Grocery & Convenience Store Premium Content

  1. Transformation Of A Traditional POS VAR
    9/22/2014

    For the first 25 years of  my career I sold POS systems for someone else, starting with mechanical cash registers, moving through all the evolutions of systems to the sophisticated PC-based systems we now see in most restaurants.

  2. The Impact Of Apple Pay On The Retail IT Channel And POS Resellers
    9/12/2014

    By now, everyone in the reseller community should be aware of Apple Pay, Apple’s new mobile payment system. With Apple Pay, the actual credit and debit card numbers are not stored on the device nor on Apple servers. Instead, device account numbers, a new NFC (near field communication) antenna design, touch ID, a dedicated chip called the Secure Element, and dynamic security codes are utilized to keep transactions secure and protect account information.  Apple has also assembled a line-up of the major payment networks, gateway providers, and high profile retailers to support Apple Pay out of the gate. Apple is hoping that its scale and reputation will be the catalyst to reenergize mobile payment adoption, which to date has been quite disappointing.

  3. Top 15 Free Software And Tools For Retailers
    8/28/2014

    The role of a retail VAR is changing. Retail VARs can no longer just sell and install POS hardware and sign up retailers for merchant services. Today’s VARs need to position themselves as the trusted IT consultant to their retailer clients.

  4. 3 Security Strategies Worth Considering Along With EMV, BYOD
    7/17/2014

    A spate of high-profile data breaches and the ongoing threats posed by antiquated magnetic stripe technology has created the need for transformation across the retail and financial sectors — including the upcoming adoption of Europay-MasterCard-Visa (EMV) global standard chip cards throughout the U.S.

  5. 5 Lies You Might Hear About Mobile POS
    7/8/2014

    Scott Holt, Vice President of ROAM, responds to concerns some merchants — and maybe even some VARs — have about mobile point of sale.

  6. Top 8 Benefits Of Mobility For Hospitality
    7/2/2014

    Mobility improves efficiencies of all tasks in all verticals — look at police cars all equipped with laptops nowadays and utility workers and package delivery services equipped with mobile PDA devices. But nowhere is it more useful than in restaurants.

  7. What’s Apple Up To In Payments?
    7/2/2014

    The POS (point of sale) and payments communities were hoping that Apple would provide some visibility into its strategy for mobile payments at its annual Worldwide Developers Conference (WWDC) held in early June in San Francisco.  However, Tim Cook’s and Craig Federighi’s keynotes made no direct mention to how Apple would pursue “payments” —  not even a reference to NFC technology.

  8. How Automated Scanning Can Improve The Customer Experience In High Volume Retailing
    6/30/2014

    If you are a fan of almost any sports team you have experienced periods where “your” team performed below expectations. Despite state-of-the-art training, new facilities, the best coaching, recruitment of top level talent, even new uniforms, the team makes rookie mistakes, doesn’t work together, and loses games they should be winning. In almost every case you can expect the coach to respond by saying something along the theme of, “We need to get back to fundamentals and do the little things that made us successful in the past.”

  9. Securing Stored Cardholder Data — Another Layer To The EMV Puzzle
    6/30/2014

    While recent data breaches in the U.S. have put the spotlight on EMV transactions and the how the U.S. is behind the rest of the world in payments security, there is a “second tier” of security that can be taken on top of implementing EMV. EMV is a viable and necessary weapon in the battle to protect consumers’ data — but there are other layers of security that can further protect consumers’ card information that should serve to mitigate the fallout from future breaches.

  10. Connecting Customer Relationships And Loyalty Programs
    6/27/2014

    Although statistics vary, one fact is clear: It costs at least six times more to acquire a new customer than it does to keep an existing customer. Fortunately, loyalty programs that link to a robust retail point of sale system are continuing to boost customer retention efforts. Banks, airlines, technology firms, manufacturers, and retailers use loyalty programs to not only attract new customers, but to retain the support of customers who have previously made a purchase with them. When it comes to retaining loyal customers, experts consider these programs a must.

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