Featured Hospitality Articles

  1. Addressing Headcount In Managed Services

    VARs looking to make the transition to managed services need to overcome some hurdles. We’ve been writing about them for a while now. Cash flow, training, a different sales methodology, selecting the right automation tools, etc. Another hurdle is running an efficient business. With that in mind, here’s a tough pill for many to swallow: Many VARs who have historically been project-/break-fix-based probably have a headcount issue.

  2. Why Retail VARs Should Consider Tablet POS Hardware With Universal OS Support

    If you are grappling with the decision of which operating system your tablet point of sale (POS) hardware should support, Paul Rasori, EVP, product and marketing, for Powa Technologies, says the answer could be: Don’t limit yourself to one. In this exclusive interview with Business Solutions, Rasori explains the importance of universal support for iOS, Android, and Windows to you and your merchant IT clients — now and in the future.

  3. RetailNOW 2015 Sneak Peek: Time-Tested Rules For Hiring & Retaining Salespeople

    I can’t promise the channel executives who attend my RSPA RetailNOW 2015 presentation — titled “8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)” — will achieve perfection in their sales team-building activities. Even Hall of Fame hiring managers don’t bat 1.000, especially in sales.

  4. RetailNOW 2015 To Feature KLA Group’s Kendra Lee In Sales Training Sessions

    RetailNOW 2015, the Retail Solution Providers Association (RSPA) trade show event for the retail technology and point of sale industry, has announced Kendra Lee, founder and president of KLA Group will be leading sales training sessions on Wednesday, August 5.

  5. RSPA Announces RetailNOW 2015 W2W, Canadian, And Entrepreneur Community Events

    RetailNOW 2015, the Retail Solution Providers Association (RSPA) trade show event for the retail technology and point of sale industry, announced three events hosted by the association’s Canadian, W2W, and Entrepreneur Communities.

  6. 3 Lessons I Learned From A Harbortouch VAR

    I recently had a conversation with a retail and restaurant IT reseller. This VAR used to be a salesperson for one of the largest VARs in the United States. He would often have million dollar years as far as sales were concerned. His pay was good, but he wanted more. He left to start his own business.

  7. Point Of Sale, Payment Processing And Data Collection News From June 2015

    Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, TSYS and PAX Technology launch a semi-integrated solution, NCC offers an EMV-enabled interface with Reflection POS, Zebra introduces a managed services platform and new support services, and ScanSource collaborates with Star Micronics. In other news, Pivotal Payments launches a point-to-point encryption solution, Datacap releases an EVM toolkit for ISVs, Auto-Star announced PA-DSS 3.0 certification, and Janam releases a new handheld RFID reader.

  8. 5 Ways To Help Your SMB Customers See Past The Cost Of EMV Solutions

    As of October 1, liability for fraudulent payment card transactions shifts from card issuers to acquirers or merchants, with the least EMV-compliant party responsible for covering the amount of the transaction. And while many SMB merchants are researching what the shift would entail, many are still concerned about the costs involved.

  9. How Adding Digital Signage Increases Opportunities For VARs

    While digital signage may be prominent in areas like New York’s Times Square, it’s also used in markets and niches including education, hospitality, shopping malls and retail stores, hospitals, gyms and spas, houses of worship, and financial institutions. 

  10. What The Status Of EMV And Payment Fraud Probably Will Be On October 2

    There are about three months until the liability for fraudulent payment card transactions will shift from issuing banks to the party with technology least compliant with EMV. As an IT solutions provider working with merchants, you are probably helping your clients transition to the new technology or maybe, still, even just explaining what it is. EMV payment technology uses chip cards that create a unique transaction code, hindering criminals from duplicating payment cards from stolen data. You are probably aware there is a lot of misinformation circulating that could be contributing to some confusion regarding EMV.