Managed Services Articles

  1. You Have To Study The Education IT Market To Make A Sale
    4/8/2014

    Business Solutions magazine interviewed industry experts for the Business Solutions 2014 Partner Program Insider article on the top opportunities for solutions providers in the education vertical. In addition, BSM asked their opinions on the current health of the education market from a potential IT spend perspective.Their responses show that to answer this question, you have to define which part of the market and which time of year you’re referring to — unless you’re talking about security.

  2. 10 Signs You’ll Be Seeing More Data Breaches (And Business Opportunities)
    4/8/2014

    Are the headlines around the recent network security failings at Target and the NSA isolated incidents, or a sign of more to come? ThreatTrack Security Labs has conducted a survey of IT security professionals, revealing 10 sobering reasons that you’ll see more data breaches (and likely business opportunities related to security) as time goes on.

  3. Education IT News — April 7, 2014
    4/7/2014

    In the news, Reno, NV, schools are leveraging data to focus on improvements in bottom-ranked schools, and New York is evaluating its best use of student data to select technology tools without infringing on student privacy. Also, school security extend to buses in Dallas County, TX,  that are now equipped with thumbprint readers and “pedophile cameras.”

  4. Book Review: The Trusted Advisor
    4/7/2014

    Our industry — both reseller and vendor executives — would benefit if we all followed the principles outlined in The Trusted Advisor  by David Maister, Charles Green, and Robert Galford. Successful channel companies try to help their clients; mediocre companies are just pushing products.

  5. Customers Like Managed IT Services — So Why Don’t More Use Them?
    4/4/2014

    CompTIA’s study on managed IT services reveals opportunities for market growth through customer education. The study shows that users of managed IT services are highly satisfied with the services they’re currently receiving, but at the same time, growth in the sector is only modest — CompTIA estimates about 3 in 10 organizations are using some form of managed services. This gap may be due to the fact that organizations and managers are not fully aware of the practical difference between in-house IT services and those that are handled by managed services providers (MSPs).

  6. Healthcare IT News For VARs
    4/4/2014

    ICD-10 is delayed — implementation is now extended to Oct. 1, 2015. Also in the news, HIMSS reports two-thirds of hospitals are increasing their 2014 IT budgets, and the HHS offers a new HIPAA Compliance Assessment Tool.

  7. MSPs Changing Roles: Managing Devices To Managing User Experience
    4/4/2014

    Alistair Forbes, general manager at GFI MAX, shares insights on how managed services providers (MSPs) can help their customers leverage cloud services while continuing to engage with those customers and solidifying their role as trusted business advisors.

  8. The ASCII Group Provides First Guide To Managed IT Services Sales Tax
    4/4/2014

    California responds with answers about charging state sales tax, and group is preparing guides for solutions providers in other states.

  9. Government IT News For VARs
    4/3/2014

    In the news this week, BlackBerry 10 is approved by the DoD, the former U.S. CTO launches Hunch Analytics, and the U.S. Army is upgrading IT with the capability to share information from sensors and weapons about enemy targets.

  10. Field Service IT News For VARs
    4/2/2014

    A virtual summit on the field service industry is slated for Thursday. Also in the news this week,  experts offer tips for mobile device selection, construction leads adoption of GPS tracking technology, and freight volumes are climbing — after a decrease during the harsh winter.