Managed Services Articles

  1. Survey Breaks Down IT Purchasing Plans By Hospital Size

    The year 2015 promises to be interesting with respect to healthcare purchasing, and a survey from Peer 60 breaks down trends and other information around the industry that solutions providers will find useful in assessing their client bases.

  2. Study Finds Only 41 Percent Of Feds Consider Cloud Part Of Overall IT Strategy

    A study by Meritalk finds, despite a majority (62 percent) of federal agencies in 2010 that reported they would move to cloud-based computing within five years, in a recent poll, just 41 percent of Feds see cloud as an integral component of their overall IT strategy.

  3. Study Shows IT Outages Have Immediate Negative Impact On Your Clients’ Businesses

    A study commissioned by xMatters, a provider of communication-enabled business processes, reveals businesses are disrupted within the first few minutes of an IT outage and poor communications management means finding the right person to investigate the issue can take as long as, or longer, than resolving it.

  4. Infographic: User Experience Will Shape The Future Of IT Service Desks

    The explosion of BYOD (bring your own device) and the connected mobile workforce means that IT service desks are rapidly evolving to provide support beyond phone and email. An infographic from Randstad Technologies, “The Future of Service Desks: All About User Experience,” demonstrates that the future of IT service desks will require the adoption of mobile, virtual, and social features.

  5. What IT Solutions Providers Can Learn At HIMSS15

    HIMSS15 is coming up, and it promises to be an enormous event. It features an expected 38,000 visitors, 200 live education sessions, and 1.3 million square feet of exhibits.

  6. How Healthy Is The Healthcare IT Market?

    Business Solutions asked channel executives to describe the health of the healthcare market in 2015 from a potential IT spend perspective.

  7. Why You Can't Afford To Skimp On Network Monitoring Software

    It’s hard to imagine a time when computer networks were small and few. Telephone lines and telegraphs paved the way for network development as they connected people around the nation with Morse codes and messages.

  8. How To Overcome Customer Objections Related To Cloud Security

    A Business Solutions article cites a 2014 RightScale survey that shows decreasing concerns over security among businesses with experience with cloud computing. The survey shows almost one-third of “cloud beginners,” however, see cloud security as a challenge.

  9. Skype For Business, The Exploding UC Market, And You

    A lot of MSPs I talk to prefer to steer clear from selling VoIP — either because they tried it in the past and couldn’t make any margins or because they know somebody who did. Keep in mind that this industry has evolved significantly over the past four years and there are a few compelling reasons you should take a second look.

  10. Study: IT Decision Makers Keep Sensitive Data In The Cloud

    A study from Vormetric reveals 60 percent of U.S. IT decision makers surveyed keep sensitive data in the cloud.  The 2015 Vormetric Insider Threat Report (ITR) is based on a survey conducted online on its behalf by Harris Poll in fall 2014 among 818 IT decision makers globally, including 408 in the United States, and analysis was performed in conjunction with analyst firm Ovum. 

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