Managed Services Articles

  1. Connecting Your Healthcare IT Clients With Their Most Tech-Savvy Users

    Connecting with patients is a top priority under MU Stage 3 and it’s likely that your clients are having issues effectively bridging the tech gap with the people they serve. A recent survey from Deloitte though may lend some invaluable insight in helping them reach their patient engagement goals.

  2. How Existing Healthcare Tech Combined To Improve The Patient Experience

    A new offering combines RFID, voice recognition, cloud, and Web-based mobile technologies to provide multiple benefits to providers.

  3. What IT Solutions Providers Need To Know About The ONC, Encryption And Patient Privacy

    The Office of the National Coordinator for Health IT (ONC) is turning its focus from interoperability to privacy, according to Gov Info Security.

  4. Why You Should Share Findings From The “2015 Cost Of Cyber Crime Study” With Your IT Clients

    HP Enterprise Security partnered with the Ponemon Institute to create the sixth annual study of the costs of cybercrime. The 2015 Cost of Cyber Crime Study identifies the most costly types of crime, and also highlight the need for a shift in security strategy to heighten protection of interactions among users, applications, and data.

  5. Channel Transitions: The Makings Of A Great MSP Product

    To successfully design managed services offerings, your products should reflect what makes you unique as a managed services provider (MSP) — your technical expertise, the capabilities you have that your competitors don’t, and vertical specializations. David Wilkeson, CEO of MSP Advisor, stressed the importance of differentiating your MSP during his keynote “Successful MSP Product Design” at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, on November 5 at the DoubleTree Orlando Airport.

  6. Managed Services, Backup And Recovery, And Networking News From October 2015

    Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Barracuda has entered in an agreement to acquire Intronis, Solarwinds N-able introduces a new remote control access platform, Carbonite announced its portfolio of disaster recovery solutions, SYNNEX boosts its K-12 solution set, Continuum upgrades its backup and disaster recovery (BDR) platform, and CompTIA introduces cybersecurity training.

  7. Advice From The 2112 Group “Channel Theory Of Everything” Smart VAR Summit Presentation

    The 2112 Group provided advice to help IT solutions providers deal with, as CEO and chief analyst Larry Walsh described it, “this entire wave of innovation that’s being summed up in things like the Internet of Things [IoT].” Walsh and Diana Mirajkaj, COO of The 2112 Group, presented the keynote at the Smart VAR Summit: Age Of Intelligence — IoT, Cloud, And Mobility Convergence, powered by ScanSource, Zebra Technologies, and Business Solutions, on October 14 at Lincoln Financial Field in Philadelphia, PA.

  8. Enterprise Asset Intelligence: How VARs Can Leverage 3 Converging Technology Trends

    As mobility, cloud computing, and the Internet of Things come together, there are many potential benefits. For example, manufacturers can assess efficiency and costs in real time (or near real time), “smart” equipment can pause or shut down if a risk is detected, and retailers can monitor a shopper’s behavior and dispatch an associate to close a deal.

  9. Smart VAR Age Of Intelligence Summit: Where Solutions Providers Can Start With IoT

    At the Smart VAR Summit: Age Of Intelligence — IoT, Cloud, And Mobility Convergence, powered by ScanSource, Zebra Technologies, and Business Solutions, a panel discussion focused on the Internet of Things (IoT) from a solutions providers’ perspective.

  10. How Tigerpaw Users Get The Most From Their PSA — And Are Planning To Use Tigerpaw One

    Ann Johnson, CFO of Premiere, a Tigerpaw Software user, can tell you what every job costs down to the penny. With locations in Chicago and Naples, FL, Premiere, an audio, video, and automation integrator, often has jobs that last four or five years and from design to completion can total $1 million. Tigerpaw professional services automation (PSA) helps Premiere track equipment, materials, and labor hours, detailing the type of labor (e.g., installer, designer, project manager) and their rates. “We can watch the project as it is progressing,” Johnson says. “This allows us to take preventatives measures midway and still turn a profit.”