Grocery & Convenience Store Premium Content

  1. What’s Apple Up To In Payments?
    7/2/2014

    The POS (point of sale) and payments communities were hoping that Apple would provide some visibility into its strategy for mobile payments at its annual Worldwide Developers Conference (WWDC) held in early June in San Francisco.  However, Tim Cook’s and Craig Federighi’s keynotes made no direct mention to how Apple would pursue “payments” —  not even a reference to NFC technology.

  2. How Automated Scanning Can Improve The Customer Experience In High Volume Retailing
    6/30/2014

    If you are a fan of almost any sports team you have experienced periods where “your” team performed below expectations. Despite state-of-the-art training, new facilities, the best coaching, recruitment of top level talent, even new uniforms, the team makes rookie mistakes, doesn’t work together, and loses games they should be winning. In almost every case you can expect the coach to respond by saying something along the theme of, “We need to get back to fundamentals and do the little things that made us successful in the past.”

  3. Securing Stored Cardholder Data — Another Layer To The EMV Puzzle
    6/30/2014

    While recent data breaches in the U.S. have put the spotlight on EMV transactions and the how the U.S. is behind the rest of the world in payments security, there is a “second tier” of security that can be taken on top of implementing EMV. EMV is a viable and necessary weapon in the battle to protect consumers’ data — but there are other layers of security that can further protect consumers’ card information that should serve to mitigate the fallout from future breaches.

  4. Connecting Customer Relationships And Loyalty Programs
    6/27/2014

    Although statistics vary, one fact is clear: It costs at least six times more to acquire a new customer than it does to keep an existing customer. Fortunately, loyalty programs that link to a robust retail point of sale system are continuing to boost customer retention efforts. Banks, airlines, technology firms, manufacturers, and retailers use loyalty programs to not only attract new customers, but to retain the support of customers who have previously made a purchase with them. When it comes to retaining loyal customers, experts consider these programs a must.

  5. Why HCE Is Causing A Revolution In Mobile Payment Security
    6/26/2014

    Consumers remain concerned and confused about mobile payments, creating a barrier to large-scale adoption of the technology. They can hardly be blamed, as security breaches compromising financial, as well as other highly sensitive information, make headlines on a weekly basis. Without confidence in the technology’s ability to protect sensitive data, mobile payments will not experience widespread adoption.

  6. Three Things VARs Should Be Selling Today To Help Retailers Build Loyalty
    6/13/2014

    For your SMB customers, getting patrons in the door is top priority. Once they’re in, the focus shifts to increasing individual ticket sizes and providing excellent customer service to enhance customer loyalty. How can you as a VAR upsell services that map to this core business objective?

  7. 4 Considerations For Developing Your EMV Transition Strategy
    6/3/2014

    As VARs and ISVs work with their clients on solutions to transition to systems ready for EMV — a global standard for authenticating debit and credit card transactions — there are four important things to consider

  8. What Are The Critical EMV Steps For SMB Merchants?
    5/13/2014

    EMV is the acronym for Europay, MasterCard, and Visa, who collaborated on the creation of a standard and framework to utilize Smart Card technology for payments. EMV is now administered by EMVCo, which is responsible for managing and updating the specifications to keep pace with payments technology. Smart cards contain, computer micro-chips imbedded in the card, allowing for increased card security and additional functionality. 

  9. The Top 5 Alternative Payment Methods VARs Should Keep An Eye On
    5/9/2014

    Which solutions should VARs recommend to their customers? What benefits does each provide? While some new payment options hold definitive value for businesses today, others merit a wait-and-see approach. Russ Harty of Merchant Warehouse provides a breakdown the top five alternative payment methods that VARs should keep an eye on now.

  10. Lessons Learned From The Latest Data Breaches
    4/2/2014

    The recent highly publicized data breaches at prominent retailers, smack in the midst of the holiday shopping season, teaches the lesson that building a cyber moat around the enterprise is not enough. The data itself needs to be secured, adding a potent layer of security that will defeat most attempts to monetize stolen data.

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