Managed Services Articles

  1. Advice For Protecting Key Evidence After A Cyberattack

    Cyberattacks can be devastating to your IT clients’ businesses, but if a breach does occur, the response to the attack can make a different. If handled improperly, the response from your client could erase important forensic evidence.

  2. Adopting A Utility Strategy: 20 Cloud Truths To Share With Your SMB Clients

    The cloud computing is becoming ubiquitous to today’s businesses, but you need to help your SMB clients understand some basic cloud truths in order to make the most of its capabilities. 

  3. ONC Finalizes HIT Strategic Plan While CHIME Calls For MU3 Delay

    The Office of the National Coordinator for Health IT (ONC) has continued to spell out its strategic vision for HITin the U.S. according to a letter available on The letter begins, “Over the past five years, our nation's health information technology (health IT) landscape has experienced a remarkable transformation. Developing the Federal Health IT Strategic Plan 2015-2020 (Plan) has given us a chance to reflect on our collective health IT journey. When we released the prior Plan in 2011, non-federal adoption of health IT was in its nascent stages, Affordable Care Act implementation was commencing, and the use of mobile health applications, especially by consumers, was far from ubiquitous.”

  4. Will Voice Providers Or MSPs Bring Cloud Services To SMBs?

    It could be extremely profitable to bring cloud computing to small and medium-sized businesses (SMB), according a report from BCSB, a cloud services marketplace supplier.

  5. How MSPs Can Fill The Cybersecurity Labor Shortage Gap

    An article on Forbes by contributor Steve Morgan examined the cybersecurity labor shortage.

  6. Channel Transitions: Remote Monitoring And Management Is A Must For MSPs

    Jessica Schroder, community manager for MAXfocus and Chris Soutar, director of managed services for Entre Computer Solutions, explained the benefits of remote monitoring and management (RMM) at BSM’s Channel Transitions VAR/MSP Executive Conference held September 24 at the DoubleTree Chicago Downers Grove.

  7. Managed Services Tiers, Pricing Questions Answered At Channel Transitions

    New managed services providers (MSPs) — and even some seasoned MSPs — have questions on bundling and pricing services and whether to offer discounts and package tiers. Karl Palachuk, keynote speaker at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions on Sept. 24 at the DoubleTree Chicago-Downers Grove, had answers.

  8. Don't Go Into Services Half-Hearted

    When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.

  9. Nearly One In Three Federal Agencies Lost Data To Insider Threats In The Last Year

    According to a new study from MeriTalk, 45 percent of all federal agencies were targeted by insider threats, with 29 percent losing data to an insider incident over the past year. By Christine Kern, contributing writer

  10. HIPAA Compliance Survey: Your IT Clients’ Thoughts

    How do your current and potential clients feel about Health Insurance Portability and Accountability (HIPAA) compliance?