Premium SMB Content

  1. 4 Keys To Great ISV Partnerships

    As technology begins to connect the world in ways previously unimaginable, ISV partnerships become increasingly important. Providing solutions across a broader spectrum is tantamount for survival. And yet, so many businesses excitedly enter into partnerships that never amount to anything more than what is affectionately known as a “Barney” relationship. Remember that big old purple dinosaur who gleefully (some might say annoyingly, depending on how many times your kids or grandkids watched the show with you) sang, “I love you, you love me, we’re a happy family”?

  2. Why Your IT Clients Need A HIPAA Risk Assessment

    If your clients deal with healthcare records of any kind for Health Insurance Portability and Accountability Act (HIPAA) purposes, their business is considered either a covered entity or a business associate, and they should be preparing in earnest for Office of Civil Rights (OCR) HIPAA audits in 2015 and 2016.

  3. What SMBs Are Looking For From Their IT Solutions Providers

    I do coaching for one of our member’s sales executives. Their owner asked for some feedback on a blog we were reviewing. One of the sales executives replied with the following...

  4. 4 Things SMBs Are Looking For From Their Software And IT Solutions Providers

    Small and mid-sized business (SMB) owners have a lot on their plates, many taking on roles typically outsourced or assigned to an employee such as human resources, marketing, and business development. One of the most vexing roles for a business owner to take on is IT administrator. IT is evolving at the speed of light with new technologies being introduced every day. While a small business owner may be an expert in his or her special craft, they may lack the expertise to research, understand and implement the myriad of IT solutions critical to operating a business today.

  5. How To Stop The Next SMB Breach

    The need to secure critical assets and data against today’s cyber threats is imperative. We regularly hear about new system vulnerabilities, acts of corporate espionage, or company data being compromised. In order to thrive and protect critical data, business owners need to invest in resources and hire employees that specialize in information and data security.

  6. 3 Qualities Of An IT Solutions Provider That SMBs Want

    Small-to-midsize businesses (SMBs) are faced with an ever-growing list of technological challenges. A few of those challenges are keeping IT systems humming, deciding which technologies to invest in, and keeping up with the latest technological developments that impact their business.

  7. 3 Things Solutions Providers Can Do To Build Partnerships With SMBs

    Partnering as an IT solutions provider with the small and medium business client is the sole focus of many integrators and MSPs (managed services providers). Though SMBs have many of the same needs as bigger firms, they are usually less tech savvy, have fewer resources and a less strategic view of their IT. So they are looking to you for three things.

  8. 3 Things Small Businesses Want From Their IT Providers

    The IT services market is a unique one, and the SMB niche within it is even further refined. Small and medium-sized businesses have far fewer resources (and minimal manpower) when compared to their enterprise counterparts — and traditionally, these restrictions have prevented smaller organizations from gaining access to emerging technologies and infrastructure solutions.

  9. 4 Traits SMBs Look For In An IT Solutions Provider

    In today’s tech-driven economy, businesses, regardless of their size, require IT support in some capacity. Even though the resources which are available for small and medium-sized businesses might be fewer than larger corporations, they often have similar, if not the very same, IT needs as enterprises.

  10. 3 Ways mPOS Can Make An Impact Beyond The Payment Transaction

    It’s far from a novel statement to say that mobile technology is changing the way consumers and businesses operate. Customers now have the ability to make payments from nearly any location, while merchants can charge buyers in line or at a fixed point of sale (POS) in the store. Mobile technology in the form of POS systems is growing rapidly in the small-business landscape and is changing the way companies operate — for the better.