Managed Services Articles

  1. Product Comparison: RMM Software 2016 - LOGICnow

    The LOGICnow RMM product includes Antivirus, unattended Remote Access (Take Control™), Patch Management (Microsoft & 3rd party), Web Protection, Managed Online Backup, App/Services Control, Mobile Device Management, MAX Risk Intelligence, MAX Backup, MAX Mail, MAX Service Desk.

  2. Product Comparison: RMM Software 2016 - Continuum Managed IT Services

    Continuum RMM comes fully integrated with our 650+ person Network Operations Center, meaning partners have the software and services they need to provide 24x7x365 monitoring without needing to staff around the clock. Our platform comes pre-configured to start diagnosing issues immediately and the NOC resolves up to 90% of alerts generated, helping partners significantly reduce day-to-day maintenance of the platform and cut back on ticket and alert volume, so partners can focus on growth and strategic initiatives. Lastly, Continuum is the only channel-exclusive RMM vendor, meaning we will never sell to an MSP’s end clients and are fully committed to the success of our partners, given our dependence on their success.

  3. Product Comparison: RMM Software 2016 - ConnectWise

    Flexibility and integration. LabTech is flexible enough to automate and monitor nearly any IT process or task a customer can think of (aside from MDM). And LabTech’s platform provides more integration options than any competing RMM, so customers can choose products that best fit their business need.

  4. Product Comparison: RMM Software 2016 - Comodo One

    Comodo One MSP is The Comodo One MSP IT management platform is a free to use, integrated platform for MSPs which combines modules of Comodo Remote Monitoring and Management, Comodo Service Desk, Comodo Patch Management into a single, easy-to-use console. Comodo One MSP helps MSPs to standardize and automate existing processes, view real-time data and alerts from customer networks, help reduce operating costs, improve the quality of service.

  5. Product Comparison: RMM Software 2016 - Autotask

    Autotask charges a single monthly charge per device, which is the same regardless of device type and includes the full range of RMM functionality. There are no hidden extras and no additional modules that cost more.

  6. Business Solutions Adds New Channel Resource: “Ask Michael Gerber”

    Business Solutions and renowned small business expert Michael Gerber have expanded their partnership with a new offering that will benefit the entire IT channel. For a limited time, executives from VAR, MSP, and ISV organizations can have their business-related questions answered directly by Gerber at no charge.

  7. The Truth About Crypto Ransomware

    Crypto ransomware is making headlines, lurking in ads on popular websites and shutting down hospitals. Where and when did crypto ransomware burst on the scene, and what does the future hold? In this exclusive interview, Hal Lonas, Chief Technology Officer at Webroot, looks at the evolution of crypto ransomware, what can be done to protect customers from it, and if the FBI is right in advising to pay ransoms.

  8. Your Clients Might Be Protecting The Wrong Data

    If your clients are prioritizing the protection of patient data above all else, they may actually be putting their patients’ health at risk.

  9. What MSPs Need To Know To Grow Their Business

    A new white paper reveals the “Seven Habits Of Effective MSPs.” By Christine Kern, contributing writer

  10. The Struggle Of Building A Great Online Store

    We’ve heard discussions about the struggle of brick and mortar and have seen continuous growth in online shopping year over year — especially around the holidays. The numbers are even bigger than once thought.