Featured Hospitality Articles

  1. Mobile Presence Technologies Can Benefit Your QSR Clients

    Every day, millions of Americans across the nation visit Quick Service Restaurants (QSRs). Some find their food ready just moments after they arrive at the restaurant —thanks to advances in mobile technologies.

  2. Get The Answers To All Your Nagging Retail IT Questions

    June is just around the corner and summer will quickly be upon us. While August - and RSPA RetailNOW - might feel far away, the reality is that it will be here before you know it. It's with that in mind that I wanted to get to you now about this great event and plant some seeds. It's self-reflection time.

  3. Restaurant And Hospitality IT News For VARs — May 28, 2014

    In the news this week, experts explain why not to pattern your client’s app after Starbucks and why to carefully consider how consumers react with each screen in a multi-screen marketing approach. Also, reports show the global foodservice industry saw an increase in sales over 2013, and the National Restaurant Association is projecting about a half-million jobs added to the industry this summer.

  4. Restaurant And Hospitality IT News For VARs — May 23, 2014

    In the news, articles look at the IoT as a possible future of payment, as well as a bitcoin-compatible booking engine for hotels, and a new Square ordering app.

  5. What The POS Channel Can Learn From The Vantiv-Mercury Deal

    The recent news of the Vantiv-Mercury deal will keep the POS and payments channels buzzing for some time. It’s got us talking here at our office about all the implications. One of my colleagues asked the rhetorical question, “Do our retail and restaurant IT VAR subscribers realize how important they are to the payments industry?” Great question.  Do you?

    Plain old payment processing isn’t enough to get a seat at the payments table any more. The various players in the payment’s ecosystem have price-competed to the point where there now has to be "value-add" as part of a payments solution. That’s where you come in.

  6. Point Of Sale And Payment Processing News From April 2014

    Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, VeriFone announces its first handheld EMV-capable payment terminal and announces a new partnership with First Data. Also, Merchant Warehouse partners with TabbedOut, Merchant Link provides point-to-point encryption to MICROS Clients, and Star releases a new, white, color option on select printers.

  7. Reactions To The Vantiv-Mercury Deal

    In the wake of yesterday’s big payments/POS news, I sought reactions from a handful of retail IT VARs, ISVs, and vendors -- including Vantiv and Mercury. I don't want this article to imply that this deal is good or bad for the channel. The reality is that it's too soon to know for sure and details still need to shake out. That said, the following reactions are real and valid at this point in time.  “I think it can potentially give the channel a competitive benefit due to Vantiv’s aggressive pricing policies and generally greater scale," says Will Atkinson, president of CAP Software. "I hope that it gives us a bigger, better funded partner, making us and our resellers more competitive against the other bigger players like First Data and Heartland."

  8. Thoughts On The Vantiv-Mercury Deal

    The Vantiv investor call on the topic of the Mercury acquisition just ended and I'm staring at a page full of notes. Before I head home for the day, I thought I'd share some of them, as well as my thoughts. On the call was Charles Drucker, President and CEO of Vantiv; Matt Taylor, CEO of Mercury; and Mark Heimbouch, CFO of Vantiv. Lots of talk about Mercury's technology and partner base, but nothing about the people at Mercury who own the dealer and ISV relationships. At the same time, there was a lot of talk about how Vantiv brings scale to Mercury. If the goal is to grow the integrated payments space, I hope Vantiv leans on Mercury big time for its people and relationships. 

  9. Restaurant And Hospitality News For VARs — May 8, 2014

    New this week, Disney has incorporated RFID technology into their new “Magic Bands,” allowing all sorts of personal information to be downloaded directly to a visitor’s wrist to improve their overall park experience. Also, Einstein Noah has transformed its service management within IT, and throughout the company with a new cloud solution that enables them to automate key processes and speed service request fulfillment.

  10. Hospitality IT News For VARs — May 1, 2014

    In hospitality IT news this week, PayPal is piloting a beacon-enabled payment system using wearable technology. And tiered Wi-Fi is emerging as the new industry model for hotels as they compete for guests and try to manage costs. A third article demonstrates the need to make your customers' hotel websites responsive to Google to help boost SEO ratings. Also, Dominos has jumped onto the iPad app bandwagon with its new ordering app that includes a more realistic pizza builder.   

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