Managed Services Articles

  1. IT Solutions Providers: Understand The Intersection Of Healthcare Interoperability And Mobile

    Healthcare IT interoperability is moving even further forward into the future of technology thanks to companies like Transcend Insights.

  2. HIMSS Launches Fall Conference On Connected Health In D.C.

    The conference will include three summits: the mHealth Summit, Cyber Security Summit, and the Population Health Summit. All three will occur simultaneously under the HIMSS Connected Health conference.

  3. US –Cert Warns Of Android “Stagefright” Vulnerability

    A vulnerability dubbed “Stagefright” has been detected in Android devices running Android versions 2.2 through 5.1.1_r4, according to US-CERT (United States Computer Emergency Readiness Team), which could allow an attacker to access multimedia files or take control of an affected device.

  4. “Healthcare IT Guy” Shah Tells Solutions Providers How To Get — And Keep — A Prospect’s Attention

    During his keynote at the Smart VAR Healthcare Summit, Shahid Shah, known as the “The Healthcare IT Guy,” offered advice on how to start a conversation that gets the attention of a healthcare IT prospect — and how to keep the conversation going.

  5. How To Sell Your Field Service Clients On The Value Of Software

    How can you sell your field services clients on the real value of management software? An infographic from The Service Manager (TSM) provides a quick comparison between manual processes and field service management software that can prove useful in the selling process.

  6. Managed Services, Backup And Recovery, And Networking News From July 2015

    Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, StorageCraft unveils a new cross-platform BDR, Seagate announces hybrid cloud data protection solutions, Tigerpaw and LabTech announce integration, Red Hat introduces its certified cloud and service provider program, LogicNow releases MAX ServiceDesk 2.2, Sophos acquires Reflexion Networks, Nimble Storage expands it enterprise-grade capabilities, and D&H and XYZ Printing team to bring 3D printing to education.

  7. Verizon Report Can Shed Light On Why Your Prospects Avoid Outsourcing IT

    A report from Verizon Enterprise Solutions highlights the changing landscape of IT outsourcing and addresses building partnerships that fit the digital era.

  8. CompTIA ChannelCon: MSP Thought Leadership

    This week I’ve been at CompTIA’s ChannelCon conference in Chicago. Talking with attendees and listening to speakers, I discovered a theme I’d like to share. At ChannelCon, the organization’s president and CEO Todd Thibodeaux took to the stage Tuesday morning to deliver his state of the industry keynote. During his presentation he shared some keys to success in managed services and one of them was to get your customers on a transition plan. That is, he said that it’s unlikely you’ll be able to shift your customers from break-fix to the as-a-Service model quickly. “Getting them to go from 1 to 10 won’t work,” he said. Rather, work with each to establish a timeline for transition. It might take a while.

  9. Connecting Client ICD-10 Needs To Concrete IT Service Offerings

    IT solutions providers should make sure not to miss a growing opportunity to upsell service offerings while the ICD-10 deadline hasthe coding system top of mind with their clients.

  10. Use IT Client Outcomes To Show Others How To Leverage Tech: An Allscripts Example

    Learning to create patient-centered solutions and respect clinician needs should be central to your health IT solutions provider’s development goals. Unfortunately, it’s entirely too easy to roll from one successful project to the next without implementing the lessons and perspectives garnered in the process.