Managed Services Articles

  1. Study Finds Inconsistent Use Of Project Management Tools Among Services Providers

    Almost 40 percent of project managers do not use project planning, tracking, or collaboration software, making it impossible to track the profitability of their projects, according to new study from AffinityLive.

  2. Managed Services, Backup And Recovery, And Networking News From April 2015

    Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, D-Link launches a weatherproof wireless access point, Ingram Micro introduces a new ISV resource for VARs, AVG updates Business Managed Workplace, Webroot integrates with Palo Alto Networks Firewall, StorageCraft unveils BDR for Linux, Continuum announces a new managed backup platform, and Panasonic updates the Toughpad 4K tablet.

  3. AIIM: Is The “ECM Era” About To End?

    Consumerization, the expansion of cloud and mobile capabilities, and the rise of the Internet of Things (IoT) is creating an explosion of content and information that will require a new “post-ECM” Era by 2020. AIIM, the global community of information professionals, bases this conclusion on two new reports.

  4. Autotask Study: MSPs Focus On RMM, Endpoint Management

    Managed services providers (MSPs) are focusing on managing endpoints and remote monitoring and management (RMM) for managed cloud-based solutions. This is confirmed by Autotask’s Global Managed Services Market Study.Ian van Reenen, GM of RMM product engineering for Autotask says his company embarked on the survey, which polled 1,800 MSPs, to help them understand their changing market — evolving through the shift to cloud technologies, a number of acquisitions and consolidations, and increasing expectations from customers.

  5. How Do Your Managed Services Performance Metrics Stand Up To Comparison?

    In an infographic, the Technology Services Industry Association (TSIA) presents benchmarking data from a number of managed services providers in order to establish an industry standard. By Christine Kern, contributing writer


  6. Channel Transitions: Why You Should Adopt Managed Services, Where You Can Find Help

    In a webinar, now available on demand, Business Solutions provides a preview of the educational content planned for its Channel Transitions VAR/MSP Executive Conferences, June 4 in Newark, September 24 in Chicago, and November 5 in Orlando. The conferences continue Business Solutions magazine’s commitment to educating IT solutions providers on the as-a-Service business model.

  7. Data Privacy Is A Growing Concern Among IT Pros

    A study released by Dimensional Research has found data privacy is now a chief concern from the majority of IT professionals. “The State of Data Privacy in 2015” examines the increased significance of data privacy, IT challenges of managing privacy of sensitive data, and the impact of cloud technologies.

  8. Punkey Malware Takes Threats To New Level

    POS systems are at risk — again — now from “Punkey” malware. This comes with little surprise, considering the many attacks on POS systems within the last year.

  9. US-Cert Alert Warns Of Risks After Windows Server 2003 EOS

    US-Cert, the United States Computer Emergency Readiness Team has issued an alert warning Microsoft Windows Server 2003 users of the end of support for the OS on July 14, 2015. For users that do not upgrade, this means high risk.

  10. Lessons From The Partners HealthCare Breach For Your IT Clients

    A November breach of more than 3,000 patients’ information has left Partners HealthCare criticized and the latest star in the drama of healthcare data breaches.

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