Managed Services Articles

  1. Seton Health Breached Through Email Phishing Scam

    Seton Healthcare Family has announced on its website that it was the victim of an email phishing attack, and that the attack has impacted its patients.

  2. Cloud Backup Can Help Mitigate Downtime, Losses

    An infographic from private cloud company SingleHop reflects the results of a study that shows that while enterprises may pay close attention to their servers, they are less likely to protect their endpoint data from downtime or loss.

  3. Inside Autotask Community Live! 2015

    Autotask Community Live! officially kicked off yesterday at the gorgeous Trump National Doral Miami. Mark Cattini, president and CEO of the company took the stage in Monday's early morning keynote to update the crowded room of Autotask partners on the recent achievements and future goals of the automation company. Following are my notes from his presentation and the rest of the day...

  4. How OpenStack Can Work For DaaS

    More and more commonly, OpenStack is being utilized to manage large pools of compute, storage, and networking resources through a data center.  According to software company Leostream, it’s useful for virtual desktop environments as well: OpenStack, a free and open-source platform, is “changing the equation for virtual desktops and has the potential to turn VDI on its head.”

  5. Study Finds Inconsistent Use Of Project Management Tools Among Services Providers

    Almost 40 percent of project managers do not use project planning, tracking, or collaboration software, making it impossible to track the profitability of their projects, according to new study from AffinityLive.

  6. Managed Services, Backup And Recovery, And Networking News From April 2015

    Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, D-Link launches a weatherproof wireless access point, Ingram Micro introduces a new ISV resource for VARs, AVG updates Business Managed Workplace, Webroot integrates with Palo Alto Networks Firewall, StorageCraft unveils BDR for Linux, Continuum announces a new managed backup platform, and Panasonic updates the Toughpad 4K tablet.

  7. AIIM: Is The “ECM Era” About To End?

    Consumerization, the expansion of cloud and mobile capabilities, and the rise of the Internet of Things (IoT) is creating an explosion of content and information that will require a new “post-ECM” Era by 2020. AIIM, the global community of information professionals, bases this conclusion on two new reports.

  8. Autotask Study: MSPs Focus On RMM, Endpoint Management

    Managed services providers (MSPs) are focusing on managing endpoints and remote monitoring and management (RMM) for managed cloud-based solutions. This is confirmed by Autotask’s Global Managed Services Market Study.Ian van Reenen, GM of RMM product engineering for Autotask says his company embarked on the survey, which polled 1,800 MSPs, to help them understand their changing market — evolving through the shift to cloud technologies, a number of acquisitions and consolidations, and increasing expectations from customers.

  9. How Do Your Managed Services Performance Metrics Stand Up To Comparison?

    In an infographic, the Technology Services Industry Association (TSIA) presents benchmarking data from a number of managed services providers in order to establish an industry standard. By Christine Kern, contributing writer


  10. Channel Transitions: Why You Should Adopt Managed Services, Where You Can Find Help

    In a webinar, now available on demand, Business Solutions provides a preview of the educational content planned for its Channel Transitions VAR/MSP Executive Conferences, June 4 in Newark, September 24 in Chicago, and November 5 in Orlando. The conferences continue Business Solutions magazine’s commitment to educating IT solutions providers on the as-a-Service business model.

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