Featured Hospitality Articles

  1. Restaurant And Hospitality IT News For VARs — July 16, 2014
    7/16/2014

    In the news this week, vending machines are going gourmet, offering upscale items in unexpected places, while more and more restaurateurs are adopting technology to boost their customer satisfaction ratings.  Also, new software helps double online apartment bookings for SACO, and hotel brands are finding that they need to readjust their methods of responding to customer service needs. 

  2. Will Biometrics’ Fingerprints Be All Over Payment?
    7/11/2014

    PayPal recently announced it is extending support for fingerprint authentication to the Samsung Galaxy Tab S. In a blog post, Matt Gromada, director of global product launch for PayPal, states like the company’s app for the Galaxy S5, Tab S users can use their fingerprint to log in and pay for transactions with merchants that accept PayPal.

  3. Restaurant And Hospitality IT News For VARs — July 9, 2014
    7/9/2014

    This week, millennials have raised the bar in terms of their expectations from digital menu boards, pressing operators to meet their needs, but it can have positive consequences for owners as well. A recent hackathon also sought to find new solutions to some pressing operator challenges, and restaurant owners now can leverage all of that in-restaurant experience data to help steer business decisions and improve revenue flow.

  4. Creating Loyalty Program Solutions That Really Benefit Your Customers
    7/9/2014

    Despite the growing popularity of loyalty programs, a study shows they yield little benefit to the companies that offer them. As noted in Business Insider, a recent McKinsey study suggests that in general, loyalty programs do not add marked value —  and may in fact destroy value for program owners.

  5. How To Help Your Merchant Clients Build Customer Databases With mPOS
    7/3/2014

    Craig Tieken, vice president of product for TransFirst, tells how to enable your merchant client to  build a customer database with data collected through mobile point of sale (mPOS), how to enable them to collect data, and some of the metrics your client can track.

  6. NRF Study Shows Change In Organized Retail Crime Concerns
    7/2/2014

    Organized retail crime (ORC) isn’t just a brick-and-mortar issue anymore. Nearly half of respondents say their online operations are affected by ORC, a study released last month reports.

  7. Restaurant And Hospitality IT News For VARs — July 2, 2014
    7/2/2014

    A new report shows that distributed-denial-of-service (DDoS) attacks rose in Q1 of 2014.  Also, table turnover can be increased by up to 10 minutes per table using a new checkout app. A new display technology is also driving up average checks for Sonic, and technology can have an important impact on customer loyalty.

  8. Take A Look At The Mobile POS Big Picture
    6/27/2014

    Mobile point of sale (mPOS) continues to gain popularity, a trend that is a result of retailer efforts to drive sales through a more flexible merchant-customer transaction process. Mobile POS brings the transaction to customers, allowing them to make buying decisions at their own pace. The technology also reduces the need to queue up customers to check-out at a specific counter.

  9. Restaurant And Hospitality IT News For VARs — June 25, 2014
    6/25/2014

    In the news this week, cybercriminals make a ransom demand for data stolen from Domino’s Pizza. Also in the news, a study shows limited-service restaurants will need technology to compete.

  10. Study: Poor Performance Will Result In Loss Of App Users
    6/23/2014

    Nearly 90 percent of people stop using apps due to poor performance, an AppDynamics App Attention Span Study reports. The research, conducted earlier this month, shows users’ attention spans shorten for poorly performing apps — an important discovery for businesses that rely on website or mobile apps.

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