Premium SMB Content

  1. 4 Reasons Your IT Sales Team Is Losing Customers
    4/11/2016

    In B2B markets, personal relationships are critical. Companies invest significant time and resources into their sales teams which should use that effort to turn daily users into loyal advocates. After all, sales teams are a driving force when it comes to company growth, retention, and most importantly, keeping clients happy. Yet even the most powerful IT sales functions are often blindsided when a client decides to move on.

  2. How The MSPs Role Changes When Clients Transition To The Cloud
    4/4/2016

    When companies move to the cloud, do they still need a managed service provider? The short answer is yes. The longer answer explains why MSPs will play a slightly different role in complementing a company's cloud strategy. In fact, 80 percent of businesses incorporating cloud deployment plans state they will still depend on MSPs for a variety of reasons, none of which can be fulfilled solely by transitioning to the cloud.

  3. EMV Solution Helps Win Market Share For VAR
    3/31/2016

    Adoption of EMV within the United States has met many challenges. One of which is in the restaurant industry, where the pre-authorization and tip process conflicts with the way EMV chip cards are processed. However, OSS Data, a VAR servicing the Miami region has been moving its restaurant customers over to EMV with little problem.

  4. Does Your Endpoint Security Vendor Set You Up For Success?
    3/30/2016

    For Stuart Ebner, partner at Proactive Technology Group, the managed services model is all about simple economics and some basic truths. If you can retain a client longer, you’re better off. If you can stop a client from having a major IT issue, you’re building a stronger relationship. And, while you can look like a hero removing malware and saving important data from infected customer computers, it’s better for an infection to never happen. On all of these points, Ebner says, being a Webroot partner allows the MSP to succeed.

  5. On The Fence About Creating Custom Apps? These Tips Will Get You Up And Running
    3/28/2016

    In its report, The State Of Digital Business 2016 to 2020, Forrester found 46 percent of executives surveyed believe that in less than five years, digital will have an impact on more than half their sales. Digital transformation is everywhere, affecting every industry and individual. Enabled by mobility trends and a more flexible workplace, business can happen anywhere, any time.

  6. Making Cloud Less Cloudy
    3/24/2016

    It’s neither a secret nor a surprise that cloud computing is a big focus for small and medium-sized enterprises. After all, the average company expects to dedicate 25 percent of its IT budget to cloud computing this year, according to IDC.

  7. The Future Of The Internet — CDN And The Investments Your Site Requires
    3/24/2016

    When you think of the future of the internet, you probably think one thing: life will be spectacular. A social media platform that identifies when people are lying about how awesome their lives are and iPads that double as hover boards would be spectacular, indeed.

  8. A Cloudy Situation: Meeting The Security Needs Of SMEs
    3/23/2016

    Fear, Uncertainty, and Doubt (FUD) have been used by IT security vendors to scare customers into buying their products for many years. This continues to be an effective tactic even now, but the only difference is that vendors don’t have to try very hard — the stream of cyber-attack and global data breach headlines does the job for them.

  9. Using Business Rules To Find New Revenue
    3/18/2016

    While the widespread adoption of cloud computing and Software-as-a-Service (SaaS) is a threat to existing on-premise applications and independent software vendor (ISV) business models. It’s also an opportunity for ISVs to step up and meet market needs as there are numerous ways ISVs can work to not only meet those needs, but boost overall revenue.

  10. Data Protection Without Borders
    3/18/2016

    Data sovereignty has garnered a lot of press and discussion over the last few months. But ask data owners, data creators, and those who process data what data sovereignty truly means and you will probably get many unique answers.