Managed Services Articles

  1. Are CIOs Becoming “Internal Service Providers”?
    12/3/2015

    Shadow IT is putting more pressure on tech departments according to Logicalis US’ third annual Global CIO Survey.

  2. Is Your Healthcare IT Client Considering The Patient Experience?
    12/2/2015

    As the healthcare industry progresses toward Meaningful Use Stage 3, the patient experience will become even more important to decision-makers at your IT client’s organizations … so much so that many are opening up positions for the chief experience officer (CXO).

  3. Two Problems Facing Every MSP
    12/1/2015

    At IT Nation, I sat in on a great session led by Bradley Gross, an attorney who specializes in IT law. The session, “5 Problems Plaguing Every MSP,” was loaded with great real-life scenarios that lead to potential legal problems for IT solutions providers. The first two problems were closely related and, I believe, relevant not only to established MSPs, but VARs just making the transition to MSP. After all, when you’re setting up your services business, you might as well do it the right way out of the gate, yes?

  4. Does The AMA EHR Rating Have Any Value To You And Your Healthcare IT Clients?
    12/1/2015

    EHR vendors are questioning the value and validity of the American Medical Association’s EHR rating system.

  5. FTC Emphasizes Need For IoT Security
    11/30/2015

    The Federal Trade Commission is stressing the importance of security with Internet of Things (IoT) solutions.

  6. Jim Collins Talks Greatness At Ingram Micro ONE
    11/27/2015

    Jim Collins’ books are pretty much required reading for the business world. The man’s works, including Good to Great, are highly regarded as some of the best continuing ed for aspiring business leaders. Last week I was lucky to be among the 2,000 Ingram Micro ONE attendees to be able to hear Collins speak for almost two hours. During that time, his presentation covered 12 questions to ask yourself, your team, and business that can help the business reach “greatness.”

  7. What You Missed At Ingram Micro ONE Fall 2015
    11/25/2015

    Last week I was one of 2,000 people who attended the Ingram Micro ONE fall conference in Nashville. I have 10 full pages of notes from the event. Following are some highlights I thought you’d find valuable, along with my commentary.

  8. Per Device, Per User, User-Centric: How Successful MSPs Price Their Offerings
    11/24/2015

    Is it best to price your managed services offerings per device, per user — or using a different model? At Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, members of the managed services provider (MSP) panel Greg Zolkos, CEO of Atlas Professional Services, Jason Etheridge, president and CEO of Logic Speak, and Tom Clancy, co-founder of Valiant Technology, told which pricing models their companies use and why.

  9. Storage Automation Benefits Include IT-As-A-Service Delivery
    11/24/2015

    SolidFire, a provider of all-flash storage systems, released survey results that offer insights into how IT professionals are benefitting from automation of the storage layer. The 2015 Storage Automation Report is based on the survey that was conducted by independent research organization TechValidate of more than 300 global IT professionals.

  10. Intel Security: 2016 Cybercrime Predictions And What VARs Can Do For Their Clients
    11/24/2015

    Intel Security’s McAfee Labs released predictions for cybercrime next year and beyond to 2020 in the McAfee Labs Threat Predictions Report.