Premium Retail Content

  1. How To Reduce E-Commerce Fraud In Real Time Without Adding Customer Friction
    11/18/2014

    As the retail sector races into the 2014 holiday shopping season, real-time fraud prevention has become a top-of-mind concern for e-commerce executives. According to the National Retail Federation (NRF) and Shop.org, this year’s holiday sales are expected to top $616.9 billion, with online sales growth of 8 to 11 percent over the 2013 holiday season. As a result, e-commerce sites and online customers will be prime targets for cybercriminals through the end of the year.

  2. Dealers Can Profit By Accelerating Change To The POS In 2015
    11/13/2014

    Heads up POS providers — apps have gotten better! Take a second to look at your phone and consider your favorite apps.

  3. What IT Solutions Providers Need To Know About The Canadian “Zapper” Law
    11/11/2014

    The March 21, 2013 Federal Budget in Canada announced new administrative monetary penalties (AMPs) and criminal offenses under the Excise Tax Act (Canada).

  4. The Future Of Fraud Protection: Tokenization-As-A-Service
    11/4/2014

    According to Gartner, 10 percent of overall IT security enterprise product capabilities will be delivered in the cloud by 2015. Furthermore, 27 percent of those surveyed indicated they were considering deploying tokenization as a cloud service. Gartner believes regulatory compliance measures, such as those related to the Payment Card Industry Data Security Standard (PCI DSS), are driving increased interest in Tokenization-as-a-Service.

  5. The Impact On VARs From Major Changes To Payment
    11/3/2014

    Because mobile payment is a highly fragmented industry (a June 2014 Business News Daily article lists 26 different options),  it’s best for resellers to actively monitor what’s going on in the market rather than aligning with any one solution at this time. While there is a lot of change in mobile payments, one thing is for sure — a few leaders will emerge. Plus with Apple Pay’s launch last month and MCX CurrentC expected for some time in 2015, it’s too early to predict consumer acceptance and usage.

  6. After Chip And PIN Is Deployed, What Will The Next Security Challenge Be?
    10/28/2014

    Two women caught on surveillance cameras are questioned for alleged receipt fraud. Sources say the women entered the store together, one left with the purchased goods and an original receipt while the other approached a staff member stating she had not received a receipt for her transaction. The duplicate receipt was printed and the women used both receipts to claim a refund. 

  7. Four Keys To Managing Customer Relationships
    10/17/2014

    By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

  8. What Apple Pay Means For The Channel
    10/15/2014

    Apple Pay has been a long time coming. Now that it’s here (or almost here), you’re probably wondering what it means for you as a reseller. We’ve been studying the technology and the wider payments climate carefully, and have a few tips and insights to help you navigate the ways this will change things for you and your merchant customers.

  9. 5 Ways To Turn Data Analytics Into Revenue
    10/6/2014

    Business intelligence is a great thing — but having piles of data doesn’t do anyone any good if they don’t know how to leverage that data into actionable objectives — or, more importantly, into revenue. Too many businesses have made the mistake of investing in top of the line, costly technology to collect customer and transaction data, forgetting that they also need a way to interpret that data. The bridge between data and revenue is a long one — but it doesn’t have to be difficult to cross if you have the know-how.

  10. POS Security: 5 Ways To Protect Against Data Breaches
    10/3/2014

    Earlier this year, a string of eateries in the Pacific Northwest experienced security breaches, with 290 restaurants exposing customers’ credit card info. The restaurants included well- known names like Dairy Queen, and small businesses like Flat Tail Brewing Company and Laurelwood Brewing. The common thread between these businesses was the attacks took aim at vulnerabilities within their point of sale (POS) security.

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