Retail Articles

  1. RetailNOW 2015: Initial Impressions

    With much of RetailNOW 2015 still to come, a great deal has already happened at the retail and hospitality IT channel's most important conference.

  2. RetailNOW 2015: Why It's Important To Be Strategic About Presence

    The W2W (Women in Retail) Community event at the Retail Solutions Providers Association (RSPA) RetailNOW featureed guest lecturer, Jeanine Turner of Georgetown University, in a session titled Choosing Presence: The Most Important Executive Decision We Make Without Ever Thinking About It.

  3. A Must-Have Tool For Every Retail & Restaurant IT VAR

    We’ve done plenty of surveys, formal and informal, to know that VARs don’t historically put much emphasis on PCI with customers. It seems like many choose to take the path of “the software I sell is PCI compliant — I think — so me and my customers are good.” That might be true for some, but it’s not true for all. While I can’t stress to you the importance of PCI compliance, I also can’t seem to convince some to make it a higher priority.

  4. How Geofencing Can Help Your Merchant IT Clients Win Sales

    An SMS geofencing campaign can be used in local marketing to attract customers to a brick-and-mortar store with close proximity tracking.

  5. Addressing Headcount In Managed Services

    VARs looking to make the transition to managed services need to overcome some hurdles. We’ve been writing about them for a while now. Cash flow, training, a different sales methodology, selecting the right automation tools, etc. Another hurdle is running an efficient business. With that in mind, here’s a tough pill for many to swallow: Many VARs who have historically been project-/break-fix-based probably have a headcount issue.

  6. Why Retail VARs Should Consider Tablet POS Hardware With Universal OS Support

    If you are grappling with the decision of which operating system your tablet point of sale (POS) hardware should support, Paul Rasori, EVP, product and marketing, for Powa Technologies, says the answer could be: Don’t limit yourself to one. In this exclusive interview with Business Solutions, Rasori explains the importance of universal support for iOS, Android, and Windows to you and your merchant IT clients — now and in the future.

  7. RetailNOW 2015 Sneak Peek: Time-Tested Rules For Hiring & Retaining Salespeople

    I can’t promise the channel executives who attend my RSPA RetailNOW 2015 presentation — titled “8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)” — will achieve perfection in their sales team-building activities. Even Hall of Fame hiring managers don’t bat 1.000, especially in sales.

  8. RetailNOW 2015 To Feature KLA Group’s Kendra Lee In Sales Training Sessions

    RetailNOW 2015, the Retail Solution Providers Association (RSPA) trade show event for the retail technology and point of sale industry, has announced Kendra Lee, founder and president of KLA Group will be leading sales training sessions on Wednesday, August 5.

  9. RSPA Announces RetailNOW 2015 W2W, Canadian, And Entrepreneur Community Events

    RetailNOW 2015, the Retail Solution Providers Association (RSPA) trade show event for the retail technology and point of sale industry, announced three events hosted by the association’s Canadian, W2W, and Entrepreneur Communities.

  10. 3 Lessons I Learned From A Harbortouch VAR

    I recently had a conversation with a retail and restaurant IT reseller. This VAR used to be a salesperson for one of the largest VARs in the United States. He would often have million dollar years as far as sales were concerned. His pay was good, but he wanted more. He left to start his own business.