Managed Services Articles

  1. What MSPs Can Learn From Chick-fil-A
    9/17/2014

    I love coming across quick, easy-to-follow advice for solutions providers. During a short presentation at the recently-held GFI MAX Customer Conference in Orlando, Tony Hayden, president of Sabre Networks, shared his thoughts on why an MSP should adopt many of the practices of restaurant chain Chick-fil-A. He believes the result would be a highly successful business. Here's what the restaurant does that can be applied to your business.

  2. Healthcare Providers Have EHRs, Need Advanced Use Of IT
    9/16/2014

    Data from a survey conducted by the American Hospital Association in its 2013 Annual Survey IT Supplement reveals that most hospitals use basic EHR (electronic health records) systems, but lack advanced use of healthcare IT.

  3. California Sends Two Student Data Privacy Bills To Governor
    9/16/2014

    California has taken the lead in student data privacy and sent two bills to Gov. Jerry Brown. SB 1177 lays out privacy guidelines for operators of Internet websites, online services, online applications, and mobile application, while AB 1584 deals with contracts between local educational agencies and third-party technology vendors.

  4. Federal IT Spending Expected To Decline
    9/16/2014

    Federal IT spending is expected to decline, with the decrease attributed to the Department of Defense (DoD), according to Deltek. An article from the e-Commerce Times states that spending within the civilian sector in 2015 is expected to equal that in 2014, although there will be differences among departments and agencies.

  5. Survey Reveals Lax Disaster Recovery Preparation
    9/16/2014

    When business is good and a company is performing at its optimum capacity, it’s easy for a company not to think about what they would do in the instance of a disaster. While organizations usually have a contingency plan in place if the power goes out or the fire alarm goes off, some are not ready for a natural disaster that prevents employees from making it to work for days — or even weeks — at a time.

  6. Field Service IT News For VARs — September 16, 2014
    9/16/2014

    In the news, the development of autonomous haulage systems benefits the mining industry, determining the GPS tracking solution for your client, and how to measure the success of a private fleet.

  7. Supercharge Your Business With Standard Operating Procedures
    9/16/2014

    The managed services model is all about efficiency. If you’re currently on a break-fix model or not yet fully embracing services, an important step is going to be getting your business in order. At the recently-held GFI MAX Customer Conference in Orlando, Karl Palachuk, MSP and author, Small Biz Thoughts, talked about how standard operating procedures can help MSPs get organized, save time, and make more money. 

  8. Business Advice: Exhibit "Technology Humility"
    9/15/2014

    It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he provided a handful of tips for solutions providers...

  9. Manufacturing And Warehousing IT News For VARs — September 15, 2014
    9/15/2014

    In the news, “design-led” innovation could provide your manufacturing clients with a competitive edge. Also, manufacturers are leveraging data to improve productivity, fulfill customer demand, and control costs.

  10. Managed Services, Backup and Recovery, And Networking News From August 2014
    9/15/2014

    Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, ESET launches solutions for small office security, Ingram Micro Adds EMC VNX deployment and voice and video readiness assessment services. Intronis enhanced its ECHOplatform with complete Bare Metal Restore, and Webroot introduces a new channel partner program. I

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