POS & Payment Processing Articles

  1. What To Look For In New IT Employees
    10/8/2014

    When you are interviewing potential new IT employees, are you biased toward a certain personality? A new study by IDG “Introverts vs. Extroverts: Is There an IT Personality?” researched personality types in among IT professionals and sheds light on the perception that they tend to be introverted.

  2. Why The Vertical Approach To Selling POS Adds Value
    10/7/2014

    VARs can find a number of benefits in taking the “vertical approach” when selling point of sale (POS) solutions — including helping merchants find more value by providing systems with features relevant to their businesses and stickier customer relationships.

  3. U.S. Retail Fraud Survey Reveals Surge In Loss From Cash Theft
    10/7/2014

    The second annual U.S. Retail Fraud Survey reports that about a quarter of all respondents (24 percent) attribute the biggest area of store loss is cash theft. It ranked second to employee theft (38 percent of respondents), with administrative and bookkeeping errors and shoplifting ranking third and fourth.

  4. Most Americans Dissatisfied With Loyalty Programs
    10/2/2014

    According to a recent report by COLLOQUY and FanXchange, 54 percent of Americans are dissatisfied with loyalty program rewards from their favorite brands. The report also states 48 percent have “experienced frustration” during the redemption process.

  5. How Big Data And Analytics Impact Your Merchant Clients
    9/30/2014

    IDC released the report “Business Strategy: Big Data and Analytics Lay the Foundation for Revenue Growth.” According to a press release, the report “presents a framework for understanding generations of product intelligence, leading to a new paradigm — participatory commerce.”

  6. System Gives Shoppers Info Via NFC
    9/29/2014

    Near-field communication has been in headlines lately, thanks to Apple Pay, but beyond helping merchants accept payments made from customers’ smartphones, the technology has other applications your retail customers might want to consider.

  7. 7 Steps To EMV Compliance
    9/29/2014

    While at the Fall ONE Ingram Micro conference in Las Vegas Jeff Yelton, executive director and GM DC/POS for the distributor, gave a presentation on electronic payments and EMV. I wrote a little about it in last Thursday’s blog. One thing I didn’t detail was Yelton’s seven steps to EMV compliance. Without further ado, here they are, short, concise, and to the point…

  8. Retail, Grocery, And Hospitality IT News For VARs — September 26, 2014
    9/26/2014

    In the news, EMV is a topic in a recent EMV Migration Forum webinar and at the PCI North American Community Meeting. A presentations shows how to stop a POS hacker by taking the hacker’s point of view, and a new technology could make unattended convenience stores a possibility.

  9. If You're Still Dragging Your Feet Concerning EMV, Read This
    9/25/2014

    A lot had been written about EMV. Indeed, earlier this year, Business Solutions published an entire guide on the topic. Still, there’s a lot to learn and consider if you’re a solutions provider.  During a session on the topic at the Fall ONE Ingram Micro conference in Las Vegas Jeff Yelton, executive director and GM DC/POS, spoke to a packed room about the trends leading up to EMV and the importance of compliance to today's solutions providers. In listening to Yelton, a few thoughts came to mind... 

  10. Talk To Your Customers About Their Business Challenges, Or Else
    9/22/2014

    Yesterday kicked off the Fall ONE Ingram Micro conference in Las Vegas. Upon arrival, I had the opportunity to catch up with Ingram’s new DC/POS leader, Jeff Yelton. You might recall a recent interview I had with Yelton where he highlighted a handful of technology areas he thought solutions providers should focus to have success. During this conversation, we didn’t talk technology as we did business acumen.

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