Managed Services Articles

  1. Tackling The Coming Surge In Healthcare Data With Trained Machines

    Healthcare executives are seeing a massive surge in the data they’re dealing with — a recent survey revealed that 41 percent saw a jump of over 50 percent last year.

  2. How To Address Your SMB IT Customers’ Concerns Over Cloud Solutions

    Desktop-as-a-Service continues to grow as SMBs’ choice to consume apps and data, as well as to enable channel partners to become “one-stop-shops” for these IT clients. In this interview, Darrin Swan from Dell Software Service Provider Program tells Business Solutions how managed services providers (MSPs) can overcome customer objections to cloud solutions, take a layered approach to cloud security, and build monthly recurring revenue in the process.   

  3. Channel Transitions Newark Panelists Tell The Best Pricing, Bundling Strategies For MSPs

    At Channel Transitions Newark powered by Business Solutions Magazine, a panel of managed services providers (MSPs) offered some advice regarding pricing and bundling solutions.

  4. Millennials In The Work Place: It Means Change — For The Better

    Now, 50 percent of the national workforce is comprised of millennials, according to a new report from LogMeIn’s subsidiary JoinMe. In 25 years, that number will jump to 75 percent of the workforce.

  5. 5 Common Mistakes That Put Your SMB Clients At Risk for A Hack

    Hackers, it turns out, target SMBs with as much frequency as large businesses. SMBs are at the same level for risk of security and credit card breaches as large corporations, according to the New York Times.

  6. Why Health IT VARs Could Soon Deal With The “Chief Patient Experience Officer”

    Patient-centered health may seem simple, but it’s one that’s easy to foul up in the execution. While the concept is one that’s imitable through taking a look at other industries, getting healthcare organizations to a point of applied patient-centered health will require focused initiatives and invested leadership, frequently coming from a dedicated executive officer.

  7. Trends Impacting The SMB IT Security Market

    According to CompTIA’s 2015 IT Industry Outlook and Trends to Watch, the democratization of technology is creating new opportunities for small and medium businesses (SMBs) that are embracing digitalization, including cloud-based technologies, to improve processes, and save time and money. Of SMBs surveyed by CompTIA, 47 percent plan to increase technology expenditures in 2015, and 50 percent plan to invest in new products or lines of business.

  8. Research Predicts Card-Not-Present and New-Account Fraud Will Rise

    According to Javelin Strategy & Research, as many as 8 million consumers could experience both a card breach and identity fraud in the same year by 2018.

  9. Don’t Make These Mistakes Other VARs Make With SMB Customers

    SMBs have different purchasing habits than other market segments. According to a Cisco whitepaper for example, SMBs buy more bundled services than any other segment for reasons that include reliability, quality, integration, ease of doing business, and price. Knowing the ins and outs can be a challenge for VARs, MSPs, integrators, and software developers, but there is also a chance to differentiate yourself among your competitors by expertly addressing SMBs’ needs.

  10. KPMG Study: Data Loss, Privacy Risk Biggest Obstacles To Cloud

    A recent KPMG report, Elevating Business in the Cloud, has found increased use of cloud technology by businesses around the globe in order to better connect with their employees and customers.