POS & Payment Processing Articles

  1. Reactions To The Vantiv-Mercury Deal

    In the wake of yesterday’s big payments/POS news, I sought reactions from a handful of retail IT VARs, ISVs, and vendors -- including Vantiv and Mercury. I don't want this article to imply that this deal is good or bad for the channel. The reality is that it's too soon to know for sure and details still need to shake out. That said, the following reactions are real and valid at this point in time.  “I think it can potentially give the channel a competitive benefit due to Vantiv’s aggressive pricing policies and generally greater scale," says Will Atkinson, president of CAP Software. "I hope that it gives us a bigger, better funded partner, making us and our resellers more competitive against the other bigger players like First Data and Heartland."

  2. Thoughts On The Vantiv-Mercury Deal

    The Vantiv investor call on the topic of the Mercury acquisition just ended and I'm staring at a page full of notes. Before I head home for the day, I thought I'd share some of them, as well as my thoughts. On the call was Charles Drucker, President and CEO of Vantiv; Matt Taylor, CEO of Mercury; and Mark Heimbouch, CFO of Vantiv. Lots of talk about Mercury's technology and partner base, but nothing about the people at Mercury who own the dealer and ISV relationships. At the same time, there was a lot of talk about how Vantiv brings scale to Mercury. If the goal is to grow the integrated payments space, I hope Vantiv leans on Mercury big time for its people and relationships. 

  3. Channel Transitions West: Define The Unique Process You Use To Deliver Value

    Featured speaker Gary Pica stressed the importance of “defining your company way” at the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine (BSM). Pica is the CEO and owner of TruMethods, a coaching and mentoring company that has helped transform more than 800 IT providers around the world. His company Dynamic Digital Services, which was acquired by mindSHIFT Technologies, generated more than $500,000 of monthly recurring revenue.

  4. Retail IT News For VARs — May 9, 2014

    This week, consumer trends top the headlines. Predictions are that by the end of 2014, at least 50 cents of every retail dollar will be spent online rather than in brick-and-mortar stores. Another article follows discussing the trend of linking search ads to mobile apps to take shoppers directly to a page within the mobile apps rather than to a Web page. In addition, new research shows online retailing continues to far outpace that of store-based retailing by a 4-to-1 margin, and the National Retail Federation (NRF) says retail saw job gains of 28,000 in April.

  5. Verizon Data Breach Report: Everyone Is Vulnerable

    In an effort to gain further insight into the ever changing landscape of data breaches, Verizon has released a report, covering 50 global organizations, 1,367 data breaches, 95 countries and 63,437 security incidents in 2013. The report provides a month-by-month breakdown of breaches and security threats across the year.

  6. Restaurant And Hospitality News For VARs — May 8, 2014

    New this week, Disney has incorporated RFID technology into their new “Magic Bands,” allowing all sorts of personal information to be downloaded directly to a visitor’s wrist to improve their overall park experience. Also, Einstein Noah has transformed its service management within IT, and throughout the company with a new cloud solution that enables them to automate key processes and speed service request fulfillment.

  7. Grocery And Convenience Store IT News For VARs — May 8, 2014

    Loyalty programs continue to be frontline news. This week, a recent study demonstrates that c-store loyalty program participation lags behind grocery and drug store programs. Some retailers believe that rewards programs are not sustainable, and an article from the Harvard Business School busts six myths about loyalty programs and demonstrates that they are indeed profit-enhancing differentiators.  

  8. Selling To SMBs: The Channel Tells What Not To Do

    Along with questions for the article Why VARs Should Set Their Sights On SMBs for the Business Solutions 2014 Partner Program Insider Business Solutions asked the channel to list common mistakes that VARs, MSPs, integrators, and software developers make when selling to SMB customers. The responses range in topic from not tailoring solutions to the needs of SMBs and neglecting training — to misconceptions that prevent selling to SMBs at all.

  9. Channel Transitions West: CharTec CEO Says Don’t Sell — Get People To Buy

    That was one of the compelling questions Alex Rogers, CEO of ARRC Technology and CharTec, asked his audience at Channel Transitions West on April 29, in Santa Ana, CA, the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine.

  10. Retail IT News For VARs — May 2, 2014

    In the news this week, Walmart has introduced a new store-to-store money transfer service. In other news, fashion retailers are looking to image-recognition apps for smart phones as the latest wave in marketing strategies. And PayPal is jumping on the wearables and beacon bandwagons, piloting a program that uses beacon technology coupled with smart wearables to enable customers to pay without using credit cards.

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