Managed Services Articles

  1. Avoid These 4 Deadly Sins Of Managed Services
    1/14/2014

    During a conversation I had with Bob Lawson, product director at GFI MAX, we discussed the major pitfalls MSPs run into that can sabotage their practices.

  2. Managed Services, Backup and Recovery, and Networking News From December 2013
    1/14/2014

    Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, Unitrends acquires PHD Virtual, Datto introduces a new partner marketing tool, MegaPath launches a data breach risk calculator, N-able announces N-Central 9.3, Kaseya presents BYOD Suite, and SYNNEX enhances its rebate management application. Also The ASCII Group can take advantage of a Passportal password management system, and CompTIA adds three sales playbooks to its educational curriculum.

  3. Why You Should Pitch Mobile Field Service Management
    1/10/2014

    If you have customers who are still relying on paper records in their field service operations, you have the opportunity to sell management solutions with apparent ROI for them — and possibly recurring revenue for you.

  4. 7 Must-Haves Before You Hire A Salesperson
    1/10/2014

    I was glancing over my notes from IT Nation and came across some gems concerning hiring a salesperson. During his presentation entitled "How to Hire, Fire, Compensate & Ensure Success of a Sales Professional," Alex Rogers, CEO of CharTec, shared his 7 must-haves before you hire a salesperson. I couldn't find these anywhere online so I thought I'd share them here.

  5. Healthcare IT News For VARs — January 9, 2014
    1/9/2014

    In the news, the North American healthcare IT market is forecast to reach $31 billion by 2017. “Business associates,” as defined by the HIPAA Omnibus Rule, are advised to ensure that compliance programs are in place, and reports continue of healthcare data breaches — some resulting in financial penalties. 

  6. Baby Steps: Better Planning, New Priorities Inch Partners Toward Growth
    1/9/2014

    Channel partners are realizing a small but measurable uptick in growth and overall revenue fueled in part by an increase in prudent business planning, new research from The 2112 Group finds.

  7. Government IT News For VARs — January 7, 2014
    1/7/2014

    In the news, the Department of Veterans Affairs has added access to open data on its website. Also in the news, a VAR could be banned from doing business with the federal govenment in the wake of allegations of channel stuffing prior to an ISV acquisition.

  8. Healthcare IT News For VARs — January 6, 2014
    1/6/2014

    In the news, the CMS has extended the Stark law exception that permits hospitals to help fund EHR costs for physicians. Also, a survey shows most vendors are still in the ICD-10 product development phase, a newly introduced House Bill 3750 would provide assistance to states for telehealth policies, and ACO participation is on the rise. 

  9. Converting To As-a-Service? Take Your Time.
    1/6/2014

    By far, the biggest objection I hear to converting from break-fix to the As-a-Service model is the change in cash flow. Experts and MSPs who've already made the transition have very clear advice: make the transition in stages and as your company can accomodate.

  10. Best Channel Vendors 2014: Always Room For Improvement
    1/3/2014

    You should have found in your mailbox this week the January 2014 issue of Business Solutions magazine, which contains the results of our annual Best Channel Vendors survey. This is the sixth year we've run this survey which gives us a lot of data to analyze. One fun thing I did last year with the winner's list was to apply conditional color formatting to the scores to create a heat map. I did it again for this year's winners (randomizing the winner's list, of course) and the results are pretty cool.