Retail Articles

  1. Beacons, Geofencing, And Their Impact On Customer Experience

    Location-based technology and its impact on how your merchant clients can leverage it to enhance customer experience was a topic for a panel at BlueStar’s VARTECH 2015.

  2. Customer Engagement Trends VARs Need To Know

    At BlueStar’s VARTECH 2015, members of the customer experience panel listed tech trends VARs should support to help their merchant IT clients increase customer engagement.

  3. The Best First Steps To Providing Solutions That Enhance Customer Experience

    Your merchant IT clients may want to leverage technology to enhance customer experience, but finding a place to start can be difficult. At BlueStar’s VARTECH 2015, members of the customer experience panel offered advice for beginning a project and keeping it in the proper perspective.

  4. MSPs, VARs: Leverage Payments Solutions And Processing In Today’s Growing Market

    Chester Ritchie, SVP of strategic partnerships at Worldpay, and Donte Kim, president of Nodus Technologies, discussed opportunities in payments solutions and payment processing at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, on Sept. 24 at the DoubleTree Chicago-Downers Grove.

  5. Why Mobile Capture Will Become More Important (Hint: Millennials)

    A new study shows millennials want to digitize commerce with their cameras. The Mitek survey, performed through Zogby Analytics, found that of the 1,006 millennials (age 18 to 34) with smartphones, 68 percent would rather take a picture than type, and 83 percent believe mobile capture will be a part of all mobile transactions in the next five years. By Christine Kern, contributing writer

  6. Point Of Sale, Payment Processing And Data Collection News From September 2015

    Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Vantiv launches a new payments security suite, Honeywell unveils a new thermal printer and a new mobile computer, Janam announces a new rugged mobile computer, and Zebra introduces new tablets and software migration services.

  7. EMV Report From The Trenches: Misinformation, Confusion, And Risk

    Last night, I had my first, real-life experience with EMV. If this is representative of what the U.S. transition to EMV will be like, it’s going to be a long, unpleasant process.

  8. Who Is (And Who Is Not) Ready For The Transition To EMV

    October 1 marked the shift in liability for fraudulent credit card transactions from issuing banks to the party with the least compliant EMV technology. As of this date, most card-accepting U.S. merchants face liability for fraudulent transactions if they are not EMV-ready.

  9. Don't Lose Your Business Over EMV Apathy

    Various studies and reports show the same thing. The majority of merchants in the U.S. were not EMV-compliant by Oct.1. Many software vendors are still waiting for clear migration paths. Many VARs and merchants aren’t worried. Big mistake.

  10. Don't Go Into Services Half-Hearted

    When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.