Premium Retail Content

  1. Four Keys To Managing Customer Relationships
    10/17/2014

    By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

  2. What Apple Pay Means For The Channel
    10/15/2014

    Apple Pay has been a long time coming. Now that it’s here (or almost here), you’re probably wondering what it means for you as a reseller. We’ve been studying the technology and the wider payments climate carefully, and have a few tips and insights to help you navigate the ways this will change things for you and your merchant customers.

  3. 5 Ways To Turn Data Analytics Into Revenue
    10/6/2014

    Business intelligence is a great thing — but having piles of data doesn’t do anyone any good if they don’t know how to leverage that data into actionable objectives — or, more importantly, into revenue. Too many businesses have made the mistake of investing in top of the line, costly technology to collect customer and transaction data, forgetting that they also need a way to interpret that data. The bridge between data and revenue is a long one — but it doesn’t have to be difficult to cross if you have the know-how.

  4. POS Security: 5 Ways To Protect Against Data Breaches
    10/3/2014

    Earlier this year, a string of eateries in the Pacific Northwest experienced security breaches, with 290 restaurants exposing customers’ credit card info. The restaurants included well- known names like Dairy Queen, and small businesses like Flat Tail Brewing Company and Laurelwood Brewing. The common thread between these businesses was the attacks took aim at vulnerabilities within their point of sale (POS) security.

  5. Top Features Of An All-In-One POS System
    10/2/2014

    All-in-one point of sale (POS) systems can provide support in all aspects of business, while offering the ability to engage with customers in new ways. Within all-in-ones, there are features including form factor, reliability, serviceability, and software solutions which act as the foundation of a well-rounded system.

  6. Interactive Kiosk Communications Is A Fit For All Industries
    9/25/2014

    Is Your Business Ready For The Selfie Evolution? Whether you take them or not, the selfie is a major part of the media in our everyday lives. We now live in a world where text messaging and mobile apps like Snapchat, WhatsApp,

  7. Transformation Of A Traditional POS VAR
    9/22/2014

    For the first 25 years of  my career I sold POS systems for someone else, starting with mechanical cash registers, moving through all the evolutions of systems to the sophisticated PC-based systems we now see in most restaurants.

  8. The Impact Of Apple Pay On The Retail IT Channel And POS Resellers
    9/12/2014

    By now, everyone in the reseller community should be aware of Apple Pay, Apple’s new mobile payment system. With Apple Pay, the actual credit and debit card numbers are not stored on the device nor on Apple servers. Instead, device account numbers, a new NFC (near field communication) antenna design, touch ID, a dedicated chip called the Secure Element, and dynamic security codes are utilized to keep transactions secure and protect account information.  Apple has also assembled a line-up of the major payment networks, gateway providers, and high profile retailers to support Apple Pay out of the gate. Apple is hoping that its scale and reputation will be the catalyst to reenergize mobile payment adoption, which to date has been quite disappointing.

  9. Top 15 Free Software And Tools For Retailers
    8/28/2014

    The role of a retail VAR is changing. Retail VARs can no longer just sell and install POS hardware and sign up retailers for merchant services. Today’s VARs need to position themselves as the trusted IT consultant to their retailer clients.

  10. 4 Retail Solutions VARs Should Recommend For The Holidays
    8/22/2014

    With the holiday season just a few short months away, it’s high time for you to start assisting your retail customers to gear up for the upcoming rush. While experts are predicting consumer holiday spending to increase by around 3.5 percent in 2014, the retail world is more competitive than ever, so merchants have to stay on top of their game.

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