Managed Services Articles
3 Tips Every Managed Services Provider Should Know
If you’re a reseller new to the managed services model or an established MSP looking to hit the next level of your business, Thomas Clancy Jr., partner and manager of sales and operations for Valiant Technology, says a simple formula has been instrumental to Valiant’s success. His lessons are to the point, actionable, and very relevant.
Customer’s Mobile Solutions Challenges Can Be VAR Opportunities
The challenges that your customers face with mobile solutions can provide a number of opportunities for you. Gina Gallo of Stratix, an outsourcing managed mobile-services provider, shares advice on how to take the role of trusted advisor with companies that are planning mobile deployments and establishing mobile device management.
Healthcare IT News for VARs – September 9, 2013
Business Solutions searched recent headlines for news of interest to VARs serving clients in the healthcare industry.
Government IT News For VARs — September 5, 2013
Business Solutions searched recent headlines for news of interest to VARs serving government organizations.
3 Ways Handling HR Yourself Hurts Your MSP Practice
Whether you’re a VAR, MSP, or CSB (cloud services broker), there’s a good chance that part of your success comes from being your customers’ outsourced IT departments. With that said, how could you ever conceive of turning the hiring process over to a staffing agency or some other outside firm?
Ready To Drink At Austin’s ASCII Success Summit
Jim Roddy, president, Business Solutions magazine, looks forward to "drinking in" all the information from the educational sessions at the ASCII Success Summit, September 18-19 in Austin, Texas.
Are Your Managed Services Customers Pining For The Break-Fix Days?
One of the recurring themes I hear from MSPs is that it’s possible to do such a good job fixing a customer’s network and other IT issues that things just don’t break like they used to. So, where’s the problem, you ask?
Peer-To-Peer: Make Changes To Increase Managed Services Sales
Sean Vojtasko, executive VP at BlueWave Computing, shares internal sales process changes that BlueWave Computing instituted to increase managed services sales.
Why Putting Off Selling MPS Is Risky Business
When I ask most managed services providers about what kinds of IT assets they monitor for their customers, answers such as “servers, routers, switches, firewalls, PCs, laptops, and even mobile devices” are common responses. Less common responses include...
Here’s How One VAR Trounces Its Competition
I recently had the privilege of interviewing Joe Amaral, owner of The Amaral Group, an IT products and services provider that earned the #92 spot on the prestigious Ingram Micro SMB 500 list of top-performing partners in 2012.