Retail Articles

  1. RSPA RetailNOW 2014: Keynote Highlights
    8/4/2014

    RetailNOW 2014 opened with keynote presenter and power consultant Dennis Snow, who spoke about how to create a world-class service organization. His presentation was chock-full of great advice for those in attendance.

  2. First Thoughts On RSPA RetailNOW 2014
    8/4/2014

    RetailNOW 2014 officially kicked off today. Despite the retail and hospitality IT channel's most important conference just getting started, a lot has already happened.

  3. Retail IT News For VARs — August 1, 2014
    8/1/2014

    In news this week, tablets transform retail from a variety of angles, while new RFID technology is helping one retailer deliver exceptional customer experience.

  4. Survey: Businesses See Benefit Of Mobile Technology For Customer Service
    7/31/2014

    Sage has released the results of its recent survey, “Sage U.S. Survey on Mobile Devices 2014,” which indicates that interest in using mobile technology to conduct business is increasing among business leaders. The survey was conducted by Sage between April 18 and May 4, 2014, among an independent panel of small and medium-sized businesses in the United States.

  5. Dennis Snow To Give Keynote at 2014 RSPA RetailNOW
    7/31/2014

    At this year’s Retail Solutions Providers Association (RSPA) RetailNOW , August 3-6 in Orlando, FL, Dennis Snow will be the keynote speaker during the first day of events. Snow, president of Snow and Associates, consults with organizations around the world about their specific customer service goals. His speech will detail creating a world-class service organization, something he mastered during his 20 years working with the Walt Disney World Company.

  6. What VARs Need To Know About The Migration To EMV
    7/30/2014

    According to Creditcall’s new white paper, “The ultimate EMV cheat sheet: Everything ISVs, Integrators and VARs need to know to migrate to EMV,” the recent, highly publicized Target data breach has raised awareness among both consumers and merchants regarding the security vulnerabilities of magnetic stripe cards — and many called for change.

  7. Retail IT News for VARs – July 23, 2014
    7/23/2014

    In the news AT&T has announced that it experienced a data breach and has notified its mobile users.  Meanwhile, an international hacker indicted breaking into POS systems was arrested and  Carphone Warehouse is using tablets in its new mobile BI initiative, and Google saw a 24 percent increase in Q2 this year. 

  8. Retail IT News For VARs — July 18, 2014
    7/18/2014

    In retail news this week, the IBM-Apple Deal means that retailers can turn their handheld devices, already in use by many, into actual decision-making tools. Walmart has also focused on digital technology and social media, a move underscored by its new WMX system.

  9. How You Can Help Protect Your SMB Retail Customers From Cyberattack
    7/16/2014

    With the increasing amount of credit card breaches and the hacking of user information at businesses around the world, cybercriminals are becoming more sophisticated in their attacks. High-profile attached on large corporations seem to happen regularly. But attacks on SMBs happen just as often.

  10. Consumer Confidence In Privacy Online Is Decreasing
    7/16/2014

    The TRUSTe 2014 Consumer Confidence Privacy Report reveals that consumer trust is falling as technological advances bring along with them new privacy implications. The TRUSTe 2014 U.S. Consumer Confidence Privacy Report provides a comprehensive analysis of current consumer opinions about online privacy across the U.S. The study was conducted by Harris Interactive, on behalf of TRUSTe, with more than 2,000 U.S. Internet users, from December 11 to 13, 2013.     

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