Retail Articles

  1. The Outcry For PINs With EMV Cards Gets Louder

    U.S. retailers have begun using EMV technology to accept payment via chip cards — but the question of how to authenticate the user persists.

  2. More On Building An Exit Strategy

    Since we published the article “Building An Exit Strategy” in our November issue, I’ve received some great feedback and questions.

  3. The Positive Effects Of POS-as-a-Service

    We all know how volatile the world of POS and payment processing can be. For some, change is overwhelming and it becomes a threat. For others, change is an opportunity. A few years ago, Jared Isaacman and the people at Harbortouch saw an opportunity in change and created an industry-shaking model. Whether you love it or hate it, Harbortouch’s model seems to be working for its partners.

  4. Beacons, Geofencing, And Their Impact On Customer Experience

    Location-based technology and its impact on how your merchant clients can leverage it to enhance customer experience was a topic for a panel at BlueStar’s VARTECH 2015.

  5. Customer Engagement Trends VARs Need To Know

    At BlueStar’s VARTECH 2015, members of the customer experience panel listed tech trends VARs should support to help their merchant IT clients increase customer engagement.

  6. The Best First Steps To Providing Solutions That Enhance Customer Experience

    Your merchant IT clients may want to leverage technology to enhance customer experience, but finding a place to start can be difficult. At BlueStar’s VARTECH 2015, members of the customer experience panel offered advice for beginning a project and keeping it in the proper perspective.

  7. MSPs, VARs: Leverage Payments Solutions And Processing In Today’s Growing Market

    Chester Ritchie, SVP of strategic partnerships at Worldpay, and Donte Kim, president of Nodus Technologies, discussed opportunities in payments solutions and payment processing at Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, on Sept. 24 at the DoubleTree Chicago-Downers Grove.

  8. Why Mobile Capture Will Become More Important (Hint: Millennials)

    A new study shows millennials want to digitize commerce with their cameras. The Mitek survey, performed through Zogby Analytics, found that of the 1,006 millennials (age 18 to 34) with smartphones, 68 percent would rather take a picture than type, and 83 percent believe mobile capture will be a part of all mobile transactions in the next five years. By Christine Kern, contributing writer

  9. Point Of Sale, Payment Processing And Data Collection News From September 2015

    Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Vantiv launches a new payments security suite, Honeywell unveils a new thermal printer and a new mobile computer, Janam announces a new rugged mobile computer, and Zebra introduces new tablets and software migration services.

  10. EMV Report From The Trenches: Misinformation, Confusion, And Risk

    Last night, I had my first, real-life experience with EMV. If this is representative of what the U.S. transition to EMV will be like, it’s going to be a long, unpleasant process.