Premium Content From ASCII Members

  1. 5 Ways Cloud Services Are Forcing Your Business To Change
    5/22/2014

    Clouds! Public! Private! Hybrid! Buzzwords ... and more buzzwords! Let’s face it, cloud computing has arrived, and is not going anywhere. Sure, we had the same technologies “back in the day” (think: mainframes, where access was remote and not on-premise, and secure) and today, everyone professes to have a “cloud” solution.

  2. How To Bundle And Price Managed Services
    5/21/2014

    Sometimes a client will ask me, “What computer should I buy?” I can only answer that question with a series of other questions about their unique computing needs and preferences. If I ask another IT service firm how they bundle and price their managed services plans, I hear entirely different options and pricing from my own plans. Each client is unique in terms of their buying patterns, just as each business owner is unique in their pricing structure.

  3. Why Your Customers Need Modern UTM
    5/5/2014

    The days of feeling secure by simply performing packet inspection at your network edge are long past. These SPI (stateful packet inspection) devices or firewalls were the first generation of network security that many of us first experienced in the late 1990s. In the first half of that decade, we also saw a parallel rise of devices and/or applications that performed more complicated duties such as IDS and IPS (intrusion detection and intrusion prevention).

  4. Five Things an MSP Needs To Know About Nonprofits
    4/22/2014

    The 1.5 million registered nonprofits in the US can be a rewarding vertical for MSPs to explore in their market. With some research and planning, nonprofits can be a satisfying and profitable addition to your client roster. Working with nonprofits devoted to solving today’s substantial issues can engage the hearts of your employees, boost your reputation with current clients and elevate your standing within your community.

  5. 4 Things You Have To Know About Encryption For Backup
    4/4/2014

    Encryption is becoming a more significant topic as many companies struggle to meet compliance requirements and keep their data secure. It is in demand more than you might expect, including for various website security functions and backups — which are another important area to consider using encryption on. To completely protect data and backup, you should consider encrypting both the data in motion and at rest. Here are a few facts about encryption that will help you understand the landscape.

  6. Advising Your Cloud Customer: Public, Private, Or Hybrid
    3/27/2014

    Let’s face it, do your customers really know what the cloud is, let alone whether it’s public, private, or hybrid?

  7. Differences Between A World-Class MSP And A Typical MSP
    3/13/2014

    “World-class” is used to explain “of the highest order.” Here’s how to ensure your company is performing better than everyone else.

  8. Are Your SMB Customers Safe From Cyber Attack?
    2/5/2014

    Tim Gillen of Terrapin Networks and a member of The ASCII Group lists some measures MSPs can take to help protect their SMB clients from cybercrime.

  9. Keeping Customers In The Age Of The Cloud
    1/31/2014

    Andrew Harrover of Matrix Computer Consulting, a member of The ASCII Group, shares the importance of talking with your clients about cloud-based offerings and how it can strengthen your role as their trusted advisor.

  10. 5 Things To Have In Your Managed Services Portfolio
    10/16/2013

    A common conversation among managed service providers (MSPs) seems to be about the service portfolio. What do you include? Mark Glowacz, owner of Tydan IT and ASCII Group member, provides a list of where to start.

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