighi’s keynotes made no direct mention to how Apple would pursue “payments” —  not even a reference to NFC technology.

  6. How Automated Scanning Can Improve The Customer Experience In High Volume Retailing
    6/30/2014

    If you are a fan of almost any sports team you have experienced periods where “your” team performed below expectations. Despite state-of-the-art training, new facilities, the best coaching, recruitment of top level talent, even new uniforms, the team makes rookie mistakes, doesn’t work together, and loses games they should be winning. In almost every case you can expect the coach to respond by saying something along the theme of, “We need to get back to fundamentals and do the little things that made us successful in the past.”

  7. Securing Stored Cardholder Data — Another Layer To The EMV Puzzle
    6/30/2014

    While recent data breaches in the U.S. have put the spotlight on EMV transactions and the how the U.S. is behind the rest of the world in payments security, there is a “second tier” of security that can be taken on top of implementing EMV. EMV is a viable and necessary weapon in the battle to protect consumers’ data — but there are other layers of security that can further protect consumers’ card information that should serve to mitigate the fallout from future breaches.

  8. Connecting Customer Relationships And Loyalty Programs
    6/27/2014

    Although statistics vary, one fact is clear: It costs at least six times more to acquire a new customer than it does to keep an existing customer. Fortunately, loyalty programs that link to a robust retail point of sale system are continuing to boost customer retention efforts. Banks, airlines, technology firms, manufacturers, and retailers use loyalty programs to not only attract new customers, but to retain the support of customers who have previously made a purchase with them. When it comes to retaining loyal customers, experts consider these programs a must.

  9. Why HCE Is Causing A Revolution In Mobile Payment Security
    6/26/2014

    Consumers remain concerned and confused about mobile payments, creating a barrier to large-scale adoption of the technology. They can hardly be blamed, as security breaches compromising financial, as well as other highly sensitive information, make headlines on a weekly basis. Without confidence in the technology’s ability to protect sensitive data, mobile payments will not experience widespread adoption.

  10. Three Things VARs Should Be Selling Today To Help Retailers Build Loyalty
    6/13/2014

    For your SMB customers, getting patrons in the door is top priority. Once they’re in, the focus shifts to increasing individual ticket sizes and providing excellent customer service to enhance customer loyalty. How can you as a VAR upsell services that map to this core business objective?

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