Managed Services Articles

  1. AGMA Says Tech Companies Need To Protect Digital IP

    Digital intellectual property (IP) surrounds us every day, in music, movies, mobile phones and more. It the most rapidly growing segment of the economy and the question of how to protect it is garnering a great deal of attention. According to the FBI, IP theft costs U.S. businesses billions of dollars a year, and also results in lost jobs and tax revenues.

  2. AVG Lists 6 Must-Haves For An Outsourced NOC + Help Desk

    An optimally functioning NOC (network operations center) and help desk  can help managed services providers (MSPs) meet service level agreements (SLAs) and take on larger contracts without adding technicians.

  3. CompTIA Research Finds New Challenges For IT Professionals In The Digital Age

    Job requirements and responsibilities for IT professionals are becoming more complicated as organizations become more digital, according to new research from CompTIA.

  4. Sophos Releases Technical Paper On Microsoft Word Intruder

    Sophos has released research that provides an in-depth examination of the most influential Office malware creation kits — Microsoft Word Intruder (MWI).

  5. Infographic: How Business Will Use The IoT In The Future — And How It’s Using IoT Now

    An infographic, “Internet of Things – How will it shape the future of business?” published by Exigent Networks, examined how the Internet of Things (IoT) is impacting enterprises and how it will continue to make an impact in the future.

  6. Solutions Provider Shares His Insights On Cloud Computing For SMBs

    Keith Fletcher, COO at Speros, a business technology solutions provider, presented “What Things Every Small Business Owner Should Know About Cloud Computing” at the recent Savannah Chamber of Commerce SMART Luncheon.

  7. CompTIA Sizes Up The IoT Market

    Eight in ten industry executives have taken some action to understand growing Internet of Things (IoT) opportunities as public and private sector organizations seek new ways to leverage connectivity.

  8. Are You Making These Common Marketing Mistakes?

    When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.

  9. Smart VAR Panel: Addressing Pain Points Gets Healthcare IT Clients’ Attention

    Your healthcare IT clients won’t sign on for your technology solutions unless you’re actively connecting with their needs. At the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions held Aug. 11 at the Renaissance Dallas Richardson Hotel, a panel of healthcare end users emphasized this principle.

  10. Smart VAR Healthcare Panel: Understanding The IT Purchase Decision-Making Process

    Your sales process is completely futile if you don’t understand your healthcare IT clients’ decision-making process. At the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions held Aug. 11 at the Renaissance Dallas Richardson Hotel, the SmartVAR panel — Rabin Pant, director of clinical informatics at Methodist Health System, Dr. Trisha Swift, a healthcare management consultant for Kurt Salmon, and Frank Beman, CEO of Faith Community Hospital — talked about the decision-making process at their respective organizations, the perception of value, and the importance of timeframes.