Featured Hospitality Articles

  1. Hospitality And Restaurant IT News For VARs — July 24, 2014
    7/24/2014

    In the news, responsive web design has ROI for your hotel clients. Also, a new solution links social media to make reputation-aware hotel pricing decisions.

  2. Consumer Confidence In Privacy Online Is Decreasing
    7/16/2014

    The TRUSTe 2014 Consumer Confidence Privacy Report reveals that consumer trust is falling as technological advances bring along with them new privacy implications. The TRUSTe 2014 U.S. Consumer Confidence Privacy Report provides a comprehensive analysis of current consumer opinions about online privacy across the U.S. The study was conducted by Harris Interactive, on behalf of TRUSTe, with more than 2,000 U.S. Internet users, from December 11 to 13, 2013.     

  3. Point Of Sale And Payment Processing News From June 2014
    7/16/2014

    Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, PAR announces a tablet solution for hospitality, Vantiv released an EMV testing platform, and Adelo Touch now supports Star Micronics mobile products.  Also, Global Payments introduces a full acquiring program for American Express, Powa POS presents a tablet POS solution, and iPayment partners with VeriFone to offer a tablet POS solution.

  4. Restaurant And Hospitality IT News For VARs — July 16, 2014
    7/16/2014

    In the news this week, vending machines are going gourmet, offering upscale items in unexpected places, while more and more restaurateurs are adopting technology to boost their customer satisfaction ratings.  Also, new software helps double online apartment bookings for SACO, and hotel brands are finding that they need to readjust their methods of responding to customer service needs. 

  5. Will Biometrics’ Fingerprints Be All Over Payment?
    7/11/2014

    PayPal recently announced it is extending support for fingerprint authentication to the Samsung Galaxy Tab S. In a blog post, Matt Gromada, director of global product launch for PayPal, states like the company’s app for the Galaxy S5, Tab S users can use their fingerprint to log in and pay for transactions with merchants that accept PayPal.

  6. Restaurant And Hospitality IT News For VARs — July 9, 2014
    7/9/2014

    This week, millennials have raised the bar in terms of their expectations from digital menu boards, pressing operators to meet their needs, but it can have positive consequences for owners as well. A recent hackathon also sought to find new solutions to some pressing operator challenges, and restaurant owners now can leverage all of that in-restaurant experience data to help steer business decisions and improve revenue flow.

  7. Creating Loyalty Program Solutions That Really Benefit Your Customers
    7/9/2014

    Despite the growing popularity of loyalty programs, a study shows they yield little benefit to the companies that offer them. As noted in Business Insider, a recent McKinsey study suggests that in general, loyalty programs do not add marked value —  and may in fact destroy value for program owners.

  8. How To Help Your Merchant Clients Build Customer Databases With mPOS
    7/3/2014

    Craig Tieken, vice president of product for TransFirst, tells how to enable your merchant client to  build a customer database with data collected through mobile point of sale (mPOS), how to enable them to collect data, and some of the metrics your client can track.

  9. NRF Study Shows Change In Organized Retail Crime Concerns
    7/2/2014

    Organized retail crime (ORC) isn’t just a brick-and-mortar issue anymore. Nearly half of respondents say their online operations are affected by ORC, a study released last month reports.

  10. Restaurant And Hospitality IT News For VARs — July 2, 2014
    7/2/2014

    A new report shows that distributed-denial-of-service (DDoS) attacks rose in Q1 of 2014.  Also, table turnover can be increased by up to 10 minutes per table using a new checkout app. A new display technology is also driving up average checks for Sonic, and technology can have an important impact on customer loyalty.

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