Retail Articles

  1. From RSPA INSPIRE: Change Now To Become A Next Generation Partner
    2/3/2014

    Arlin Sorensen, the founder and CEO of the channel-focused HTG Peer Groups, gave a keynote presentation at the INSPIRE Thought Leadership Summit, hosted by the RSPA (Retail Solutions Providers Association) Feb. 2-5 at the Gran Melia Golf Resort outside San Juan, Puerto Rico.

  2. Retail IT News For VARs — January 29, 2014
    1/29/2014

    Topics in the news include the growth of location-based marketing, Top 100 Retailers’ implementation of RFID initiatives, and a study that shows CIOs’ plans for new technologies — mobile devices, mobile payments, digital signage, and mobile POS. Data-centric security is also expected to trend.

  3. How The Target Credit Card Breach Could Have Been Avoided
    1/23/2014

    By now, you’ve probably heard about the credit card data breach that occurred at Target and other retail chains over the holidays. While Target hasn’t released all the details of what happened, malware was supposedly involved and many believe the culprit was a nasty bit of software known as BlackPOS. Some are also speculating that malware similar to BlackPOS, called Reedum, was to blame.

    Regardless of the questions being asked, let’s be clear about one thing: the Target breach could have been prevented and the data of your customers can be made safe. Today. With no chip-and-PIN or EMV.

  4. Retail IT News For VARs — January 22, 2014
    1/22/2014

    In the news are predictions that most mobile apps and BYOD programs will not succeed. Also, a study reveals customers are more willing to provide personal information if it is exchanged for a good deal, and a poll shows customers find POS prompts “intrusive.”

  5. Are Retail VARs Missing The Customer Experience Bandwagon?
    1/21/2014

    BSM's Jim Roddy reports two trends from  Retail’s BIG Show, hosted by the NRF in New York City last week: one, the top issue retailers care about today is enhancing the customer experience, and two, channel executives told me they believe more  than 90 percent of retail resellers aren’t helping their clients enhance the customer experience.

  6. What Retail VARs Missed At NRF 2014
    1/16/2014

    NRF wrapped up the other day in NYC’s Jacob Javits Convention Center. I’m sure every exhibitor on the floor could tell you how or why they have some new innovation that will reshape the industry. Most are just buying into their own marketing hype and are self-delusional. I was on the lookout for the information and news that would matter most to retail VARs. Following are some of my notes from the show. 

  7. Retail IT News For VARs — January 15, 2014
    1/15/2014

    Last week, the Department of Homeland Security issued a POS malware alert. Also in the news, surveys show mobile technology is retailers’ top priority, and a survey shows the majority of businesses experience significant technology failures, but most don’t quantify their impact.

  8. Retail VARs: Show Some Appreciation!
    1/15/2014

    Many of these columns include my strongly recommending, no, urging, you to take action on adopting new technologies or adjusting your business model to include more recurring revenue. This month, I’d like to take a break to put a spotlight on what I think are some impressive actions and to publicly hand out some kudos.

  9. Point Of Sale And Payment Processing News From December 2013
    1/14/2014

    Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, Lavu iPad POS introduces pizza ordering tools, StrandVision enhances its digital signage service, Seiko launches a new receipt printer, Harbortouch  adds new functionality, CUSTOM presents a tablet POS solution, APG Cash Drawer adds the Stratis Tablet Holder, and iTesso teams with Merchant Link.

  10. What VARs Should Take Away From Retail’s BIG Show and EXPO
    1/14/2014

    Retail’s BIG Show and EXPO is filled with insights for the IT Channel, with candid perspectives on technology needs and the role technology plays — or should play — in retail. The event, hosted by the National Retail Federation (NRF) and billed as the world's leading retail event, is being held Jan. 12-15 at the Javits Convention Center in New York City, preceded by a Super Saturday event on Jan. 11. 

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