Premium Retail Content

  1. Customer Retention Reimagined
    10/27/2015

    It is easier and far more profitable to retain an existing customer versus trying to convert a new one. Yet the majority of customer related digital marketing dollars are spent on conversion (i.e. sales). Ad-based search revenues have long been the foundation of Googles $450+ billion market cap and Facebook’s mobile ad revenues represent nearly three quarters of total sales and over 90 percent of revenue growth. Whether it’s Trip Advisor, Yelp or Twitter, the underlying business model combines advertising spending from businesses trying to convert prospects with a useful consumer function.  

  2. 4 Things That Have Changed Since The Oct. 1 EMV Liability Shift
    10/26/2015

    EMV (Europay, Mastercard and Visa), a global standard for chip card technology, has been at the heart of payments news over the past few months. The October 1 liability shift date signified that merchants nationwide will assume liability for fraud if they lack point-of-sale tools that can accept the new chip cards. While there is still a long way to go before EMV becomes America’s new normal, the process of merchant conversion is well under way. Consumers and merchants alike are adapting to the EMV learning curve as the rollout continues.

  3. 4 Changes To Expect From The EMV Liability Shift
    10/23/2015

    After a four-year head start, the Oct. 1, 2015 EMV deadline came and went with little fanfare. Only about 30 percent of credit and debit cards are currently EMV (Europay, MasterCard and Visa) enabled, according to eight financial institutions surveyed by the Payments Security Task Force. That number is expected to double by year’s end and increase to 98 percent at the close of 2017, when the liability shift goes in effect for gas stations.

  4. 3 Big Changes At The Checkout Now That The EMV Liability Shift Date Has Passed
    10/23/2015

    The EMV liability shift deadline has come and gone. That means all U.S. businesses using non-EMV-compliant technology will be held responsible in the event of a fraudulent payment card transaction. While these new cards may be unfamiliar to shoppers stateside, it’s a transition that many other countries have successfully made.

  5. How Resellers Can Win At Omni-Channel
    10/20/2015

    There was a time when the only thing a retailer needed — beyond customers — was available inventory and a traditional fixed point-of-sale (POS) system. Well, those days are long gone.

  6. Security Realities In Light Of EMV
    10/15/2015

    Good security measures require a layered approach and to date, no security technology or services company has come up with “the” silver bullet. There are simply too many ways a hacker can compromise a system. As it relates to EMV and the mandate to implement new readers and systems, every business needs to understand a few harsh realities before concluding they are safe from attack.

  7. The Impact Of Mobile Payments On ISVs And VARs
    10/7/2015

    As we close in on 10 years into the smartphone revolution, the payments landscape for VARs and ISVs is taking yet another path down uncharted waters.

  8. PGA TOUR Benefits From New Mobile Payment Solution
    10/6/2015

    Last year, PGA TOUR wanted to add a mobile point of sale (mPOS) solution for the PGA TOUR Canada. Steve Evans, SVP for information systems, PGA TOUR said, “We needed to implement a secure and easily portable payment solution.” 

  9. 4 Keys To Great ISV Partnerships
    9/29/2015

    As technology begins to connect the world in ways previously unimaginable, ISV partnerships become increasingly important. Providing solutions across a broader spectrum is tantamount for survival. And yet, so many businesses excitedly enter into partnerships that never amount to anything more than what is affectionately known as a “Barney” relationship. Remember that big old purple dinosaur who gleefully (some might say annoyingly, depending on how many times your kids or grandkids watched the show with you) sang, “I love you, you love me, we’re a happy family”?

  10. Are Payment Technologies Driving POS Decisions?
    9/28/2015

    The Internet and mobile devices have helped break down barriers to purchasing goods and services, making it easier than ever before for consumers to find what they are looking for, at the price they want to pay. As buying has become easier, though, consumers have become more complex.