Premium Retail Content

  1. 10 Ways To Create And Retain Engagement With Process Improvement
    7/13/2016

    Is your business struggling to get staff involved in process improvement initiatives? If so, you can take solace in knowing you’re not alone. By Ivan Seselj, CEO, Promapp

  2. How VARs Can Help Merchants Overcome Tokenization Confusion
    7/12/2016

    Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4

  3. 5 Habits Of The Most Successful VARs
    7/7/2016

    Habits — they either make you or break you, especially in the world of Value Added Resellers (VARs). In this article, we’ve outlined five habits of the most successful VARs as they have these down to a science. And to prove it, we’ve asked our top TouchBistro POS reseller, Wendell Au, to weigh in on how living and breathing these habits has helped pave his way to success.

  4. The Best Management Advice I Ever Received
    7/7/2016

    When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”

  5. Strategies Bosses Use To Avoid Apologizing
    7/6/2016

    Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.

  6. Cyber-threats In 2016: Evolution, Potential, And Overcoming Them
    6/29/2016

    The contemporary business environment is essentially a small subsystem in the larger cyber world. Every enterprise, no matter how technically progressive or apprehensive about technology, is connected to and handles different streams of data. The current IT landscape is highly disruptive, but it does promise better business outcomes for those who are Internet of Things (IoT) ready and prepared to embrace Big Data. However, there are some apprehensions about this more connected, omnipresent, and easily accessible data — it opens many doors to hackers, creating room for Cyber threats to seep in.

  7. Cyber-Security’s Weakest Link: People
    6/27/2016

    A stark reality facing today’s businesses is the never-ending threat to cyber-security and a strategy for how to combat it. An even greater concern is damage to corporate image, consumer trust, loss of revenue, liability to customers, and the ever-increasing statutes imposed by lawmakers and agencies who point the finger at businesses for failure to take responsibility for preventing data theft.

  8. Exploiting Windows Vulnerabilities Shows No Sign Of Slowing: The 6 Major Threats To Watch
    6/24/2016

    Recently, I wrote about the continuing threat Windows users face. Despite the major advances Microsoft has made in terms of increased security safeguards available in the latest release, Windows 10, there are millions of PCs still running older versions of the popular operating system which are highly vulnerable and susceptible to external threats. Of the many flavors of Windows still widely used, Windows 7 remains the most popular version of the operating system and where cyber criminals continue to focus much of their efforts.

  9. PCI QIR Q&A With Visa
    6/23/2016

    Much of the talk around the proverbial POS Industry “water cooler” has been around the now more than six month old announcement about the new Visa requirement for all Level 4 merchants. As a refresher: the card brand is requiring that merchants in this tier must use only PCI QIR professionals for POS application and terminal installation and integration. This requirement will go into effect in January 2017. It marks Visa’s effort, in their words, to establish requirements “for acquirers to ensure their small merchants are taking steps to secure their payment environment.”

  10. Why The ‘Internet Of Things’ Is Driving Infrastructure Spending By Retailers
    6/23/2016

    There is a lot of buzz today about the Internet of Things (IoT)—but is it a small wave to let pass, or is this a “big one” that RSPA members should be ready to ride out?  This technology trend touches many parts of the retail IT market and is expected to be a bigger part of retail IT budgets in 2016 and 2017.  In this article, Todd Cripe of Best of Breed Solutions and Velda Goodin of ScanSource explore what’s driving these expenditures and how RSPA members can benefit from these trends.