Managed Services Articles
-
The Cloud Applications Playbook: Success Strategies For SaaS Vendors And Solution Providers
7/14/2021
The world is changing, and technology is leading the charge. Digital transformation, long a buzzword, is now in full effect. As a result of the pandemic in, many more companies support a distributed workforce and rapidly transitioning to cloud applications, also known as Software as a Service (SaaS), to provide anywhere access at any time.
-
ASCII Insight: Women In Tech – How To Thrive In A Male-Dominated Industry
6/17/2021
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, several ASCII member answered our questions about the unique challenges (and how to overcome them) that come with being a woman in a traditionally male-dominated industry.
-
Back To Basics: Prioritizing TCO In Retail Technology Purchases
5/20/2021
Even before the COVID-19 pandemic, the retail industry was transforming itself to adopt new technologies and accommodate evolving consumer preferences. Now, as retailers look beyond the pandemic, they need to invest in new technologies and services to stay competitive in the digital future. For point of sale (POS) solution providers, this opens profit-generating opportunities to sell technology solutions and deliver long-term services.
-
Top Considerations Before Implementing AI
5/10/2021
Artificial Intelligence (AI) is poised to transform many industries in the coming years, including augmenting human intelligence, powering automation, enabling optimization, offering decision support, paving the way for hyper-personalization and making possible natural interfaces to many business applications. Companies are actively exploring, experimenting and deploying AI-infused solutions in their business processes. Chatbots in customer support scenarios, doctors' assistants in hospitals, legal research assistants in the legal domain, marketing manager assistants in marketing, and face detection applications in the security domain are some early use cases of AI in enterprise.
-
ASCII Insight: MSPs Share Their Thoughts On How COVID Changed Hiring
4/14/2021
In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, the following ASCII member answered our questions about where the industry stands a little bit more than a year after the pandemic hit:
-
Building A Documentation Culture – How To Get Your Staff To Start Documenting
3/24/2021
Organizations don’t always respond to changes in the same way. Just because a fellow MSP managed to seamlessly build a documentation culture doesn’t necessarily mean you will be able to as well. What matters, however, is that you don’t drop the plan altogether at the first sign of resistance. After all, no one ever succeeded at anything by throwing in the towel when the going got tough.
-
International Sales Team Takes Carbonite® Endpoint On The Road
3/12/2021
Martin Polaszewski’s IT team at Viskase supports sales reps across five time zones on any given day. To combat travel-related endpoint issues and avoid troubleshooting over remote sessions, his team deployed Carbonite Endpoint to keep new orders coming in and sales reps productive, no matter where they work. What IT challenges do you face with your remote sales team?
-
Confidence In Carbonite For The Entire Enterprise
3/12/2021
By the end of March 2020, 98% of OpenText’s global workforce had pivoted to remote work as COVID-19 shook the world. Like many companies, OpenText had to adapt to the new normal and find a way to protect its endpoints from potential disruptions.
-
Tech Together: How AI, Blockchain, Drones And IoT Can Safeguard The Supply Chain
3/1/2021
An E. coli outbreak of romaine lettuce made national news in late 2019, an incident that lasted more than two months and infected 167 people in 27 states, sending 85 to the hospital. The year before, a similar outbreak caused the Centers for Disease Control and Prevention to tell Americans to throw away all romaine lettuce. How could it have been prevented? Members of CompTIA’s Industry Advisory Councils think they have an answer.
-
Four Roadblocks To Increasing Employee Security Through User Training
2/10/2021
For (the lucky) companies who’ve yet to be hit by a significant cyberattack, security awareness training may not hold obvious value. After all, very few organizations have zero cybersecurity measures in place. “What’s my endpoint security for, anyway?” “Threats are stopped by my firewall.” So the thinking goes…