Grocery & Convenience Store Premium Content

  1. What IT Solutions Providers Need To Know About The U.S. Migration To EMV-Enabled Solutions
    4/28/2015

    Payment processing is an ever-evolving industry, and this year the U.S. is adopting the chip card standard, also known as EMV (Europay, MasterCard, Visa). EMV is a driving force in the global payments market today, providing the latest and most reliable data security standards.

  2. 3 Ways Payment Methods Can Make An Impact On Customer Experience
    4/21/2015

    It wasn’t that long ago when merchants would dictate the form of payment by simply asking, “cash or credit?” as you prepared to make a purchase. Many merchants wouldn’t even take checks because they took too long to process and would often “bounce” or be returned.

  3. PCI Compliance Is Just One Piece Of The Puzzle
    4/21/2015

    You don’t have to look far to find evidence supporting the necessity of a comprehensive and thorough cybersecurity system for your clients. From the infamous Sony hack to cybercriminals infiltrating Target’s network that absconded with personal information from some 110 million accounts, it’s clear that protecting customers’ data is something to be taken seriously.

  4. STS Profile: Customer Experience
    4/1/2015

    T­he experience of buying products and services from retail, grocery, or hospitality businesses has changed— both for the customer and certainly for the business. It used to be that the customer followed a predictable path, and other than with mail or phone orders, transactions occurred in store. Businesses were largely in control of the experience with advertising, store layout, product and pricing displays, and a limited selection of merchandise in inventory.

  5. 15 Reasons You Should Register For RetailNOW® 2015, Right Now
    4/1/2015

    RetailNOW brings together the thousands of people who make point of sale technology products with people that make those products come alive with amazing features and capabilities, along with the people who bring that technology to the marketplace.

  6. RetailNOW2015®: Show Floor Preview
    4/1/2015

    Given that it’s the only place where all the parts of the Point of Sale ecosystem come together, RetailNOW’s Show Floor can also be considered the industry’s crucible: a place where partnerships are formed and business grows. With the right mix of what’s happening now, and what’s to come next, show floor visitors in 2015 will surely be able to find the right mix that will get them ready for the future.

  7. RSPA’s President’s Note
    4/1/2015

    Boy, did we earn it this year! There is nothing like record-breaking cold temperatures and snow accumulations to make you really appreciate the more temperate spring weather that is upon us.

  8. Legally Speaking: Autorenewal — Are The Days Numbered?
    4/1/2015

    I just concluded a matter which may indicate a trend that will change the nature of the industry. Most maintenance, support, processing, and lease agreements contain automatic renewal clauses.

  9. 5 Ways To Create Amazing Customer Experiences
    3/23/2015

    We live in an “always on” world, where information is constantly at our fingertips and the expectation for immediate responses is the norm. When customers contact a business, they don’t want to wait on “hold” while an agent searches for answers. If customers don’t get the service they expect, they hang up or click over to the competition. According to Forrester, 90 percent of customer service decision makers believe that delivering good service is critical to their company’s success. That’s why customer experience management, now more than ever, is a top strategic priority.

  10. 4 Ways Retailers Can Leverage Big Data And Edge Analytics For Success
    3/18/2015

    Leading retailers are leveraging Big Data and edge analytics to improve customer experience and operational efficiency, while increasing sales. A tremendous volume of data can be generated every second in the retail industry, much of it from traditional sources such as transaction logs and inventory scans, as well as new sources of sensor data such as cameras in parking lots, sensors on shopping carts, beacons throughout the store, the retailer’s in-store Wi-Fi network, apps on consumers’ mobile phones and more.

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