Retail Articles

  1. Creating Loyalty Program Solutions That Really Benefit Your Customers
    7/9/2014

    Despite the growing popularity of loyalty programs, a study shows they yield little benefit to the companies that offer them. As noted in Business Insider, a recent McKinsey study suggests that in general, loyalty programs do not add marked value —  and may in fact destroy value for program owners.

  2. How To Help Your Merchant Clients Build Customer Databases With mPOS
    7/3/2014

    Craig Tieken, vice president of product for TransFirst, tells how to enable your merchant client to  build a customer database with data collected through mobile point of sale (mPOS), how to enable them to collect data, and some of the metrics your client can track.

  3. NRF Study Shows Change In Organized Retail Crime Concerns
    7/2/2014

    Organized retail crime (ORC) isn’t just a brick-and-mortar issue anymore. Nearly half of respondents say their online operations are affected by ORC, a study released last month reports.

  4. Retail IT News For VARs — June 27, 2014
    6/27/2014

    In the news, research shows retailers are planning investments in in-store technology to identify customers. Also, a study shows digital billboards are not a safety hazard to drivers — and an article explains how retailers are using digital signage to connect will millennial customers.

  5. Take A Look At The Mobile POS Big Picture
    6/27/2014

    Mobile point of sale (mPOS) continues to gain popularity, a trend that is a result of retailer efforts to drive sales through a more flexible merchant-customer transaction process. Mobile POS brings the transaction to customers, allowing them to make buying decisions at their own pace. The technology also reduces the need to queue up customers to check-out at a specific counter.

  6. Holiday Planning For Retail VARs: How Soon Is Too Soon?
    6/24/2014

    Retail companies spend much of their year planning for the holiday heyday that occurs between November 1 and December 31. That means VARs have to be one step ahead to get their clients ready for the season. But how soon is too soon — and is there such a thing?

  7. Study: Poor Performance Will Result In Loss Of App Users
    6/23/2014

    Nearly 90 percent of people stop using apps due to poor performance, an AppDynamics App Attention Span Study reports. The research, conducted earlier this month, shows users’ attention spans shorten for poorly performing apps — an important discovery for businesses that rely on website or mobile apps.

  8. Retail IT News For VARs — June 20, 2014
    6/20/2014

    The news includes an illustration of the trend to use geofencing in retail. Also, IHL reports mobile POS is reaching “escape velocity,” now a $7 billion global business. In addition, Radio Shack is the first national chain to offer same-day, in-store mobile device repair.

  9. Retail IT News for VARs — June 13, 2014
    6/13/2014

    In the news this week, Aite Group research concludes 70 percent of U.S. credit cards will be EMV-enabled by the end of 2015. Articles also show the impact technology advancements are having on retail loss prevention and security and list the NRF’s standards for retail technology.

  10. Good News For RetailNOW Registrants: Bouwer Is Back
    6/12/2014

    Tom Bouwer will be appearing on Wed., Aug. 6, at RSPA's RetailNOW 2014 in Orlando, FL. Bouwer will be conducting his exclusive workshop titled, “Get A Grip On Your Business: Are you running your business, or is your business running you?” This session is designed for business owners and is based on the Entrepreneurial Operating System (EOS).

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