Featured Hospitality Articles

  1. Dennis Snow To Give Keynote at 2014 RSPA RetailNOW
    7/31/2014

    At this year’s Retail Solutions Providers Association (RSPA) RetailNOW , August 3-6 in Orlando, FL, Dennis Snow will be the keynote speaker during the first day of events. Snow, president of Snow and Associates, consults with organizations around the world about their specific customer service goals. His speech will detail creating a world-class service organization, something he mastered during his 20 years working with the Walt Disney World Company.

  2. What VARs Need To Know About The Migration To EMV
    7/30/2014

    According to Creditcall’s new white paper, “The ultimate EMV cheat sheet: Everything ISVs, Integrators and VARs need to know to migrate to EMV,” the recent, highly publicized Target data breach has raised awareness among both consumers and merchants regarding the security vulnerabilities of magnetic stripe cards — and many called for change.

  3. Hospitality And Restaurant IT News For VARs — July 30, 2014
    7/30/2014

    In the news, Disney World provides some insight into the future of mobile payment technology, while Congress is taking steps to reauthorize Brand USA. Also, the National Restaurant Association reports restaurant sales had a slight decline in June.

  4. Hospitality And Restaurant IT News For VARs — July 24, 2014
    7/24/2014

    In the news, responsive web design has ROI for your hotel clients. Also, a new solution links social media to make reputation-aware hotel pricing decisions.

  5. Consumer Confidence In Privacy Online Is Decreasing
    7/16/2014

    The TRUSTe 2014 Consumer Confidence Privacy Report reveals that consumer trust is falling as technological advances bring along with them new privacy implications. The TRUSTe 2014 U.S. Consumer Confidence Privacy Report provides a comprehensive analysis of current consumer opinions about online privacy across the U.S. The study was conducted by Harris Interactive, on behalf of TRUSTe, with more than 2,000 U.S. Internet users, from December 11 to 13, 2013.     

  6. Point Of Sale And Payment Processing News From June 2014
    7/16/2014

    Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, PAR announces a tablet solution for hospitality, Vantiv released an EMV testing platform, and Adelo Touch now supports Star Micronics mobile products.  Also, Global Payments introduces a full acquiring program for American Express, Powa POS presents a tablet POS solution, and iPayment partners with VeriFone to offer a tablet POS solution.

  7. Restaurant And Hospitality IT News For VARs — July 16, 2014
    7/16/2014

    In the news this week, vending machines are going gourmet, offering upscale items in unexpected places, while more and more restaurateurs are adopting technology to boost their customer satisfaction ratings.  Also, new software helps double online apartment bookings for SACO, and hotel brands are finding that they need to readjust their methods of responding to customer service needs. 

  8. Will Biometrics’ Fingerprints Be All Over Payment?
    7/11/2014

    PayPal recently announced it is extending support for fingerprint authentication to the Samsung Galaxy Tab S. In a blog post, Matt Gromada, director of global product launch for PayPal, states like the company’s app for the Galaxy S5, Tab S users can use their fingerprint to log in and pay for transactions with merchants that accept PayPal.

  9. Restaurant And Hospitality IT News For VARs — July 9, 2014
    7/9/2014

    This week, millennials have raised the bar in terms of their expectations from digital menu boards, pressing operators to meet their needs, but it can have positive consequences for owners as well. A recent hackathon also sought to find new solutions to some pressing operator challenges, and restaurant owners now can leverage all of that in-restaurant experience data to help steer business decisions and improve revenue flow.

  10. Creating Loyalty Program Solutions That Really Benefit Your Customers
    7/9/2014

    Despite the growing popularity of loyalty programs, a study shows they yield little benefit to the companies that offer them. As noted in Business Insider, a recent McKinsey study suggests that in general, loyalty programs do not add marked value —  and may in fact destroy value for program owners.

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