Managed Services Articles

  1. Google Drive, Facebook, LinkedIn Named Most Useful Apps For SMBs
    8/22/2016

    Business owners were asked to rank the top tech tools for 2016 in a new poll. By Christine Kern, contributing writer

  2. Researchers Developing Anti-Tracking Computer Program To Stop Hackers
    8/15/2016

    Browser study looks to use browsing habits to help combat cybercrime. By Christine Kern, contributing writer

  3. How To Create A Data-Driven Workplace
    8/15/2016

    With the potential offered by the use of Big Data analytics, it only stands to reason organizations will want to utilize Big Data more and more within the workplace. Big Data can not only help a business be more successful with customers, it can improve what happens internally as well. By Rick Delgado, contributing writer

  4. IT Maturity, Outsourced Services Help IT Groups Grow Revenue
    8/5/2016

    New Kaseya study examines IT best practices to drive success. By Christine Kern, contributing writer

  5. Do You Know Your Customer’s Internal Trigger?
    8/3/2016

    Using the Hook Model, you can create customer habits which could lead to supercharged growth, higher customer lifetime value, and increased defensibility against competitors who prey on your customers.

  6. CompTIA’s Vision Of The Future
    8/3/2016

    What does CompTIA CEO and president Todd Thibodeaux think needs to happen to make sure the future of the industry remains bright? Hint —you may not be able to get a certain Whitney Houston song out of your head when you find out.

  7. ASCII IT SMB Success Summit 2016 To Feature Speaker Ken Feinberg
    8/3/2016

    Session addresses the worth of individual lives for business decision-makers. By Christine Kern, contributing writer

  8. mHealth Tools Help Cut $8K In Annual Medical Costs For Heart Failure Patients
    8/2/2016

    A Pennsylvania study of a year-long RPM pilot resulted in $8,000 per-patient annual savings in medical costs for heart failure patients and a one-third reduction in hospitalizations. By Megan Williams, contributing writer

  9. Morphing Enfal Malware Remains Dangerous
    8/1/2016

    New report finds that Enfal is still evolving with a new API name obfuscation technique By Christine Kern, contributing writer

  10. Managed Services News
    7/26/2016

    If you deliver IT services, there’s a strong chance that you’ve used TeamViewer to gain remote access to your customers’ machines. The company has seen the value in working closer with the MSP community, so it’s made some recent appointments and announcements to that end. More specifically, TeamViewer recently appointed Konstantin Ebert as director of channels. In his new role as director of channels, Ebert will be responsible for establishing and building the channel ecosystem for TeamViewer, while also leveraging partnerships and devising different business models. Ebert joins TeamViewer with 15 years of sales experience with companies such as T-Systems, Fujitsu, and most recently, NetApp. Expect future announcements regarding a new channel partner program.