Premium SMB Content

  1. Protect Your Clients From Holiday Hacking
    12/8/2016

    Now that the holiday season has arrived, the shopping frenzy has begun with retailers offering not-to-be-missed deals shoppers searching online — both at home and on their work devices — for the best deals. But it’s not only consumers gearing up for the buying season. Cybercriminals are entering their busiest time of year, preying on people’s rush to snap up holiday savings anywhere they can.

  2. The Definitive Office 365 Sales Guide
    12/7/2016

    What differentiates a good sales person from a bad one is often the ability to ask good questions and really listen to the answers. In fact, almost 50% of your sales effort should be put in understanding the business needs of your potential clients. Once you understand the business reality as well as the processes, problems, challenges, and goals, the sales part is quite easy.

  3. How To Profit From Selling Office 365
    12/7/2016

    The IT landscape has shifted a lot in recent years. No one would argue that Office 365 is one of the hottest products to hit the cloud market in a long time. There is definitely a great opportunity for Managed Service Providers to teach SMBs about the potential of Office 365 and the new benefits it has to offer.

  4. 4 Cloud-Based Services Every MSP Should Offer
    12/5/2016

    It's no secret cloud-based services are in abundance right now. As an MSP, there are certain services that you must have in your arsenal to offer to your clients. By Stanley Louissaint, president, Fluid Designs Inc. and ASCII Group member since 2014

  5. 5 Ransomware Prevention Tactics Your Customers Need To Know
    12/1/2016

    As your customers begin to wind up 2016 and plan ahead, one variable we know will continue into the New Year is the increasing frequency of ransomware attacks. An industry statistic from the Herjavec Group estimates ransomware costs will reach a startling $1 billion for 2016.

  6. Cloud-Managed Networking Devices Deliver Over 90% Operational Cost Savings At Redding School District
    11/23/2016
  7. How To Keep Your Customers Protected From Constantly Changing Ransomware
    11/18/2016

    If you’re old enough to remember 1989, you might recall two key events: the Berlin Wall came down, and the first ransomware attack appeared on the scene. This was the AIDs Trojan horse, which, upon installation, encrypted users’ files and demanded $189 be sent to a post office box in Panama to “renew the license.”

  8. Beyond SaaS: Thinking Of Hardware In A Whole New Way
    11/15/2016

    The explosive growth of software as a service (SaaS) is one of the great stories of the modern world economy, and it has proven the tremendous power of the Internet as a transformative technology. SaaS is continuing to grow at a healthy clip—well into double digits—and conversations with IT buyers representing small to medium-size businesses (SMBs) suggest the future holds more of the same. Sixty-nine percent of survey respondents expect to increase their use of cloud-based technology in the next three years.

  9. Growing MSP Profitability With Smarter, More Strategic Pricing
    11/11/2016

    When you’re in the trenches of building your business, there’s a lot going on — acquiring customers, keeping them happy, and ultimately making sure you’re making enough money to survive. Unfortunately, in all the hustle and bustle, we end up losing sight of an extremely important aspect of our business that could make most of our troubles vanish: our pricing. By Patrick Campbell, Founder and CEO, Price Intelligently

  10. 3 Premium Ways To Prevent IT Project Failure
    11/8/2016

    It is an unfortunate reality most IT projects don’t end well; in fact researchers found 68 percent end up marginal or outright failures. For software-related projects, only 16.2 percent are completed on time and on budget. If you are a large organization, that number drops to 9 percent. Many never realize the promised value or ROI.