Retail Articles

  1. Business Advice: Exhibit "Technology Humility"
    9/15/2014

    It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he provided a handful of tips for solutions providers...

  2. Point Of Sale, Payment Processing, And Data Collection News From August 2014
    9/15/2014

    Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, new products announced include mobile printers from Epson, 2D imagers from Datalogic, tablet POS software from pcAmerica, a heat-map analytic solution from Samsung Techwin America, a cross-platform mobile app from Future POS, a 3-inch mobile printer from Cognitive TPG, and a 2-inch printer from Bixolon. Datacap and APG Cash Drawer partner to enable ISVs to bundle payment with POS peripherals, and Ingenico Group, FreedomPay, and ScanSource join to release a point-to-point encryption (P2PE) payment solution. Also, Staples partners with ERI to offer a recycling service for old electronics.

  3. Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service
    9/11/2014

    The transition to the as-a-Service business model is gaining momentum with IT solutions providers working in the retail vertical. The evolution of a break-fix businesses into one based on recurring revenue, however, requires overcoming challenges and looking for opportunities, some specific to this vertical market.

  4. How To Help Your Retail Customers Maximize Digital Coupons
    9/10/2014

    A new study released by RetailMeNot demonstrates how digital coupons are adapting to mobile and omni-channel commerce.

  5. iPhone 6 Includes Mobile Wallet, HealthKit App
    9/9/2014

    Also unveiled, Apple Watch, which measures biometric information to feed into Apple’s HealthKit service and Health app.

  6. Retail, Grocery, And Hospitality IT News For VARs — September 5, 2014
    9/5/2014

    In the news, a Nielsen report reveals consumers’ intentions to make online purchases have doubled since 2011. In other news, Backoff malware is suspected in more data breaches. Articles this week include a look at why retailers are interested in — but haven’t yet embraced — iBeacon. And the channel is talking about Amazon’s Local Register, as well as Apple’s announcement on September 9 that is rumored to include information about the iPhone 6 including a mobile wallet.

  7. Solution Gives Your Clients Data Along With Payment Processing
    9/4/2014

    Swipely, a platform that provides product, staff, and customer insights to merchants, handles payment processing as well. Angus Davis, founder and CEO, points out credit card fees can add up to a significant cost, and Swipely “transforms a necessary evil operating expense into a marketing investment.”

  8. Why VARs Should (Have To) Care About The Retail Customer Experience
    9/3/2014

    Scott Holt, VP of marketing at ROAM, an Ingenico company, says taking a little time to understand your retail IT clients could pay off with big returns. He points out VARs and other IT solutions providers who understand the current demands their retail clients are facing will have a competitive edge.

  9. Is Cyber Insurance A Good Idea For Your Retail IT Clients?
    9/3/2014

    With recent data breaches at companies like Target and eBay making headlines, the business world has explored the possible advantages of cyber insurance. Cyber insurance has become a hot issue with companies in nearly every sector that possess critically important, private data, including company secrets and customer information. As a trusted advisor to your retail IT clients, after you provide a best-in-breed security solution, should you advise the additional purchase of cyber insurance?

  10. IT Security Firm Identifies And Removes Malware At UPS Stores
    9/2/2014

    Over the past year, many high-profile security breaches that put retail customer information at risk made national news. According to a July 2014 article published by Forbes, the number of distributed denial of service attacks (DDoS) over 20 Gbps in size doubled compared to this time in 2013. One of the latest company to suffer from an attack on its systems, with the subsequent loss of customer data, was the UPS Store, a subsidiary of the United Parcel Service (UPS).

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