Featured Hospitality Articles
From RSPA INSPIRE: Change Now To Become A Next Generation Partner
Arlin Sorensen, the founder and CEO of the channel-focused HTG Peer Groups, gave a keynote presentation at the INSPIRE Thought Leadership Summit, hosted by the RSPA (Retail Solutions Providers Association) Feb. 2-5 at the Gran Melia Golf Resort outside San Juan, Puerto Rico.
Harbortouch Highlights What Restaurants Want From POS
Business Solutions asked Jared Isaacman, CEO of Harbortouch, about point of sale (POS) systems for hospitality, which features are in demand from restaurant owners — and from customers — and how resellers can help restaurants get the most out of their systems.
Restaurant And Hospitality IT News For VARs — January 27, 2014
In the news, the National Restaurant Association (NRA) is predicting industry sales to reach $683 billion in 2014. Also, NRA includes in its 2014 Industry Forecast that restaurant customers are looking to engage more with restaurants via smartphone or tablet.
How The Target Credit Card Breach Could Have Been Avoided
By now, you’ve probably heard about the credit card data breach that occurred at Target and other retail chains over the holidays. While Target hasn’t released all the details of what happened, malware was supposedly involved and many believe the culprit was a nasty bit of software known as BlackPOS. Some are also speculating that malware similar to BlackPOS, called Reedum, was to blame.
Regardless of the questions being asked, let’s be clear about one thing: the Target breach could have been prevented and the data of your customers can be made safe. Today. With no chip-and-PIN or EMV.
Are Retail VARs Missing The Customer Experience Bandwagon?
BSM's Jim Roddy reports two trends from Retail’s BIG Show, hosted by the NRF in New York City last week: one, the top issue retailers care about today is enhancing the customer experience, and two, channel executives told me they believe more than 90 percent of retail resellers aren’t helping their clients enhance the customer experience.
Restaurant And Hospitality IT News For VARs — January 20, 2014
In the news, the number of mobile wallet users is expected to grow to 113 million by 2017, and a survey finds that mobile technology is driving advances in payments technology.
Point Of Sale And Payment Processing News From December 2013
Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, Lavu iPad POS introduces pizza ordering tools, StrandVision enhances its digital signage service, Seiko launches a new receipt printer, Harbortouch adds new functionality, CUSTOM presents a tablet POS solution, APG Cash Drawer adds the Stratis Tablet Holder, and iTesso teams with Merchant Link.
Restaurant And Hospitality IT News For VARs — January 13, 2014
In the news this weeks, analysts predict 2014 will see more tabletop tablets, more hotels taking a multichannel approach, and more hotel lobby “digital concierge” kiosks.
It's Time To Respect The 'Free' POS Model
As we wrap up our February issue, which includes a feature article on a NYC-based VAR doing quite well selling Harbortouch, I thought about how many resellers we've spoken with in the past couple years who've embraced the Harbortouch model of "free" POS. The booing still exists, primarily from companies in the channel that made their livings off of high margin sales, but I hear a lot more cheering than anything else nowadays.
4 Mobile POS Mistakes To Avoid
Bill Breed, sales manager at High Meadow Business Solutions, provides a list of common mistakes resellers make when providing mobile POS systems to their customers.